Who is using my broadband

[Spydaman]

Whenever my daughter is home the broadband is slow. She claims she doesn't use it but I'm sure she does. It normally runs about 14mps so not that slow. Is there a freeware I can install which show what devices are logged on and how much band width they are using?

[acd80]

You could download something like Net Analyzer onto your mobile device to see what's connected and causing the issue.

https://techet.net/netanalyzer/

[xeny]

Spydaman said:

She claims she doesn't use it but I'm sure she does.

Why not just change the wireless password?

[mmm-five]

Change the password and see who comes asking for the new one!

[320d is all you need]

Spydaman said:

Whenever my daughter is home the broadband is slow. She claims she doesn't use it but I'm sure she does. It normally runs about 14mps so not that slow. Is there a freeware I can install which show what devices are logged on and how much band width they are using?

What router do you have?

You can usually check by logging in, and you'll see connected devices.

14Mbps is pretty slow to be honest!

[Spydaman]

xeny said:

Spydaman said:

She claims she doesn't use it but I'm sure she does.

Why not just change the wireless password?

I don't want stop her using it just see who is and how much bandwidth.

[The_Jackal]

14mps is quite slow.
Plus if she is a child, she is probably mainly looking at YouTube, Tik Tok or video calling her friends. All data hungry video apps.
Also, form what I see, kids always have some kind of music streaming app going as well.
Another possibility is that you are just using wifi and her phone has radio issues and is clogging the network. When it comes to network and problem devices, the network can sometime only go as fast as the slowest device.
Personally I would check the speeds from a wired device before and after she gets home. Or just ask her to help in solving the problem by turning her phone on and off while you check speeds.

[biggiles]

It's probably a device which is uploading. On a typical broadband system this then kills the download speeds too. Her phone is a likely culprit, as it may be uploading the day's videos/photos to the cloud for backups etc.

An easy way to tell is to turn her device off and see if it improves.

Your router may have *some* QOS capabilities to solve this, otherwise you may need another (fairly technical) device like an Edgerouter.

[sparkyhx]

320d is all you need said:

What router do you have?

You can usually check by logging in, and you'll see connected devices.

14Mbps is pretty slow to be honest!

this - login details are usually prinbted on the router.

Just type in 192.168.1.1 into your browser and the login page will be displayed - usually

[page3]

biggiles said:

It's probably a device which is uploading. On a typical broadband system this then kills the download speeds too. Her phone is a likely culprit, as it may be uploading the day's videos/photos to the cloud for backups etc.

An easy way to tell is to turn her device off and see if it improves.

Your router may have *some* QOS capabilities to solve this, otherwise you may need another (fairly technical) device like an Edgerouter.

This!

What’s your upload speed? Using Apple devices? iCloud is notorious for using every last mb it can get its hands on and massively effecting downloads while doing so.

[Spydaman]

I downloaded a freeware app called Fing and it appears the following are logged onto the ancient Orange Brightbox router:
- my iphone
- iphone default (daughters iphone?)
- Wifes ipad
- Home desktop
- Lounge TV
- Loft TV
- Daughter's Macbook
The only devices which aren't is my Wife's iphone and the printer because it was switched off. Does this look a lot for 14mbps?

[alorotom]

Depends what they are doing at any one given time. If streaming 4K content, no. If they’re idling then yes.

[megaphone]

It really doesn't matter how many devices are connected, it matters what bandwidth they are using. Most will use a small amount at regualr intervals to update and check in. Eg Apple devices sync to the iCloud, televisions will occasionally check for firmware updates etc. But the bandwidth used is pretty small.

What uses lots of bandwidth is video streaming, your daughter will be steaming, they all do, all of the time, they watch TV via their devices, stream netflix, youtube. They FaceTime, WhatsApp etc. One HD video stream will slow down you network.

[anxious_ant]

Spydaman said:

I downloaded a freeware app called Fing and it appears the following are logged onto the ancient Orange Brightbox router:
- my iphone
- iphone default (daughters iphone?)
- Wifes ipad
- Home desktop
- Lounge TV
- Loft TV
- Daughter's Macbook
The only devices which aren't is my Wife's iphone and the printer because it was switched off. Does this look a lot for 14mbps?

If all those devices are online and streaming HD/2K content at same time then yes.
14Mbps by today's standard unfortunately is considered slow-ish, as the online content has grown in size.

I have about 70down/20up and it's just about enough for 5 simultaneous users. The upload bandwidth is important too as if that's maxed out the internet will feel slow.

Edited by anxious_ant on Wednesday 28th October 08:19

[GregK2]

Any Bluetooth headphones in use? I found them to cause interference and slow speeds a lot. Switched WiFi router to use 5ghz only instead of mixture of 2.4ghz and 5ghz which resolved it.

[Spydaman]

Sounds like I need to put up with it until she leaves home again or I get quicker broadband. Thanks for the help.

[Spydaman]

Looks like I can get 35mbps for an extra £2 per month or 63mbps for £3.50

[megaphone]

Shop around , there are loads of deals going for BB, use cash-back sites .

Some deals here

https://www.moneysavingexpert.com/latesttip/?ancho...

[anxious_ant]

Spydaman said:

Looks like I can get 35mbps for an extra £2 per month or 63mbps for £3.50

Nice, sounds like you have FFTC like me. I am on BTs top package which is a bit costly (£60ish) but comes with all the bells and whistles, including fanctastic mesh kit. Fingers crossed but after painful initial connection toubles it's been rock solid since.

[sparkyhx]

anxious_ant said:

Spydaman said:

Looks like I can get 35mbps for an extra £2 per month or 63mbps for £3.50

Nice, sounds like you have FFTC like me. I am on BTs top package which is a bit costly (£60ish) but comes with all the bells and whistles, including fanctastic mesh kit. Fingers crossed but after painful initial connection toubles it's been rock solid since.

for me the BT mesh disks have been ultra reliable