Any deals on new/pre-reg Cooper S
Discussion
okgo said:
Rakey said:
killinginblack said:
smiles1 said:
Ok here's the best deal they've offered so far.
p/x price on O6 plate mini one cab with 41k and in very good condition £8,000
Price on new (pre-spec'd for dealer) but zero miles and not registered Cooper S:
Silver
Climate control
Chilli Pack
Chrome interior
Sports steering wheel
Leather/cloth sports seats
5 years or 50,000 miles TLC pack
17 inch wheels
black wing mirrors
On the road price £18,020
Looks like a £1500 saving over list price to me, not to be sniffed at. p/x price on O6 plate mini one cab with 41k and in very good condition £8,000
Price on new (pre-spec'd for dealer) but zero miles and not registered Cooper S:
Silver
Climate control
Chilli Pack
Chrome interior
Sports steering wheel
Leather/cloth sports seats
5 years or 50,000 miles TLC pack
17 inch wheels
black wing mirrors
On the road price £18,020
However, with the current offers mini are doing on the option packages (£1k ish off the chilli) and the tlc pack (£500 ish) supposedly being one of the things dealer's are prepared to negotiate on/chuck in for free i'd be inclined to have a word with a few more dealers and see what they can do.
Seem's like all your getting off list is what any other dealer could do.
Someone that goes to many dealers is going to get no attention from me, and I will ring the next place and tell them the customers antics and they will do the same.
If you are one of those dealers that decides on how much attention or the level of service to give a customer on how he behaves or acts or dresses, then you are really not going to get my custom with that arrogant thinking that you are able to get sales from other customers!
jon.b said:
littlegearl said:
i never said that if the customer had 'made the effort' then he would get a better price from me, the price is the price, end of. if you buy 100 cars off us a year or you buy one every 10 years, we still can't give the cars away.
it is hard to explain it without sounding like we only care about people who spend big money with us, but a dealership that "stands out" at the moment is going to win alot of hearts and in turn wallets, i just feel in my personal opionion if i was in his posistion i would prefer to speak to a friendly face and get treated with respect everytime i walked in rather than have to go through the hassle of shopping several dealers everytime i wanted to buy a car.
Ok, I must have just misread this sentence a bit.it is hard to explain it without sounding like we only care about people who spend big money with us, but a dealership that "stands out" at the moment is going to win alot of hearts and in turn wallets, i just feel in my personal opionion if i was in his posistion i would prefer to speak to a friendly face and get treated with respect everytime i walked in rather than have to go through the hassle of shopping several dealers everytime i wanted to buy a car.
"had a customer last month who has bough 4 bmw/mini's in the past year yet insists on shopping everyone, if he had just made a relationship with us (the local dealer) or another dealer he would not only get a better price but he would also get a MUCH better level of service..."
I expect you shop around for all your insurances, fuel, utilities, car service etc(I do), why should it really be any different with buying a car?
And even if I shopped around I would still expect the same respect from everyone I spoke to within a dealership. Or am I expecting too much?
The other thing that frustrates me is when a Dealer tries to talk about the car but really knows nothing or when they don't realise that you know more than them. They really should realise that MINI customers are very well informed on the product they are buying half the time.
Rakey said:
okgo said:
Rakey said:
killinginblack said:
smiles1 said:
Ok here's the best deal they've offered so far.
p/x price on O6 plate mini one cab with 41k and in very good condition £8,000
Price on new (pre-spec'd for dealer) but zero miles and not registered Cooper S:
Silver
Climate control
Chilli Pack
Chrome interior
Sports steering wheel
Leather/cloth sports seats
5 years or 50,000 miles TLC pack
17 inch wheels
black wing mirrors
On the road price £18,020
Looks like a £1500 saving over list price to me, not to be sniffed at. p/x price on O6 plate mini one cab with 41k and in very good condition £8,000
Price on new (pre-spec'd for dealer) but zero miles and not registered Cooper S:
Silver
Climate control
Chilli Pack
Chrome interior
Sports steering wheel
Leather/cloth sports seats
5 years or 50,000 miles TLC pack
17 inch wheels
black wing mirrors
On the road price £18,020
However, with the current offers mini are doing on the option packages (£1k ish off the chilli) and the tlc pack (£500 ish) supposedly being one of the things dealer's are prepared to negotiate on/chuck in for free i'd be inclined to have a word with a few more dealers and see what they can do.
Seem's like all your getting off list is what any other dealer could do.
Someone that goes to many dealers is going to get no attention from me, and I will ring the next place and tell them the customers antics and they will do the same.
If you are one of those dealers that decides on how much attention or the level of service to give a customer on how he behaves or acts or dresses, then you are really not going to get my custom with that arrogant thinking that you are able to get sales from other customers!
I am one of those people that decides if someone is going to be an idiot about how they are shopping around, then I shan't bother. I don't judge people before I have spoken with them. As usually my customers are well off folk that wear normal clothes!
okgo said:
Rakey said:
okgo said:
Rakey said:
killinginblack said:
smiles1 said:
Ok here's the best deal they've offered so far.
p/x price on O6 plate mini one cab with 41k and in very good condition £8,000
Price on new (pre-spec'd for dealer) but zero miles and not registered Cooper S:
Silver
Climate control
Chilli Pack
Chrome interior
Sports steering wheel
Leather/cloth sports seats
5 years or 50,000 miles TLC pack
17 inch wheels
black wing mirrors
On the road price £18,020
Looks like a £1500 saving over list price to me, not to be sniffed at. p/x price on O6 plate mini one cab with 41k and in very good condition £8,000
Price on new (pre-spec'd for dealer) but zero miles and not registered Cooper S:
Silver
Climate control
Chilli Pack
Chrome interior
Sports steering wheel
Leather/cloth sports seats
5 years or 50,000 miles TLC pack
17 inch wheels
black wing mirrors
On the road price £18,020
However, with the current offers mini are doing on the option packages (£1k ish off the chilli) and the tlc pack (£500 ish) supposedly being one of the things dealer's are prepared to negotiate on/chuck in for free i'd be inclined to have a word with a few more dealers and see what they can do.
Seem's like all your getting off list is what any other dealer could do.
Someone that goes to many dealers is going to get no attention from me, and I will ring the next place and tell them the customers antics and they will do the same.
If you are one of those dealers that decides on how much attention or the level of service to give a customer on how he behaves or acts or dresses, then you are really not going to get my custom with that arrogant thinking that you are able to get sales from other customers!
I am one of those people that decides if someone is going to be an idiot about how they are shopping around, then I shan't bother. I don't judge people before I have spoken with them. As usually my customers are well off folk that wear normal clothes!
As for suggesting the OP try a few more dealers first, it seems reasonable me.
DanGT said:
Getting to chose your customers that must be nice. I try and my best to keep all our custmers happy even the ones that are a pain in the back side. I wonder with this down turn how much longer there will be the option?
Obviously 95% of customers are fine, but there are some that will just ask for your best price, drive down the road, show them the quote, they will beat it by a tenner and then he will order it there. you cannot win.Still we seem to be doing ok!
okgo said:
DanGT said:
Getting to chose your customers that must be nice. I try and my best to keep all our custmers happy even the ones that are a pain in the back side. I wonder with this down turn how much longer there will be the option?
Obviously 95% of customers are fine, but there are some that will just ask for your best price, drive down the road, show them the quote, they will beat it by a tenner and then he will order it there. you cannot win.Still we seem to be doing ok!
If car dealers had a transparant price without a need to eat into their profit to beat an adjacent dealer then perhaps more sales could be had. Once over the list price was what you expected to pay but with the manufacturer incentives and other hidden gems it is impossible to know exactly how much a car costs and so we are almost encouraged to shop around.
okgo said:
DanGT said:
Getting to chose your customers that must be nice. I try and my best to keep all our custmers happy even the ones that are a pain in the back side. I wonder with this down turn how much longer there will be the option?
Obviously 95% of customers are fine, but there are some that will just ask for your best price, drive down the road, show them the quote, they will beat it by a tenner and then he will order it there. you cannot win.Still we seem to be doing ok!
But here is a question for you, say someone comes into you, who has been elsewhere first and asks you if you can better a couple of quotes they have got, what do you? Do you under cut the quotes to get the deal? How are your morals about this practise then?
Rakey said:
okgo said:
DanGT said:
Getting to chose your customers that must be nice. I try and my best to keep all our custmers happy even the ones that are a pain in the back side. I wonder with this down turn how much longer there will be the option?
Obviously 95% of customers are fine, but there are some that will just ask for your best price, drive down the road, show them the quote, they will beat it by a tenner and then he will order it there. you cannot win.Still we seem to be doing ok!
But here is a question for you, say someone comes into you, who has been elsewhere first and asks you if you can better a couple of quotes they have got, what do you? Do you under cut the quotes to get the deal? How are your morals about this practise then?
Ebo100 said:
okgo said:
DanGT said:
Getting to chose your customers that must be nice. I try and my best to keep all our custmers happy even the ones that are a pain in the back side. I wonder with this down turn how much longer there will be the option?
Obviously 95% of customers are fine, but there are some that will just ask for your best price, drive down the road, show them the quote, they will beat it by a tenner and then he will order it there. you cannot win.Still we seem to be doing ok!
If car dealers had a transparant price without a need to eat into their profit to beat an adjacent dealer then perhaps more sales could be had. Once over the list price was what you expected to pay but with the manufacturer incentives and other hidden gems it is impossible to know exactly how much a car costs and so we are almost encouraged to shop around.
This thread sums up everything I hate about the car market. It's impossible to get a straight answer on how much a car costs to buy. Why should the OP get a better deal than me just because he has posted on a forum first to get an e-mail from a dealer? The wife and I had a brief flirt with a Cooper S, we have the money in the bank; but were told that list price was all they would accept, we decided it was too much and walked away. Now I read on the forum that a dealer can 'knock a chunk off'. Everyone knows that the window price is only a start point and the customer is expected to negotiate rather than get a straight price. The number of times I have walked out of a showroom after the salesman has 'disappeared' for fifteen minutes while he 'negotiates' on your behalf with the sales manager "I'll see if I can get you a better deal with him"
If car dealers had a transparant price without a need to eat into their profit to beat an adjacent dealer then perhaps more sales could be had. Once over the list price was what you expected to pay but with the manufacturer incentives and other hidden gems it is impossible to know exactly how much a car costs and so we are almost encouraged to shop around.
[/quote]
Its the same for us as staff.
[/quote]
But this is what I don't understand. Car must cost £x from manufacturer, minimum profit is £y, my trade in would be £z,so cost to change must be £x+y-z end of story. Why do i need to go backwards and forwards haggling?
Ebo100 said:
This thread sums up everything I hate about the car market. It's impossible to get a straight answer on how much a car costs to buy. Why should the OP get a better deal than me just because he has posted on a forum first to get an e-mail from a dealer? The wife and I had a brief flirt with a Cooper S, we have the money in the bank; but were told that list price was all they would accept, we decided it was too much and walked away. Now I read on the forum that a dealer can 'knock a chunk off'. Everyone knows that the window price is only a start point and the customer is expected to negotiate rather than get a straight price. The number of times I have walked out of a showroom after the salesman has 'disappeared' for fifteen minutes while he 'negotiates' on your behalf with the sales manager "I'll see if I can get you a better deal with him"
If car dealers had a transparant price without a need to eat into their profit to beat an adjacent dealer then perhaps more sales could be had. Once over the list price was what you expected to pay but with the manufacturer incentives and other hidden gems it is impossible to know exactly how much a car costs and so we are almost encouraged to shop around.
Its the same for us as staff. If car dealers had a transparant price without a need to eat into their profit to beat an adjacent dealer then perhaps more sales could be had. Once over the list price was what you expected to pay but with the manufacturer incentives and other hidden gems it is impossible to know exactly how much a car costs and so we are almost encouraged to shop around.
I make more money, the more profit the car makes.
Edited by okgo on Saturday 21st February 22:59
Once upon a time people were happy with a FOC TLC pack but those days are long gone. Of course there are deals to be had but why would we lay all our cards on the table till we know you are keen to order.? As a Sales Person it is the most frustrating thing when put a deal together for someone after spending hours of your time test driving them and talking to them about all the options only to find out they placed the order (sometimes within group) at anothe dealer for a few extra quid off.?
And you guys haven't even started on Part Exchange values when they were told when buy there MINI it would make them money on PCP.!
And you guys haven't even started on Part Exchange values when they were told when buy there MINI it would make them money on PCP.!
G.D.P said:
Once upon a time people were happy with a FOC TLC pack but those days are long gone. Of course there are deals to be had but why would we lay all our cards on the table till we know you are keen to order.? As a Sales Person it is the most frustrating thing when put a deal together for someone after spending hours of your time test driving them and talking to them about all the options only to find out they placed the order (sometimes within group) at anothe dealer for a few extra quid off.?
And you guys haven't even started on Part Exchange values when they were told when buy there MINI it would make them money on PCP.!
But surely if you gave the best deal in the first place they wouldn't be able to get a better deal going anywhere else so you wouldn't loose the sale?And you guys haven't even started on Part Exchange values when they were told when buy there MINI it would make them money on PCP.!
Yes it must be frustrating, but I guess the same could be said in many industries where its the norm for the customer to shop around, such as buying car insurance, choosing suppliers for energy, they have to spend time taking information and being nice to then be told sorry I've got a better deal elsewhere, so I think just get over it as you can't say that you don't personally ever shop around to get the best deal.
Its just part of any sales job, MINI was just lucky that in the honeymoon years it didn't have to play the game to get its sales and meet its targets, but customers now have more choice of what to buy and where to buy. So dealers need to adapt and find how to make customers buy from them, and price is a key point in todays market.
As for the PCP deals then the problem there is customer not realising when taking out the deal that the market could change, and by trying to squeeze monthly payments down that they could end up with no equity or negative equity in a few years time if the trade in values dropped as they have. Partly uneducated customer, but also from the people who should be educating them, the guy writing the finance deal with them in the dealership. Been caught out on this before myself, so learnt the hard way.
Edited by Rakey on Sunday 22 February 16:24
Rakey said:
G.D.P said:
Once upon a time people were happy with a FOC TLC pack but those days are long gone. Of course there are deals to be had but why would we lay all our cards on the table till we know you are keen to order.? As a Sales Person it is the most frustrating thing when put a deal together for someone after spending hours of your time test driving them and talking to them about all the options only to find out they placed the order (sometimes within group) at anothe dealer for a few extra quid off.?
And you guys haven't even started on Part Exchange values when they were told when buy there MINI it would make them money on PCP.!
But surely if you gave the best deal in the first place they wouldn't be able to get a better deal going anywhere else so you wouldn't loose the sale?And you guys haven't even started on Part Exchange values when they were told when buy there MINI it would make them money on PCP.!
Yes it must be frustrating, but I guess the same could be said in many industries where its the norm for the customer to shop around, such as buying car insurance, choosing suppliers for energy, they have to spend time taking information and being nice to then be told sorry I've got a better deal elsewhere, so I think just get over it as you can't say that you don't personally ever shop around to get the best deal.
Its just part of any sales job, MINI was just lucky that in the honeymoon years it didn't have to play the game to get its sales and meet its targets, but customers now have more choice of what to buy and where to buy. So dealers need to adapt and find how to make customers buy from them, and price is a key point in todays market.
Nobody, in any industry would if asked for the best deal, go to the minimum profit required to sell the product (or in other cases £1 more than cost etc. It is stupid, customers cannot seem to grasp this.
There is about 10% in a mini cooper, if I gave 10% of everyone and sold 5 for instance, then I would have lost 50% of profit, however if I sell 1 at 10% 2 at 6% and 3 at 5% then I would retain a vast amount of profit for the company.
okgo said:
Rakey said:
G.D.P said:
Once upon a time people were happy with a FOC TLC pack but those days are long gone. Of course there are deals to be had but why would we lay all our cards on the table till we know you are keen to order.? As a Sales Person it is the most frustrating thing when put a deal together for someone after spending hours of your time test driving them and talking to them about all the options only to find out they placed the order (sometimes within group) at anothe dealer for a few extra quid off.?
And you guys haven't even started on Part Exchange values when they were told when buy there MINI it would make them money on PCP.!
But surely if you gave the best deal in the first place they wouldn't be able to get a better deal going anywhere else so you wouldn't loose the sale?And you guys haven't even started on Part Exchange values when they were told when buy there MINI it would make them money on PCP.!
Yes it must be frustrating, but I guess the same could be said in many industries where its the norm for the customer to shop around, such as buying car insurance, choosing suppliers for energy, they have to spend time taking information and being nice to then be told sorry I've got a better deal elsewhere, so I think just get over it as you can't say that you don't personally ever shop around to get the best deal.
Its just part of any sales job, MINI was just lucky that in the honeymoon years it didn't have to play the game to get its sales and meet its targets, but customers now have more choice of what to buy and where to buy. So dealers need to adapt and find how to make customers buy from them, and price is a key point in todays market.
Nobody, in any industry would if asked for the best deal, go to the minimum profit required to sell the product (or in other cases £1 more than cost etc. It is stupid, customers cannot seem to grasp this.
There is about 10% in a mini cooper, if I gave 10% of everyone and sold 5 for instance, then I would have lost 50% of profit, however if I sell 1 at 10% 2 at 6% and 3 at 5% then I would retain a vast amount of profit for the company.
Obviously a business has to make profit to survive and cover its over heads, but getting it right first time everytime will give the dealers nothing to moan about. But doubt that would happen, so this is just one of those circular conversations that will go round and round with no end to it.
But then we could get started on how perceptions of people can also determine how dealers treat them in person or even online, be it how they dress or even just reacting to them not knowing if they are either a 20k a year shop worker, or a company director, or even possibly an employee of MINI themselves.
Oh and if you sold 5 cars with 10% off, you wouldn't loose 50% of profit, its still just 10% of the total expected profit to the business
Edited by Rakey on Sunday 22 February 16:55
okgo said:
Rakey said:
okgo said:
Rakey said:
killinginblack said:
smiles1 said:
Ok here's the best deal they've offered so far.
p/x price on O6 plate mini one cab with 41k and in very good condition £8,000
Price on new (pre-spec'd for dealer) but zero miles and not registered Cooper S:
Silver
Climate control
Chilli Pack
Chrome interior
Sports steering wheel
Leather/cloth sports seats
5 years or 50,000 miles TLC pack
17 inch wheels
black wing mirrors
On the road price £18,020
Looks like a £1500 saving over list price to me, not to be sniffed at. p/x price on O6 plate mini one cab with 41k and in very good condition £8,000
Price on new (pre-spec'd for dealer) but zero miles and not registered Cooper S:
Silver
Climate control
Chilli Pack
Chrome interior
Sports steering wheel
Leather/cloth sports seats
5 years or 50,000 miles TLC pack
17 inch wheels
black wing mirrors
On the road price £18,020
However, with the current offers mini are doing on the option packages (£1k ish off the chilli) and the tlc pack (£500 ish) supposedly being one of the things dealer's are prepared to negotiate on/chuck in for free i'd be inclined to have a word with a few more dealers and see what they can do.
Seem's like all your getting off list is what any other dealer could do.
Someone that goes to many dealers is going to get no attention from me, and I will ring the next place and tell them the customers antics and they will do the same.
If you are one of those dealers that decides on how much attention or the level of service to give a customer on how he behaves or acts or dresses, then you are really not going to get my custom with that arrogant thinking that you are able to get sales from other customers!
I am one of those people that decides if someone is going to be an idiot about how they are shopping around, then I shan't bother. I don't judge people before I have spoken with them. As usually my customers are well off folk that wear normal clothes!
"As usually my customers are well off folk that wear normal clothes!"
What is Normal clothes?...
The car industry is a mess... even real Chavs can see that
There will always be gripes about the sales person knowing either too much or too little, but we all do our homework (or should) as we're parting with hard earned cash...
What I have found is that "The customer service in this country is something to be desired for"
<------ goes to change attire and book an appointment to see a local MINI dealer for a low down on the new Conv
Spec so far -
MINI Cooper S Convertible 1.6
in Midnight Black
with the following options:
Additional Decor Rings
White Indicator Lenses
Park Distance Control
Radio BOOST CD
CD Preparation
Alarm system (Thatcham 1)
Car Jack
Pass Airbag Deactivation
Dynamic Stability Control
Sport Button
Sports Seats
Roof&Mirror Caps in Black
White Bonnet Stripes
Midnight Black
Colour Line Cream White
Interior Trim Piano Black
Multifunction for S/Wheel
Front Centre Arm Rest
Interior World Tuscan Beige
Aerodynamic Bodykit
Seat heating, front
Visibility pack
Auto-Dim Interior Mirror
Rain Sensor & Lights On
CHILI Pack
17" Black Star Bullet Alloys
Automatic Air Conditioning
Bi-Xenon Headlights
Comfort Access
Full Bluetooth with USB
Lea Gravity Tuscan Beige
Heated Mirrors/Washer Jets
Interior Light Pack
On-Board Computer
Front Foglights
Pass. Seat Height Adj.
Floor Mats
Sport Leather Steer Wheel
Storage Compartment Pack
Also looking at the MITO
Edited by speedd on Monday 23 February 09:59
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