Honda Jazz Service Costs!!

[amr2]

I have a Jazz to run the kids around in, a super little car which I have had from new and thoroughly enjoy.

It is now coming up to two years old and I have tried to bok it in for a service at the local Dealership.

When I asked for the cost, I was told a whopping £425!!!

Aparently it need 8 new spark plugs and an oil change!

I only wanted a service, not a new car.

Anyone else had this experience?

They must need the funds to get Mr Button a better car for next year!!



Andrew, in deep shock......

[PJ S]

Call a different dealer and ask the price for the same service.
8 plugs?
Surely it only uses 4?
How many miles on it?

[amr2]

It has only done 16K, it is the second routine annual service!

I understand that despite being only a small 4 cylinder engine, to create the high efficency levels it has two plugs per cylinder!

I presume that they are diamond tipped and made from solid gold ingots!!

I am certainly going to shop around but most of the local Honda franchises up around York/Harrogate are owned by the same company.

Andrew

[Deva Link]

It's dear not because of the plugs, but because the valve clearance need manually checking (they rarely need adjustment) and it's a significant job.

• However that work (valve clearance, plugs and air filter) only needs doing at 25K miles, regardless of age. Normal service interval is 12500/1 year, so they assume it needs that work at 2yrs but the service sheet says only do at 25K. Make that clear and the dealer should requote. It doesn't even need brake fluid (like most other cars) at 2yrs, it's 3 yrs on Jazz.

The price you had is high anyway - last month Mrs DL's Jazz had that 25K service at 4yrs old plus MOT and it cost £328 (that includes £50 for MOT) and they even changed the pollen filter. That was at Two Mills Honda on The Wirral, and they're not noted for being cheap!

For the work your car needs (glorified oil change) it should cost in the region of £180.


I'd rather servicing was free, but the reward of that twin plug, adjustable valve engine design, is 50ish MPG and reasonable torque.

Edited by Deva Link on Friday 5th October 13:11

[PJ S]

So, 12 month as opposed to 18 or 25K mile service.
Oil - £30-40
Filter - £7
washer - £0.20
Plugs - £48
Air filter - £25
Cabin filter - £25
kick tyres/check levels - £35 (1/2 hr)
check brakes inc. handbrake slack
fill washer bottle

Sorry, but unless there is some gold plating being done, I fail to see the whereabouts of £425 worth of servicing costs.
Ask them their rate - £70/hr +VAT is about the dearest it is over here.
Did you ask for a breakdown of their quote?

Phone Holdcroft and speak to them - they are forum members of THAOC and Civinfo offering discount on parts to members.
See what their price is and what gets done, then you can go back to your local cowboys dealers and put it to them they're having a laugh at the expense of your wallet!

[Davey_2]

The second servicve is quite expensive although £400+ may be a bit OTT - we would charge around £345 before forum discount.

However, at 16000 miles they should give it a low mileage second service and then next yer at the third service you would have done 25000 miles get the third year service done and upgrade the second service to teh full - still expensive but you know it's conming.

Plugs, air filter and valve clkearences do not need to be done until the vehicle has done 25000 miles or near as makes no difference - not 2 years.

[Deva Link]

Davey_2 said:

The second servicve is quite expensive although £400+ may be a bit OTT - we would charge around £345 before forum discount.

That's still dear, although I just remembered that my £328 inc MOT included 10% discount for 'booking' online. (In fact I emailed them and they called me back, but that counts as booking online apparently). So I guess with out the MOT the 'normal' price would be about £310.

One issue the OP will have is that when he has the 25K work done at 3yrs, the car will also need brake fluid changing, which I guess probably adds another £50-60, plus MOT (£50) so that is going to cost something like the £425 he was quoted this year.

[amr2]

Thanks for all that information and advise.

The car was actually supplied by Holdcrofts!!!

I wish I was in their catchment area now!

With the advise provided, I will go back to De Vries and try to recover the position.....watch this space.

As an aside, although I have posted on other sections of PH, this is my first post here. Grafteful for the rapid help and will pay more attention henceforth.

Reminds me of the Lotus 7 Club's BlatChat!!

Andrew

[amr2]

Result!

Have just spken to the Dealership and they have agreed to do a basic interim service...no plugs, valve adjustments or air filter....price £164.

Given that I was told that they could do this 'While I wait', it still is not good value, but that is the joy of having to go to a main dealer for basic serving.

Don't want to sound penny pinching, but I do like good value!

I've now got a year to prepare myself for the big hit at 25000 miles!

At least I know it is coming!

Thanks again for all your advise.

[Deva Link]

amr2 said:

Result!

Have just spken to the Dealership and they have agreed to do a basic interim service...no plugs, valve adjustments or air filter....price £164.

Given that I was told that they could do this 'While I wait', it still is not good value, but that is the joy of having to go to a main dealer for basic serving.

Don't want to sound penny pinching, but I do like good value!

I've now got a year to prepare myself for the big hit at 25000 miles!

At least I know it is coming!

Thanks again for all your advise.

Our Jazz's equivalent service at 2yrs / 10K total miles was £185 (and that was 2 yrs ago) so your price is pretty "good". By that comparison, no way should be major service be £425 - it should be similar to what I paid (£330) but you will need to pay for brake fluid and MOT too so the total will end up about the same.

Never mind 'while you wait' - I'm 85% sure that for the first year service they never touched our car. When I arrived to collect it, it was still parked in the same space at the same jaunty angle as when I left it.