Call out payments ?

[J4CKO]

xjay1337 said:

SamR380 said:

I think you should be advising them, that you're off the rota until you're actually paid. CC as much senior management as you think is relevant. A simple, unemotional, plain-facts email.

Op won't do this!! Much to the frustration of us who want him to get paid.

Its a moot point now as nobody is around,

Really not thinking about moving jobs, that is a nuclear option, by and large it is pretty good here, work from home when I want, get left to it most of the time and get paid adequately for the rest of the job.

This issue isn't worth flouncing for

Will see if I get a reply by the end of today, its already like a ghost town, have come in as the missus and kid(s) are at home and its hard to work if someone is trying to play on the Xbox whilst you are working, or having a large and noisy debate about washing/bedroom/kitchen mess.

[J4CKO]

Indeed, stick will be kicked up on my return, due back on the second and will give them until the sixth, the Monday which is the first proper working day and will then really make some noise about it.

Its gone on too long, they arent generally one of those companies to be dicks about stuff from what I can see, its more just that as it is out of the normal run of things nobody can get their head round it.

Not sure why the lower rate has been mentioned, thats for the folk who lock and leave from what I can see, i.e. on call for building issues, alarms going off and the like.

[J4CKO]

anonymous said:

[redacted]

That is my intention, dont think XJay or anyone else is pouting, I can totally see why people feel strongly about stuff like this.

I am not going to let it wind me up any more than it has, I will get paid at some point, of that I am certain as I dont take kindly to getting dicked over money and to be honest I dont think that is the issue, it is more them just being hopeless.

I am going to defer until the sixth of January when most folk will be back from the break and I will then get significantly more direct.

[J4CKO]

andburg said:

Where the internal funding comes from is irrelevant and you shouldn’t have to wait for that to be sorted. End of the day it is not real money it’s internal cost transfer.

Yes, it shouldn't matter one iota to me how they do it, like if I get a call and re-instate the service they dont care how I fix it as long as it is fixed, I am guessing they pay external suppliers and contractors, loads of work going on and I dont think a building company doing some refurb work would accept "Sorry, cant pay you, its a bit tricky" and they wouldn't accept that from one of their customers.

Handed over to me this morning as normal.

WIll get this week out of the way, let everyone get back and then make it clear it needs sorting asap.

[J4CKO]

TheAngryDog said:

I could do with a UK based DBA who doesn't mind on call. As above I have no budget, but that doesn't seem to be an issue. What should I put down as your start date?

Think I know where your budget went.... sorry, couldnt resist...

Still nothing, the manager wasnt around, the HR person was but didnt seem inclined to reply to my email from the 23rd.

Will give them a few hours on Monday to get a brew and go through their email and will be on them, think we are getting on for two and a half grand owing now.

[J4CKO]

xjay1337 said:

J4CKO said:

TheAngryDog said:

I could do with a UK based DBA who doesn't mind on call. As above I have no budget, but that doesn't seem to be an issue. What should I put down as your start date?

Think I know where your budget went.... sorry, couldnt resist...

Still nothing, the manager wasnt around, the HR person was but didnt seem inclined to reply to my email from the 23rd.

Will give them a few hours on Monday to get a brew and go through their email and will be on them, think we are getting on for two and a half grand owing now.

You still haven't written a fair but firm email to your line manager and the HR person, explaining that due to non-payment of monies owed you are no longer covering on call?

Guarantee you will get a response!

That's next week, the manager already has one waiting, no point doing anything until then as he would just read the first one, reply, then see a slightly more pointed one.

Determined to get some response next week and am not taking any more faffing about, one way or another they need to pay for what I have covered so far, over three months now since I started.

[J4CKO]

Progress, without any further prompts as well, last communication on the matter from me was 23rd Dec.

"I can confirm that we have / are in discussions with HR regarding your on-call support for ****. To date, we have not had approval from ******* and so it has to be referred to her manager for review. Please accept my apologies for the delay in payment."

So, looks like they have gone above the person delaying it.

[J4CKO]

zippy3x said:

J4CKO said:

Progress, without any further prompts as well, last communication on the matter from me was 23rd Dec.

"I can confirm that we have / are in discussions with HR regarding your on-call support for ****. To date, we have not had approval from ******* and so it has to be referred to her manager for review. Please accept my apologies for the delay in payment."

So, looks like they have gone above the person delaying it.

Hmmm, perception is a wierd thing. You see progess, I see you being fobbed off again.

They're managers, remind them of SMART goals. Specifically point to "Time bound"

Will see how it pans out this week, got the email at 11:20 on the first proper day back after the break with an apology for the delay, without sending any further emails.

So someone seems to have taken responsibility and seems like they are going to sort it out.

One way or another, it wont arrive until payday near the end of the month anyway, am not panicking for the cash, just want it sorted and to try to ensure I remain part of the arrangement going forward as its pretty lucrative (if you get paid ).

Will see what happens over the next couple of days and enquire on say Thursday if no further communication.

[J4CKO]

xjay1337 said:

J4CKO said:

zippy3x said:

J4CKO said:

Progress, without any further prompts as well, last communication on the matter from me was 23rd Dec.

"I can confirm that we have / are in discussions with HR regarding your on-call support for ****. To date, we have not had approval from ******* and so it has to be referred to her manager for review. Please accept my apologies for the delay in payment."

So, looks like they have gone above the person delaying it.

Hmmm, perception is a wierd thing. You see progess, I see you being fobbed off again.

They're managers, remind them of SMART goals. Specifically point to "Time bound"

Will see how it pans out this week, got the email at 11:20 on the first proper day back after the break with an apology for the delay, without sending any further emails.

So someone seems to have taken responsibility and seems like they are going to sort it out.

One way or another, it wont arrive until payday near the end of the month anyway, am not panicking for the cash, just want it sorted and to try to ensure I remain part of the arrangement going forward as its pretty lucrative (if you get paid ).

Will see what happens over the next couple of days and enquire on say Thursday if no further communication.

Send them this...................send to your line manager, HR and this other person.
That email you have is NOT progress and you are being fobbed off...
PLEASE take the advice on here and take definitive action.
Bluntly, get a back bone.
I know you don't need the money, but that's IRRELEVANT...........................................


All the best

Hello

While I appreciate that there has not been approval for the monies owed, and this is outside of your direct control this has been on-going for 3 or 4 months now - I can no longer afford to wait on this payment.

Due to this, I am no longer working outside of my contracted hours until such point where the monies due have been paid.

Kind regards
Jay

Someone has said they are dealing with it, have said will give them until Thursday and then query further, maybe take hostages, start a siege

I think it will get sorted this week.

Despite appearances, I can be very assertive, aggressive even but have learnt to only resort to it when I really have to, and other approaches have failed.

[J4CKO]

vaud said:

Funny, but not something I even say in jest at work

[J4CKO]

Dromedary66 said:

I can only assume you get 1 call or less a week? I don't believe I saw you mention the volume.

I can't imagine how else you'd have tolerated doing it for nothing for so long plus the fact that if they do ever decide to pay you it will probably be on a lower rate than advertised.

Not had a call yet to be fair, but I do a proper connectivity check every week, have an update with the admins and keep drilled on the system, something I will be keener on once I am being recompensed for it.

Its easy to just take the money in these circumstances but just when you least expect it, system is down, laptop is flat or your logins arent working, you arent current and you cant do what you have been paid for, thats a pretty lonely place when a key system is down, its all in the prep and not getting complacent.

[J4CKO]

CharlesdeGaulle said:

xjay1337 said:

Send them this...................send to your line manager, HR and this other person.
That email you have is NOT progress and you are being fobbed off...
PLEASE take the advice on here and take definitive action.
Bluntly, get a back bone.
I know you don't need the money, but that's IRRELEVANT...........................................


All the best

Hello

While I appreciate that there has not been approval for the monies owed, and this is outside of your direct control this has been on-going for 3 or 4 months now - I can no longer afford to wait on this payment.

Due to this, I am no longer working outside of my contracted hours until such point where the monies due have been paid.

Kind regards
Jay

I'm not really sure why you're getting so stroppy about this. Jacko has been sensible, balanced and pragmatic about this throughout, and yet you keep recommending he goes-in all Bruce Willis. He knows the environment better than anyone, and he's playing it long, with an eye to being valuable to his employer for the long term and benefiting from that long-term relationship.

Speaking frankly, he sounds like the type of on-call emergency bloke I'd want to have on the book; you don't.

I can see both angles, it at times annoys me and I go through the mental process, but I am softly softly for now, I am secure in my own ability to negotiate and stand my ground, when I need to, not felt the need to raise it a notch yet, got some response so that will do for now.

[J4CKO]

wiggy001 said:

J4CKO said:

Will see how it pans out this week, got the email at 11:20 on the first proper day back after the break with an apology for the delay, without sending any further emails.

So someone seems to have taken responsibility and seems like they are going to sort it out.

One way or another, it wont arrive until payday near the end of the month anyway, am not panicking for the cash, just want it sorted and to try to ensure I remain part of the arrangement going forward as its pretty lucrative (if you get paid ).

Will see what happens over the next couple of days and enquire on say Thursday if no further communication.

If your employer was in any way competent, and if they valued you at all as an employee, the money would be in your bank tomorrow.

And by "tomorrow", I obviously mean the day after you first reported that you hadn't been paid for the time you had worked.

It's attitudes such as yours that allow crap employers to treat their staff like st

They arent a crap employer, I feel fairly well looked after by and large, get paid adequately, decent holidays and various other benefits.

This isnt some sketchy small or medium organisation, its a big company, the problem is this is out of the normal run of things and its not getting dealt with properly, I am giving the lady who contacted me until Thursday to come up with something. If nothing transpires then I will step matters up a couple of notches.

Am pissed off the HR woman, and the line manager involved have not seen fit to reply to my email from over two weeks ago.

[J4CKO]

One thing is, its a nice little savings plan if nothing else

[J4CKO]

wiggy001 said:

J4CKO said:

They arent a crap employer, I feel fairly well looked after by and large, get paid adequately, decent holidays and various other benefits.

This isnt some sketchy small or medium organisation, its a big company, the problem is this is out of the normal run of things and its not getting dealt with properly, I am giving the lady who contacted me until Thursday to come up with something. If nothing transpires then I will step matters up a couple of notches.

Am pissed off the HR woman, and the line manager involved have not seen fit to reply to my email from over two weeks ago.

We can obviously only go by what you've told us in this thread, but they are very much the definition of a crap employer from what I have read here. Your last sentence confirms my thoughts. I understand why you are defending them though - I did the same for many years with my last firm and it was only after I left that I realised how badly I was being treated.

Withholding pay you are entitled to. Not responding to messages. Not dealing with or taking responsibility for issues. These are not the hallmarks of a company that cares about it's people.

Its one issue, not had any others.


I contacted the HR lady dealing with it, there is a meeting next week apparently, been escalated to the HR director.

ARRRRGGHHH.

I did have a bit of rant this time and apparently the folk that arranged me going on call didn't appreciate the potential issues with approvals for payment. She did assure me I would be paid, eventually......

I did feel like saying get it sorted by the end of next week or I hand my notice in, then you have three months to ruminate on getting someone for the rota and recruiting a new DBA, but that would be a bit melodramatic and perhaps counterproductive in the long term.

[J4CKO]

BrabusMog said:

J4CKO said:

Its one issue, not had any others.


I contacted the HR lady dealing with it, there is a meeting next week apparently, been escalated to the HR director.

ARRRRGGHHH.

I did have a bit of rant this time and apparently the folk that arranged me going on call didn't appreciate the potential issues with approvals for payment. She did assure me I would be paid, eventually......

I did feel like saying get it sorted by the end of next week or I hand my notice in, then you have three months to ruminate on getting someone for the rota and recruiting a new DBA, but that would be a bit melodramatic and perhaps counterproductive in the long term.

Up until now I've given your employer the benefit of the doubt but this is a pisstake now if they're having a meeting about it. They should pay your first and then figure out where to recharge it to in their own time. Until the cash was in my bank, I'd now be politely telling them that I am coming off the rota if I were you.

Absolutely, I will cover from next Monday but if its not sorted during next week then I will be withdrawing, the company side is one aspect but dont want to cause any agro for the chap I work with.

I have just been asked for the breakdown of what I feel I am owed, do that may be something happening...

Will now leave it until Weds next week, let them have their meeting but after that point I think it must be concluded otherwise it never will be.

[J4CKO]

Narcisus said:

OP Please dont bother posting again until you have a resolution. I'm interested in what happens but i'm not interested in reading all the advice others have given you multiple times which is then ignored for you to just do your own thing anyway.

"Will now leave it until Weds next week, let them have their meeting"

Is what I said in my last post,

I appreciate all the advice and interest, I cant take it all and I have to do what I think is best given the situation, will update when there is some news.

[J4CKO]

Jakg said:

WinstonWolf said:

I would ask "why does this require a meeting"?

Or better, whats the agenda? Either it's "who is paying" (they can pay you in the interim) or (more likely) "are we going to pay"...

Its HR, of course it requires a meeting.

I have made it clear to my representative that I am getting quite annoyed now and that I would like that conveyed.

[J4CKO]

I agree, that is what I will do if I dont get an answer after their meeting on Tuesday next week and a date when I will be paid the outstanding cash, sent the lady the full breakdown based on the details I was given.

The HR lady said not not bail as it could be classed a breach of contract, didn't even bother replying to that as I cant imagine there is any legal basis to that, all I signed was to abide by the policy stuff but any contract kind of requires the other party to actually pay for a service, I dont think I could sue Sky if they cut my telly off after I hadnt paid the bill for four months

Its an awkward one as one way or another I want paying for what I have done thus far and one way or another they have to work out how it works in terms of Purchase orders, transfers, payroll whatever whether its once or every month.

[J4CKO]

Flooble said:

Agree with vaud.

But also, the HR woman may not be stupid. If they string you along far enough they could potentially say you've accepted the rota on the current terms (custom and practice). At the moment I can't see that defence flying if you were to get annoyed enough to take them to court but eventually I suspect it might.

For HR to now be threatening you I feel has moved it from them being incompetent to outright exploitation. You have to tell them you won't continue to cover, or they will mark your file as "fool".

In fact, turn the tables. Tell them you have no choice but to withdraw from the rota as HR have started to threaten breach of contract, however, at this point your are still operating under your original contract which did not include the cover and you cannot take the risk that HR may deem you have accepted the rota and (non paying) terms through custom and practice.

Yes, the evil capitalist, corporate central scrutinizer is building a dossier to enslave and subjugate me into a life of servitude, cue maniacal laughter.....

I havent picked up on any evil corporate stuff, like I have said it is otherwise pretty decent. Ir is just a case of this being a scenario that isnt planned for and doesnt fit the processes, plus there seems to be a lack of communication and ownership in this case.

I dont sit there feeling tortured and oppressed, I quite like it there to be honest, going to be a good year and I will sort this minor thing out.

Great thing about having marketable skills is you dont need to put up with too much bullst off employers, I have had a few stty jobs and known people in the same game who have worked at some horrendous places but the liberating thing is you can usually get something else fairly quickly when you need to. I see it from the other side and recruitment is a bloody nightmare, you dont want to lose good staff (even me), seen enough of that recently.

Before this, the company I worked at last for 11 years, got taken over by a bunch of cowboys who thought the IT could be done better and cheaper in India, they have since realised that was probably a bit hasty and moved it again. I got made redundant along with 90 percent of IT, got a nice wedge and left one Friday and started a new job the following Monday.