Call out payments ?
Discussion
Not sure how feasible it is in your organisation but surely there is a formal complaint procedure that you can instigate via HR (I know that HR may be viewed as complicit in this fiasco). I really think that someone in middle management is blocking or delaying your payment for their own (as yet unknown) agenda and they should be formally disciplined for their behaviour. I'm sure that senior level management would be appalled at the actions which will surely be against the published codes of behaviour.
J4CKO said:
wiggy001 said:
J4CKO said:
Well, sent the email requesting payment this week and have said I will cover this week but cannot do any further stints until I have been paid.
I said I shouldn’t have to worry about the inter department recharges, I work for the company, the company needs to pay me, how that happens doesn’t matter to me.
That'll show em. Expect money plus compensation within nanoseconds... I said I shouldn’t have to worry about the inter department recharges, I work for the company, the company needs to pay me, how that happens doesn’t matter to me.
I've previously worked for a company where the accounts payable manager (or purchase ledger, whatever you call them) was actively delaying sending invoices through for final approval and payment to the MD as he was scared about budget levels being reached/exceeded in certain nominals and didn't want to be the one to get a b
king (I think, it was a few years ago but he was definitely scared of the MD)!!! And this was at a £400m turnover company, so not exactly small fry. I only found out when an irate supplier I'd worked for years with turned up at the head office when I was working abroad and demanded to see me 
To be fair it was a really dysfunctional company (and probably still is) but it just highlights that unless you've worked somewhere with ridiculous internal shenanigans, you really don't understand how things can take an age and throwing your toys out of the pram just simply won't work unless you have a direct line through to the people that can actually sort it out, which luckily I did in my example or I would have potentially burned a 10 year working relationship!
I think the OP has done the right thing as the final straw for me would have also been being told my pay was being delayed by an recharging argument which really is fk all to do with him after he has done his job.
king (I think, it was a few years ago but he was definitely scared of the MD)!!! And this was at a £400m turnover company, so not exactly small fry. I only found out when an irate supplier I'd worked for years with turned up at the head office when I was working abroad and demanded to see me To be fair it was a really dysfunctional company (and probably still is) but it just highlights that unless you've worked somewhere with ridiculous internal shenanigans, you really don't understand how things can take an age and throwing your toys out of the pram just simply won't work unless you have a direct line through to the people that can actually sort it out, which luckily I did in my example or I would have potentially burned a 10 year working relationship!
I think the OP has done the right thing as the final straw for me would have also been being told my pay was being delayed by an recharging argument which really is f
k all to do with him after he has done his job.
langtounlad said:
Not sure how feasible it is in your organisation but surely there is a formal complaint procedure that you can instigate via HR (I know that HR may be viewed as complicit in this fiasco). I really think that someone in middle management is blocking or delaying your payment for their own (as yet unknown) agenda and they should be formally disciplined for their behaviour. I'm sure that senior level management would be appalled at the actions which will surely be against the published codes of behaviour.
I don't think has anything as complicated as an agenda, its just various people in a chain that struggle to do anything that is out of the ordinary.Just had a proper rant at my line manager, he came to the party late as we changed managers just before Christmas, he is treating it seriously and I have conveyed how pissed off I am with it, rather than asking about progress.
I was feeling cagey as its between departments, didnt want to seem grasping but I would quite like the cash now and would also like to divest myself of the agro of trying to sort it/think about it, was meant to be a fairly lucrative sideline not an all consuming source of hassle.
Its a weird one as otherwise happy with my lot here, but this is really colouring my opinion, been doing patching and stuff out of hours but this doesn't exactly motivate you to go above and beyond, but dont want to get into that, like to do a good job and it will get sorted.
I am going to chase it up daily now, my boss is speaking to HR tomorrow morning, the contact doesn't work Mondays apparently.
J4CKO said:
langtounlad said:
Not sure how feasible it is in your organisation but surely there is a formal complaint procedure that you can instigate via HR (I know that HR may be viewed as complicit in this fiasco). I really think that someone in middle management is blocking or delaying your payment for their own (as yet unknown) agenda and they should be formally disciplined for their behaviour. I'm sure that senior level management would be appalled at the actions which will surely be against the published codes of behaviour.
I don't think has anything as complicated as an agenda, its just various people in a chain that struggle to do anything that is out of the ordinary.Just had a proper rant at my line manager, he came to the party late as we changed managers just before Christmas, he is treating it seriously and I have conveyed how pissed off I am with it, rather than asking about progress.
I was feeling cagey as its between departments, didnt want to seem grasping but I would quite like the cash now and would also like to divest myself of the agro of trying to sort it/think about it, was meant to be a fairly lucrative sideline not an all consuming source of hassle.
Its a weird one as otherwise happy with my lot here, but this is really colouring my opinion, been doing patching and stuff out of hours but this doesn't exactly motivate you to go above and beyond, but dont want to get into that, like to do a good job and it will get sorted.
I am going to chase it up daily now, my boss is speaking to HR tomorrow morning, the contact doesn't work Mondays apparently.
No wonder they can’t pay you!
When I mentioned agenda, I wasn't really meaning that they are specifically blocking payment to you. However I suspect that it may become apparent that paying you will have an adverse impact on some metric that they want to have looking as good as possible. So, conflicting interests on the same topic and yours is the one that is currently coming second / not getting attended to as the relevant individual hasn't come under pressure or scrutiny from above to 'fix' the matter.
langtounlad said:
When I mentioned agenda, I wasn't really meaning that they are specifically blocking payment to you. However I suspect that it may become apparent that paying you will have an adverse impact on some metric that they want to have looking as good as possible. So, conflicting interests on the same topic and yours is the one that is currently coming second / not getting attended to as the relevant individual hasn't come under pressure or scrutiny from above to 'fix' the matter.
They were paying two guys, then it went to one, now back to two so the cost remains the same, there was a mention of putting me on the lower rate but I said that wouldnt be happening as I agreed to it based on the rate quoted, and I would just take what I was owed and bow out so that went away.The "aboves" have agreed it, somewhat grudgingly based on the comments so now its just aligning department and moving money.
I imagine they get paid by the ultimate customer, I suspect they get more than we get.
J4CKO said:
They were paying two guys, then it went to one, now back to two so the cost remains the same, there was a mention of putting me on the lower rate but I said that wouldnt be happening as I agreed to it based on the rate quoted, and I would just take what I was owed and bow out so that went away.
The "aboves" have agreed it, somewhat grudgingly based on the comments so now its just aligning department and moving money.
I imagine they get paid by the ultimate customer, I suspect they get more than we get.
I imagine the ultimate customer would be very pissed off if they realised how close they could be to not getting the service they think they are paying for. The department they have an arrangement with has been negligent in maintaining resources capable of supporting their contracts. The guy before and you are trying to help them out, but they are making it harder than it needs to be! That's why I said before, pressure the project/contract manager, it is their client that could get pissed off by this, they should be fight for this to be sorted for you. As you said in a recent message (and others including me have said previously) how it gets sorted between departments is irrelevant to you; you need to be paid, they need to move money between departments, neither should be difficult!The "aboves" have agreed it, somewhat grudgingly based on the comments so now its just aligning department and moving money.
I imagine they get paid by the ultimate customer, I suspect they get more than we get.
Sadly, it doesn't surprise me in the slightest. As I've already mentioned, all those involved apart from J4CKO have different motivations on how and when to deal with this. Doing the right thing and paying him his dues isn't sufficiently high on the to do list of these individuals. It appears that it's accepted that he is owed the money but it's not important and urgent enough to allocate a cost code and process an inter-company transfer of funds.
I think in this case it is not malice but incompetence and Teflon shoulders that is prevalent in large firms. As others and I have said, someone needs to feel som pain before anything will happen. I said Sales, someone else said the project manager. As it’s an operational system I would imagine there is a client relationship manager who would have to explain to the customer why there was nobody answering the phone out of hours - find that person and tell them they need to book a meeting with the customer on Friday to explain the on call support has ended.
Flooble said:
I think in this case it is not malice but incompetence and Teflon shoulders that is prevalent in large firms. As others and I have said, someone needs to feel som pain before anything will happen. I said Sales, someone else said the project manager. As it’s an operational system I would imagine there is a client relationship manager who would have to explain to the customer why there was nobody answering the phone out of hours - find that person and tell them they need to book a meeting with the customer on Friday to explain the on call support has ended.
Yes and no. It will be account management / service delivery that have that face off.But it is not J4CKOs job to do that - it's his line manager's role.
Withdraw service, don't go prodding/provoking. They will figure it out soon enough.
Olivera said:
If I was the OP I'd be seriously concerned that the delay was not just due to payroll incompetence, but instead due to managerial pushback on the OP's oft mentioned higher rate versus the standard rate...
There are so many red flags that he could set up his own company selling them which would make up for the lack of renumeration. This should have been dealt with months ago. Time is the most expensive thing that we have, to give this up for free for a company that has the means to pay it makes him a bit of a mug.
Saying that he would cover this week just means they get another free week out of him. He hasn't made issue urgent.
Gassing Station | Jobs & Employment Matters | Top of Page | What's New | My Stuff