Call out payments ?

[R.Sole]

J4CKO said:

R.Sole said:

Good chance Jacko is going to get his P45 over this!

Why would that be ?

I have been patient, I am just asking for what's due to me ?

Exemplary employee me !

Was just joking but there seems there is a few people involved and sometimes it’s just easier to get rid of the problem than find a cure!

[wiggy001]

J4CKO said:

R.Sole said:

J4CKO said:

Well, just emailed all involved and told them unless I get paid or I will not be covering from tomorrow morning.



All,

It’s now nearly five months since I started the call out rota and I have still not been paid.

I am due to cover from tomorrow morning for **** as he is unavailable this weekend, which I am happy to do, if that is I get confirmation that the money owing will be paid, and when I can expect it.

Otherwise I feel I cannot participate in the rota until I have this confirmation.

Regards

J4CKO



Had a response almost instantly from two folk so far.

So when you getting the money?

fk knows, third reply just arrived, more questions going back and forth.

Fourth email...

So a week ago when you said "Payment has finally been put through the finance/payroll system", who was lying?

[J4CKO]

wiggy001 said:

J4CKO said:

R.Sole said:

J4CKO said:

Well, just emailed all involved and told them unless I get paid or I will not be covering from tomorrow morning.



All,

It’s now nearly five months since I started the call out rota and I have still not been paid.

I am due to cover from tomorrow morning for **** as he is unavailable this weekend, which I am happy to do, if that is I get confirmation that the money owing will be paid, and when I can expect it.

Otherwise I feel I cannot participate in the rota until I have this confirmation.

Regards

J4CKO



Had a response almost instantly from two folk so far.

So when you getting the money?

fk knows, third reply just arrived, more questions going back and forth.

Fourth email...

So a week ago when you said "Payment has finally been put through the finance/payroll system", who was lying?

My line manager put the payment though and thought that was it done, it didnt appear and he was told he needs a signature is that last I heard.

Thing is, a lot of the time we are busy and things just rumble on, then told something is happening, few more days pass.

[J4CKO]

R.Sole said:

J4CKO said:

R.Sole said:

Good chance Jacko is going to get his P45 over this!

Why would that be ?

I have been patient, I am just asking for what's due to me ?

Exemplary employee me !

Was just joking but there seems there is a few people involved and sometimes it’s just easier to get rid of the problem than find a cure!

Well, would cost them a fair few quid to recruit, get someone up to speed, already down one body in our team anyway.

Most of the issue with this is its different departments, I have no clear idea of which department, never mind which individual does what and no one person is responsible, my new line manager has been trying to be fair and he is pretty busy on various things.

[R.Sole]

J4CKO said:

wiggy001 said:

J4CKO said:

R.Sole said:

J4CKO said:

Well, just emailed all involved and told them unless I get paid or I will not be covering from tomorrow morning.



All,

It’s now nearly five months since I started the call out rota and I have still not been paid.

I am due to cover from tomorrow morning for **** as he is unavailable this weekend, which I am happy to do, if that is I get confirmation that the money owing will be paid, and when I can expect it.

Otherwise I feel I cannot participate in the rota until I have this confirmation.

Regards

J4CKO



Had a response almost instantly from two folk so far.

So when you getting the money?

fk knows, third reply just arrived, more questions going back and forth.

Fourth email...

So a week ago when you said "Payment has finally been put through the finance/payroll system", who was lying?

My line manager put the payment though and thought that was it done, it didnt appear and he was told he needs a signature is that last I heard.

Thing is, a lot of the time we are busy and things just rumble on, then told something is happening, few more days pass.

Well if I were you I would not let it rumble on past 4pm today.
No money in your account by 5pm no on rota from then!

[WinstonWolf]

J4CKO said:

R.Sole said:

J4CKO said:

R.Sole said:

Good chance Jacko is going to get his P45 over this!

Why would that be ?

I have been patient, I am just asking for what's due to me ?

Exemplary employee me !

Was just joking but there seems there is a few people involved and sometimes it’s just easier to get rid of the problem than find a cure!

Well, would cost them a fair few quid to recruit, get someone up to speed, already down one body in our team anyway.

Most of the issue with this is its different departments, I have no clear idea of which department, never mind which individual does what and no one person is responsible, my new line manager has been trying to be fair and he is pretty busy on various things.

Further to my previous email, I would like to reiterate that unless I get paid I will not be covering from tomorrow morning.

I look forward to a speedy resolution.

[J4CKO]

Just got an automated notification of a "one time payment" from HR/Payroll, so looks like its been dealt with, and apparently there will be a letter available in the HR Portal within three days, then will be paid as part of the payroll at the end of Feb.

So, still no actual money in my account but have it officially that its been processed.

Is a "One Time Payment", so not going to rest until the process is sorted so I don't have to go through this agro every few weeks.

I now have the names of all involved so can badger them but think it will just be a case of submitting it now everyone knows what they need to do.


I am satisfied it will land in my account as part of the normal payroll on the 25th of the month so am happy with that.

[vaud]

FYI they can send a "one time payment" the same day, it would take minutes for someone in payroll.

[SamR380]

vaud said:

FYI they can send a "one time payment" the same day, it would take minutes for someone in payroll.

This is exactly what they should have done 3 months ago.

[langtounlad]

Sorry J4CKO they are still taking the piss. As has been said, there are well established Finance procedures for authorising and making 'exceptional' payments in every company. Even now someone (or more than one) is delaying making the actual financial transfer for their personal convenience and you are not a priority and the injustice to you is not a consideration for them. Quite disconcerting really.

[J4CKO]

langtounlad said:

Sorry J4CKO they are still taking the piss. As has been said, there are well established Finance procedures for authorising and making 'exceptional' payments in every company. Even now someone (or more than one) is delaying making the actual financial transfer for their personal convenience and you are not a priority and the injustice to you is not a consideration for them. Quite disconcerting really.

Probably, I am happy however it has been set up and will appear at the end of the month, can then start the request for the next one.

[vaud]

J4CKO said:

Probably, I am happy however it has been set up and will appear at the end of the month, can then start the request for the next one.

You shouldn't have to be "requesting" your payment for work. It's a fixed/predictable rota. Submit timesheet/days on call at start of month, paid at end of month. Which means you also need Feb's payments going to payroll now.

You are being walked all over. 5 MONTHS!

I very rarely say this on PH, but please "man up". You have been far, far more than reasonable and this can be solved in minutes by the right person in HR/payroll.

If you wanted to motivate your non-helpful line manager (good managers deliver for their team (bypass process, escalate, etc), not platitudes of "doing all that I can") then you could, in extremis, consider a grievance against them but that is a nuclear option.

[J4CKO]

vaud said:

J4CKO said:

Probably, I am happy however it has been set up and will appear at the end of the month, can then start the request for the next one.

You shouldn't have to be "requesting" your payment for work. It's a fixed/predictable rota. Submit timesheet/days on call at start of month, paid at end of month. Which means you also need Feb's payments going to payroll now.

You are being walked all over. 5 MONTHS!

I very rarely say this on PH, but please "man up". You have been far, far more than reasonable and this can be solved in minutes by the right person in HR/payroll.

If you wanted to motivate your non-helpful line manager (good managers deliver for their team (bypass process, escalate, etc), not platitudes of "doing all that I can") then you could, in extremis, consider a grievance against them but that is a nuclear option.

It was mainly around lining the relevant people up across two departments and getting the relevant authorisations.

I dont get "Walked all over", I have other stuff to do and was fairly ambivalent about the cash for a while, not anticipating the amount of intervention required, a line manager change and Christmas got in the way. One way or another I knew I would get it and wasn't panicking for the cash, its a bit of icing on the cake. Key thing was to not kill that particular Golden Goose if I could avoid it.

My new line manager has been pretty helpful and was new ground for him as well, the previous guy to be fair, wasnt hassled by me that much about it as most of the time I was in the waiting for something to happen phase.

I think we have a repeatable process for subsequent months now, I will just do it as long as I can, and they keep paying me.

[TheAngryDog]

Just fking madness.

I control the on call rota at my place. I have everything set out in a spread sheet and each month this gets checked at the start of next pay roll and gets paid.

If for any reason something gets messed up, I am horrified and do everything I can to sort it. My work then pay any missing money either the same day or next day (if the mistake has been spotted late in the day).

It's not hard to resolve.

[wiggy001]

J4CKO said:

I think we have a repeatable process for subsequent months now

I think you might be right.

[vaud]

J4CKO said:

It was mainly around lining the relevant people up across two departments and getting the relevant authorisations.

I dont get "Walked all over", I have other stuff to do and was fairly ambivalent about the cash for a while, not anticipating the amount of intervention required, a line manager change and Christmas got in the way. One way or another I knew I would get it and wasn't panicking for the cash, its a bit of icing on the cake. Key thing was to not kill that particular Golden Goose if I could avoid it.

My new line manager has been pretty helpful and was new ground for him as well, the previous guy to be fair, wasnt hassled by me that much about it as most of the time I was in the waiting for something to happen phase.

I think we have a repeatable process for subsequent months now, I will just do it as long as I can, and they keep paying me.

• You have no evidence of a repeatable process? Other than delays?

• You are being walked over. The outcome is the measurement. You have not been paid. It is not "icing in the cake" - it is what you are legally owed for duties performed.

• "as most of the time I was in the waiting for something to happen phase." - you are being too nice, again - you are treating your employment as a favour, not a right to be paid - which you have.

[J4CKO]

vaud said:

J4CKO said:

It was mainly around lining the relevant people up across two departments and getting the relevant authorisations.

I dont get "Walked all over", I have other stuff to do and was fairly ambivalent about the cash for a while, not anticipating the amount of intervention required, a line manager change and Christmas got in the way. One way or another I knew I would get it and wasn't panicking for the cash, its a bit of icing on the cake. Key thing was to not kill that particular Golden Goose if I could avoid it.

My new line manager has been pretty helpful and was new ground for him as well, the previous guy to be fair, wasnt hassled by me that much about it as most of the time I was in the waiting for something to happen phase.

I think we have a repeatable process for subsequent months now, I will just do it as long as I can, and they keep paying me.

• You have no evidence of a repeatable process? Other than delays?

• You are being walked over. The outcome is the measurement. You have not been paid. It is not "icing in the cake" - it is what you are legally owed for duties performed.

• "as most of the time I was in the waiting for something to happen phase." - you are being too nice, again - you are treating your employment as a favour, not a right to be paid - which you have.

Yeah, you are probably right.

[J4CKO]

TheAngryDog said:

Just fking madness.

I control the on call rota at my place. I have everything set out in a spread sheet and each month this gets checked at the start of next pay roll and gets paid.

If for any reason something gets messed up, I am horrified and do everything I can to sort it. My work then pay any missing money either the same day or next day (if the mistake has been spotted late in the day).

It's not hard to resolve.

I beg to differ, its been a pain in the arse

They have shown that it can be done, come the 29th of Feb, they get my next hours and then have ten days to get it sorted and into payroll.

Am going to ensure its done, am no longer going to be reticent about mithering people, now I have the names and what they need to do.

I told my boss I have spent ages trying to sort this out, it detracts from my normal duties. Things tend to take longer here than my last employer where stuff happened at breakneck pace, seemed normal at the time..

[TheAngryDog]

J4CKO said:

TheAngryDog said:

Just fking madness.

I control the on call rota at my place. I have everything set out in a spread sheet and each month this gets checked at the start of next pay roll and gets paid.

If for any reason something gets messed up, I am horrified and do everything I can to sort it. My work then pay any missing money either the same day or next day (if the mistake has been spotted late in the day).

It's not hard to resolve.

I beg to differ, its been a pain in the arse

They have shown that it can be done, come the 29th of Feb, they get my next hours and then have ten days to get it sorted and into payroll.

Am going to ensure its done, am no longer going to be reticent about mithering people, now I have the names and what they need to do.

I told my boss I have spent ages trying to sort this out, it detracts from my normal duties. Things tend to take longer here than my last employer where stuff happened at breakneck pace, seemed normal at the time..

It's not hard for any decent company to resolve.

[R.Sole]

Please tell me that you are not waiting till the 29th to get money you are owed since June 2019?