Call out payments ?
Discussion
J4CKO said:
Generally they are pretty good to work for to be fair, this is dropping between the cracks as it is between departments/divisions, I am funded and paid by one function and this call out is for another.
They had two guys providing call out for a key system, one moved into yet another division and no longer wanted to be in the call out rota, he was aware of my skillset so put me forward, it was accepted, I was set up with a laptop, logins and all the required info and have been doing alternate weeks, I switch the phone divert over, do a connectivity check, have a look round and also keep in touch with the other chap about what's going on.
So, its difficult to rant at someone as my line manager has just change, new guy being helpful and doing what he can, the other guy in the call out rota is sympathetic, his boss who ok'd it is at the mercy of HR/Senior management and I dont have any names, otherwise its total ambivalence from our HR.
Otherwise, cant complain as its close to home, pays ok, can work from home and they arent usually a problem and dont get mithered to death, plus we dont work Friday afternoons, so am aware of which side my bread is buttered and not going to jeopardize that.
a 1 in 2 rota is a bit rubbish, especially at this time of year; as it seems to have scheduled you for your Christmas do and NY - I presume the other guy 'gets' Christmas! I think you need to keep nudging the other guy and his boss.... otherwise he/they'll be needing to cover full time! that might focus their minds....They had two guys providing call out for a key system, one moved into yet another division and no longer wanted to be in the call out rota, he was aware of my skillset so put me forward, it was accepted, I was set up with a laptop, logins and all the required info and have been doing alternate weeks, I switch the phone divert over, do a connectivity check, have a look round and also keep in touch with the other chap about what's going on.
So, its difficult to rant at someone as my line manager has just change, new guy being helpful and doing what he can, the other guy in the call out rota is sympathetic, his boss who ok'd it is at the mercy of HR/Senior management and I dont have any names, otherwise its total ambivalence from our HR.
Otherwise, cant complain as its close to home, pays ok, can work from home and they arent usually a problem and dont get mithered to death, plus we dont work Friday afternoons, so am aware of which side my bread is buttered and not going to jeopardize that.
but more seriously not paying it for a few months is taking the piss - when I looked after a rota, we got stick for not getting the call out payments in the following month! Depending on the level of calls you could get, at least a one in 3 or 4 would be more civilised. For the last rota I looked after (which was very high demand) I would have got grumpy about it if we had less than 6, even 8 was stretching it at times as some of our calls could take you away from the office for a day or two, so someone else often had to step up to cover.
llewop said:
J4CKO said:
Generally they are pretty good to work for to be fair, this is dropping between the cracks as it is between departments/divisions, I am funded and paid by one function and this call out is for another.
They had two guys providing call out for a key system, one moved into yet another division and no longer wanted to be in the call out rota, he was aware of my skillset so put me forward, it was accepted, I was set up with a laptop, logins and all the required info and have been doing alternate weeks, I switch the phone divert over, do a connectivity check, have a look round and also keep in touch with the other chap about what's going on.
So, its difficult to rant at someone as my line manager has just change, new guy being helpful and doing what he can, the other guy in the call out rota is sympathetic, his boss who ok'd it is at the mercy of HR/Senior management and I dont have any names, otherwise its total ambivalence from our HR.
Otherwise, cant complain as its close to home, pays ok, can work from home and they arent usually a problem and dont get mithered to death, plus we dont work Friday afternoons, so am aware of which side my bread is buttered and not going to jeopardize that.
a 1 in 2 rota is a bit rubbish, especially at this time of year; as it seems to have scheduled you for your Christmas do and NY - I presume the other guy 'gets' Christmas! I think you need to keep nudging the other guy and his boss.... otherwise he/they'll be needing to cover full time! that might focus their minds....They had two guys providing call out for a key system, one moved into yet another division and no longer wanted to be in the call out rota, he was aware of my skillset so put me forward, it was accepted, I was set up with a laptop, logins and all the required info and have been doing alternate weeks, I switch the phone divert over, do a connectivity check, have a look round and also keep in touch with the other chap about what's going on.
So, its difficult to rant at someone as my line manager has just change, new guy being helpful and doing what he can, the other guy in the call out rota is sympathetic, his boss who ok'd it is at the mercy of HR/Senior management and I dont have any names, otherwise its total ambivalence from our HR.
Otherwise, cant complain as its close to home, pays ok, can work from home and they arent usually a problem and dont get mithered to death, plus we dont work Friday afternoons, so am aware of which side my bread is buttered and not going to jeopardize that.
but more seriously not paying it for a few months is taking the piss - when I looked after a rota, we got stick for not getting the call out payments in the following month! Depending on the level of calls you could get, at least a one in 3 or 4 would be more civilised. For the last rota I looked after (which was very high demand) I would have got grumpy about it if we had less than 6, even 8 was stretching it at times as some of our calls could take you away from the office for a day or two, so someone else often had to step up to cover.
Am off today but going to broach it in the morning, was going to leave it until after NY but I think it needs sorting, or at least they need reminding to sort it out.
xjay1337 said:
That's why I'd be saying without being backdated your pay immediately you will not be doing on-call any more.
Life is too short, and I would never work for free.
Well, at the moment, they owe me around 2 grand before tax, so maybe 11/1200 after, its a little savings plan and one way or another I will be getting that. I have never wronged anyone financially and I don't expect it done to me and will quite happily take legal advice.Life is too short, and I would never work for free.
That said, not panicking for £1200, nobody will starve, all the bills are paid, am in credit so can afford to let it roll on a little bit.
Also, I am keen not to jeopardize it or burn any bridges going forward if I can avoid it, would be a decent extra wedge each month to spend on fun stuff.
Taita said:
The business struggling to fill the rota because of various issues is of little importance to you - that's their problem.
You need to put your foot down, they are taking the piss
Yeah, going to do that tomorrow, thought it was just usual big company inertia and the systems not fitting whan they need to do so run out of ideas but they started moaning about the rate.You need to put your foot down, they are taking the piss
J4CKO said:
xjay1337 said:
That's why I'd be saying without being backdated your pay immediately you will not be doing on-call any more.
Life is too short, and I would never work for free.
Well, at the moment, they owe me around 2 grand before tax, so maybe 11/1200 after, its a little savings plan and one way or another I will be getting that. I have never wronged anyone financially and I don't expect it done to me and will quite happily take legal advice.Life is too short, and I would never work for free.
That said, not panicking for £1200, nobody will starve, all the bills are paid, am in credit so can afford to let it roll on a little bit.
Also, I am keen not to jeopardize it or burn any bridges going forward if I can avoid it, would be a decent extra wedge each month to spend on fun stuff.
It's that they are not paying what they owe, and you are continuing to do your job.
They are taking the piss and they will until they realise they need to pay you.
J4CKO said:
Yeah, going to do that tomorrow, thought it was just usual big company inertia and the systems not fitting whan they need to do so run out of ideas but they started moaning about the rate.
Typical management BS. They could pay you the money the same day if they really wanted to.'Jam tomorrow' is 50% of why I went contracting.
J4CKO said:
Taita said:
The business struggling to fill the rota because of various issues is of little importance to you - that's their problem.
You need to put your foot down, they are taking the piss
Yeah, going to do that tomorrow, thought it was just usual big company inertia and the systems not fitting whan they need to do so run out of ideas but they started moaning about the rate.You need to put your foot down, they are taking the piss
My pal did 24 hour 365 on call for BT until last year, could never be too far away etc. Managed to sneek in Voluntary Redundancy before it could be withdrawn and they now have 2 to 3 people covering his job these days. So much happier these days.
thepeoplespal said:
My pal did 24 hour 365 on call for BT until last year, could never be too far away etc. Managed to sneek in Voluntary Redundancy before it could be withdrawn and they now have 2 to 3 people covering his job these days. So much happier these days.
I knew someone at a large printer company who was the only person in Europe that could do 2nd/3rd line support for a very very legacy product that only a few banks used. Arcane protocols, rare parts, etc. tied to even older mainframes. They paid very hefty support fees and so as a resource he was very profitable.He was paid to come in and had no work to do. About 2 tickets a year...
I made a polite inquiry regarding this today and there is a meeting about the situation tomorrow so apparently it should be resolved then, I have been sort of a test case for the process it seems.
My ongoing patience was appreciated, their ongoing cash will be appreciated when it arrives and I intend to provide a good service, as I have been doing so far.
My ongoing patience was appreciated, their ongoing cash will be appreciated when it arrives and I intend to provide a good service, as I have been doing so far.
J4CKO said:
I made a polite inquiry regarding this today and there is a meeting about the situation tomorrow so apparently it should be resolved then, I have been sort of a test case for the process it seems.
My ongoing patience was appreciated, their ongoing cash will be appreciated when it arrives and I intend to provide a good service, as I have been doing so far.
So, nice jam tomorrow then?My ongoing patience was appreciated, their ongoing cash will be appreciated when it arrives and I intend to provide a good service, as I have been doing so far.
J4CKO said:
Taita said:
Meeting on Wednesday, cash cleared by Friday.
Don't be waiting for the pay run etc
Am not panicking for it, as long as I know its in progress and I get some assurance it is coming in terms of when, and it being the correct amount then I am happy with that.Don't be waiting for the pay run etc
One of my daughters works in the NHS and I was quite surprised that she doesn't get paid when she's on call at weekends - in her case it would involve someone calling her for advice or to make a decision, and she usually gets two or three calls per day, and they can be quite involved. Apparently there's no provision to pay people unless they travel into a hospital etc to work.
Sheepshanks said:
One of my daughters works in the NHS and I was quite surprised that she doesn't get paid when she's on call at weekends - in her case it would involve someone calling her for advice or to make a decision, and she usually gets two or three calls per day, and they can be quite involved. Apparently there's no provision to pay people unless they travel into a hospital etc to work.
Unless she's on an inflated salary to take account of it (up a band?) she should get on to her union.SamR380 said:
Unless she's on an inflated salary to take account of it (up a band?) she should get on to her union.
That's another odd thing (at least, to me as an outsider) - she's in the same band as people she's supervising. Some of them are higher in the band than she is, so are earning more.She wouldn't go to the union. I think her managers are just taking the mick, as she's pretty restricted on what she can do when on call as she can't deal with stuff when in a public place.
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