Call out payments ?

Author
Discussion

xjay1337

15,966 posts

118 months

Wednesday 18th December 2019
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Sheepshanks said:
SamR380 said:
Unless she's on an inflated salary to take account of it (up a band?) she should get on to her union.
That's another odd thing (at least, to me as an outsider) - she's in the same band as people she's supervising. Some of them are higher in the band than she is, so are earning more.

She wouldn't go to the union. I think her managers are just taking the mick, as she's pretty restricted on what she can do when on call as she can't deal with stuff when in a public place.
I'm sorry - is that what the NHS is like?

You are basically told you can't go out in Public, but you are not paid anything for it?

I would absolutely NOT be doing that.
It's not something that I've heard before, is that something specific to her trust? I really can't imagine that's a normal NHS thing.

I would be telling her to take a hard pass on that - They're not going to fire her for not doing it, with the state of nurses, also imagine the story going to the press.......................The Union will also not be pleased...


wiggy001

6,545 posts

271 months

Wednesday 18th December 2019
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J4CKO said:
I made a polite inquiry regarding this today and there is a meeting about the situation tomorrow so apparently it should be resolved then.
Depending on which bank you and your company are with, you should see a pending payment on your online statement today, and an actual payment tomorrow, if the situation really was resolved today.

Anything less is disgraceful in my opinion and would see me not being on call until the situation is truly resolved.


SamR380

725 posts

120 months

Wednesday 18th December 2019
quotequote all
xjay1337 said:
I'm sorry - is that what the NHS is like?

You are basically told you can't go out in Public, but you are not paid anything for it?
Sadly it works because it seems the kind of people who work in mid-level healthcare jobs are the kind of people who also won't stand up for their employment rights. A close family member of mine has a 30-hour contract, they actually work 40 or so (without TOIL or OT) and think that's fine!

nipsips

1,163 posts

135 months

Wednesday 18th December 2019
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I love my job to pieces, and I respect my employer but the day they expect me to work and not pay me, or to be on call and not pay the correct standby fee is the day my phone gets switched off.

Come on guys gotta stand up for yourself!

TheAngryDog

12,407 posts

209 months

Thursday 19th December 2019
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What a fk around! I hope it gets sorted out soon. Are you on call every other week?

I've done on-call for 2 employers.

First was £125 retainer (went to £150 as we were getting a lot of calls) and then double time for each call out. If I got 2 calls in the same hour I was paid twice.

Currently I am on a £300 retainer, but not paid if I get called out. Usually get called out 0 - 3 times a week. I do on call around 1 in 10 at the moment.

J4CKO

Original Poster:

41,603 posts

200 months

Thursday 19th December 2019
quotequote all
Was told there was a meeting happening Wednesday about this and I should find out what is happening, Thursday came and went and still nothing.


xjay1337

15,966 posts

118 months

Friday 20th December 2019
quotequote all
J4CKO said:
Was told there was a meeting happening Wednesday about this and I should find out what is happening, Thursday came and went and still nothing.
Immediately stop on call / call out service.

Do NOT continue to do it.

Whether you need the money or not.

Don't be a mug.

KingNothing

3,168 posts

153 months

Friday 20th December 2019
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Yeah, I'd stop as well, they're not fulfilling their end of the bargain so I don't see why you should.

I'm on a callout rota, about £4.60 an hour, then a minimum of 2 hours standard rate, and 2 hours overtime rate (1.5), even if the job is 5 minutes long, with reduced working the following day or none at all depending on how long the job lasts.

Pegscratch

1,872 posts

108 months

Friday 20th December 2019
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J4CKO said:
Ten days further on, go on call again in the morning, not heard a peep.

On call over New Year so cant go out or drink.
I can't imagine I'm the first to say this but at this point I'd be saying "no I'm not on call over New Year".

vaud

50,546 posts

155 months

Friday 20th December 2019
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Pegscratch said:
I can't imagine I'm the first to say this but at this point I'd be saying "no I'm not on call over New Year".
Indeed. It could be done in a very polite and concise way to line manager / HR.

Flooble

5,565 posts

100 months

Friday 20th December 2019
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How about telling them that you need to come off the on call rota today until further notice but don’t worry you have arranged a meeting on Monday to resolve the issue?

BrabusMog

20,177 posts

186 months

Friday 20th December 2019
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As satisfying as some of these solutions would be to do, the OP has agreed to the rota and is clearly going to honour the commitment. I would be going to see line manager / HR before everyone clears off for Xmas and saying that after this on-call period that no further on-call work can be done until the owed money has been paid though.

steedy27

662 posts

190 months

Friday 20th December 2019
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You say you work at a large company, do they have a union?, not always been a fan of them but they often have contacts in the right places that can help move things like this along even if you are not a member.

If not I would be emailing my line manager/team manager in the new year asking them for a guarantee that it will be sorted by the end of January otherwise you won't be prepared to participate in the rota until you have had what you are owed paid and have evidence that you will be paid the money monthly.

xjay1337

15,966 posts

118 months

Friday 20th December 2019
quotequote all
BrabusMog said:
As satisfying as some of these solutions would be to do, the OP has agreed to the rota and is clearly going to honour the commitment. I would be going to see line manager / HR before everyone clears off for Xmas and saying that after this on-call period that no further on-call work can be done until the owed money has been paid though.
Absolute mug

He has not been paid for the previous few months of on-call work!

BrabusMog

20,177 posts

186 months

Friday 20th December 2019
quotequote all
xjay1337 said:
BrabusMog said:
As satisfying as some of these solutions would be to do, the OP has agreed to the rota and is clearly going to honour the commitment. I would be going to see line manager / HR before everyone clears off for Xmas and saying that after this on-call period that no further on-call work can be done until the owed money has been paid though.
Absolute mug

He has not been paid for the previous few months of on-call work!
Which has been raised and, apparently, discussed on Weds. OP is balanced enough and isn't desperate for the cash to just storm out like a toddler that was given carrot sticks instead of chips with his Happy Meal. It shouldn't have been allowed to drag along like this but, as with many employers, it has. He's sorting it out, working one more on-call rota and not burning bridges is better than throwing a tantrum.

I've done the brinkmanship over expenses before and, whilst I got the desired result, I ended up in new employment within a few months. Gung-ho isn't always the best way, especially if you've done what the OP has and let it go on for quite a while.

xjay1337

15,966 posts

118 months

Friday 20th December 2019
quotequote all
BrabusMog said:
xjay1337 said:
BrabusMog said:
As satisfying as some of these solutions would be to do, the OP has agreed to the rota and is clearly going to honour the commitment. I would be going to see line manager / HR before everyone clears off for Xmas and saying that after this on-call period that no further on-call work can be done until the owed money has been paid though.
Absolute mug

He has not been paid for the previous few months of on-call work!
Which has been raised and, apparently, discussed on Weds. OP is balanced enough and isn't desperate for the cash to just storm out like a toddler that was given carrot sticks instead of chips with his Happy Meal. It shouldn't have been allowed to drag along like this but, as with many employers, it has. He's sorting it out, working one more on-call rota and not burning bridges is better than throwing a tantrum.

I've done the brinkmanship over expenses before and, whilst I got the desired result, I ended up in new employment within a few months. Gung-ho isn't always the best way, especially if you've done what the OP has and let it go on for quite a while.
It's not storming out like a toddler.

OP has been plenty patient enough. He has raised this issue many times. Over the last 3 months or more?

It is completely inexcusable for a company to expect employees to do on-call work, that is contractually paid for, for free.

It is a VERY simple process to arrange pay-roll to cover the costs. They are not doing it sooner because OP is still working for free - so there is no incentive to pay him.

I

BrabusMog

20,177 posts

186 months

Friday 20th December 2019
quotequote all
xjay1337 said:
BrabusMog said:
xjay1337 said:
BrabusMog said:
As satisfying as some of these solutions would be to do, the OP has agreed to the rota and is clearly going to honour the commitment. I would be going to see line manager / HR before everyone clears off for Xmas and saying that after this on-call period that no further on-call work can be done until the owed money has been paid though.
Absolute mug

He has not been paid for the previous few months of on-call work!
Which has been raised and, apparently, discussed on Weds. OP is balanced enough and isn't desperate for the cash to just storm out like a toddler that was given carrot sticks instead of chips with his Happy Meal. It shouldn't have been allowed to drag along like this but, as with many employers, it has. He's sorting it out, working one more on-call rota and not burning bridges is better than throwing a tantrum.

I've done the brinkmanship over expenses before and, whilst I got the desired result, I ended up in new employment within a few months. Gung-ho isn't always the best way, especially if you've done what the OP has and let it go on for quite a while.
It's not storming out like a toddler.

OP has been plenty patient enough. He has raised this issue many times. Over the last 3 months or more?

It is completely inexcusable for a company to expect employees to do on-call work, that is contractually paid for, for free.

It is a VERY simple process to arrange pay-roll to cover the costs. They are not doing it sooner because OP is still working for free - so there is no incentive to pay him.

I
Depending on who signs off on what and how much of a backbone people above him have, it really isn't as simple as you think in many places. I'm not saying it is right, it isn't, and I wouldn't have let it get as far as the OP has, but I think he is best placed to know how to deal with it right now. Saying he's a mug isn't helpful.

xjay1337

15,966 posts

118 months

Saturday 21st December 2019
quotequote all
I was saying that your suggestion he continues to work for free would make him a mug...

I've worked at several companies and never have had this issue , either myself or someone else*.

If some overtime was missed by payroll it has always been paid within 48 hours by direct bank transfer. Without question.

They are not going to rush to pay him because he has not made it a priority for his company. Because they are getting his time for free.

Most of us work 40+ hour weeks for a fair wage. Not to do that and then be restricted in what little free time we have without any financial come back.


If my suggestion was a first port of call then you could call it childish. Fair enough.

But importantly, it is not. This is a last resort type.


Edit
  • i put myself twice. When i meant myself or someone else I work with.
Edited by xjay1337 on Saturday 21st December 14:59

Flooble

5,565 posts

100 months

Saturday 21st December 2019
quotequote all
More importantly long term, this speaks volumes for the culture of the company. It would be a very good idea for the OP to start looking around, however comfortable he may find his current environment there is clearly a problem in the management and it is a case of they start being awkward over paying for on-call then they will start not paying for other things.

TheAngryDog

12,407 posts

209 months

Saturday 21st December 2019
quotequote all
xjay1337 said:
I was saying that your suggestion he continues to work for free would make him a mug...

I've worked at several companies and never have had this issue , either myself or personally.

If some overtime was missed by payroll it has always been paid within 48 hours by direct bank transfer. Without question.

They are not going to rush to pay him because he has not made it a priority for his company. Because they are getting his time for free.

Most of us work 40+ hour weeks for a fair wage. Not to do that and then be restricted in what little free time we have without any financial come back.


If my suggestion was a first port of call then you could call it childish. Fair enough.

But importantly, it is not. This is a last resort type.
A rare post. One full of commonsense and logic.

This is the exact action J4cko should take.