Call out payments ?

[J4CKO]

shtu said:

Christ, this is -still- going on? On the 11th you said you would withdraw unless it was sorted, and here we are on the 25th, with you still dithering about, and them still not paying you for your time.

All of the stuff above is simply Not Your Problem - no pay, no play. Use Vaud's email, it's fine.

Did you find out what sort of biscuits they had at the ever-so-productive meeting? I do hope it was hobnobs.

Well the problem is, stuff seems to be happening so seemed unnecessary so I defer, I send an email asking as to progress and get some feedback so hang on.

It has gone on way too, so not taking any notice of who is speaking to who and just send what I have drafted as to be honest I dont give a toss about the ins and outs of the finance and HR side, like they dont give a toss why their database isnt working, they just want it fixed, and I expect they wouldnt wait four months whilst I fanny about having meetings about it.

I dont want to wait for the next payroll, they can pay it and sort the movement of money in the background, may mention lodging a grievance as I have been treated shoddily.

May just withdraw from the rota anyway, too much agro, I want the money paying monthly as part of my normal pay, not when they can get around to it after months of procrastination.

[J4CKO]

langtounlad said:

lol, you are starting to sound as angry we feel on your behalf :-0

Yes, am thoroughly pissed off with it now, its taking too long, its taking too much of my time trying to chivvy people on and was pretty busy last week, then people arent around, you get to the end of the day and realise nothing has happened, some dont even reply which is just bloody ignorant.

[J4CKO]

Well, sent the email requesting payment this week and have said I will cover this week but cannot do any further stints until I have been paid.

I said I shouldn’t have to worry about the inter department recharges, I work for the company, the company needs to pay me, how that happens doesn’t matter to me.

[J4CKO]

wiggy001 said:

J4CKO said:

Well, sent the email requesting payment this week and have said I will cover this week but cannot do any further stints until I have been paid.

I said I shouldn’t have to worry about the inter department recharges, I work for the company, the company needs to pay me, how that happens doesn’t matter to me.

That'll show em. Expect money plus compensation within nanoseconds...

Not expecting anything to be honest, not sure what else I am meant to do ?

[J4CKO]

langtounlad said:

Not sure how feasible it is in your organisation but surely there is a formal complaint procedure that you can instigate via HR (I know that HR may be viewed as complicit in this fiasco). I really think that someone in middle management is blocking or delaying your payment for their own (as yet unknown) agenda and they should be formally disciplined for their behaviour. I'm sure that senior level management would be appalled at the actions which will surely be against the published codes of behaviour.

I don't think has anything as complicated as an agenda, its just various people in a chain that struggle to do anything that is out of the ordinary.

Just had a proper rant at my line manager, he came to the party late as we changed managers just before Christmas, he is treating it seriously and I have conveyed how pissed off I am with it, rather than asking about progress.

I was feeling cagey as its between departments, didnt want to seem grasping but I would quite like the cash now and would also like to divest myself of the agro of trying to sort it/think about it, was meant to be a fairly lucrative sideline not an all consuming source of hassle.

Its a weird one as otherwise happy with my lot here, but this is really colouring my opinion, been doing patching and stuff out of hours but this doesn't exactly motivate you to go above and beyond, but dont want to get into that, like to do a good job and it will get sorted.

I am going to chase it up daily now, my boss is speaking to HR tomorrow morning, the contact doesn't work Mondays apparently.

[J4CKO]

langtounlad said:

When I mentioned agenda, I wasn't really meaning that they are specifically blocking payment to you. However I suspect that it may become apparent that paying you will have an adverse impact on some metric that they want to have looking as good as possible. So, conflicting interests on the same topic and yours is the one that is currently coming second / not getting attended to as the relevant individual hasn't come under pressure or scrutiny from above to 'fix' the matter.

They were paying two guys, then it went to one, now back to two so the cost remains the same, there was a mention of putting me on the lower rate but I said that wouldnt be happening as I agreed to it based on the rate quoted, and I would just take what I was owed and bow out so that went away.

The "aboves" have agreed it, somewhat grudgingly based on the comments so now its just aligning department and moving money.

I imagine they get paid by the ultimate customer, I suspect they get more than we get.

[J4CKO]

Not heard anything, though a colleague who is quite a bit higher up, and has been here forever/knows the place inside out is advising me, he has arranged for me to discuss it going forward with someone a bit higher up.

[J4CKO]

Payment has finally been put through the finance/payroll system, just waiting for my line manager to confirm whether it will come as a separate payment imminently or via the normal payroll as he didn't know when I queried it.

To be honest, not fussed either way as I have confirmation it is on its way, whether its today or end of Feb doesn't matter.

Subsequent payments will be monthly, based on me supplying my hours/claim before the payroll cut off date.

[J4CKO]

vaud said:

Flooble said:

I think in this case it is not malice but incompetence and Teflon shoulders that is prevalent in large firms. As others and I have said, someone needs to feel som pain before anything will happen. I said Sales, someone else said the project manager. As it’s an operational system I would imagine there is a client relationship manager who would have to explain to the customer why there was nobody answering the phone out of hours - find that person and tell them they need to book a meeting with the customer on Friday to explain the on call support has ended.

Yes and no. It will be account management / service delivery that have that face off.

But it is not J4CKOs job to do that - it's his line manager's role.

Withdraw service, don't go prodding/provoking. They will figure it out soon enough.

Didnt help we had a line manager change in the middle, the new chap is a lot keener on stuff like this and did everything he could to be fair, the previous guy I got on with rally well but to be fair this blew up during the changeover/Christmas.

[J4CKO]

wiggy001 said:

J4CKO said:

Not heard anything, though a colleague who is quite a bit higher up, and has been here forever/knows the place inside out is advising me, he has arranged for me to discuss it going forward with someone a bit higher up.

Are you serious?! You sound like you are trying to ask out a girl for the first time and have now asked your friend to ask her friend to ask her out for you.

Are you 14?

Did sound a bit like that to be fair

He is though a very good person to know, having been there over thirty years.

[J4CKO]

TheAngryDog said:

I will be glad for you when you finally have your pay. Until then I remain a skeptic

It will arrive, they arent in any way devious as far as I can see, its pennies in the scheme of things for them.

I think they realise that I cover my corner, I go above and beyond when I need to, plus doing stuff and getting paid for it is a fairly reasonable request, which has now, or so I am told has been actioned. I will spend my Thursday evening patching again, quite happily now.

You have to keep your staff happy, especially when its such a faff to replace them, this was my only issue in two years, it took too long to sort but it does seem to be coming to a conclusion.

I will be keeping a close eye on the future payments happening.

Now, need to focus on an even harder debt to collect, my wife owes me £389.43 she buys stuff from the joint account and also hasnt put in her meagre share of the bills yet.....

[J4CKO]

Semmelweiss said:

@J4ck0

When we worked together at Accidenture in Leeds, you were a lot more mercenary...

(If you don't recall who I am, my nickname "Rottweiler" was tippexed on the back of my chair. Ask "ChavvyDave").

Hmm, dont recall ever working at Accenture in Leeds

I am actually fairly Mercenary, self interested and grasping, just in a less aggressive way than some.

Never worked with a Chavvy Dave, there was "Disco Dave" at Greater Manchester Police and "Dave the Slave" at college, as he would do anything he was told, without question.

Not been paid it yet, it will be arriving as part of my salary on the normal date apparently, it will become visible in our payroll dashboard thing from tomorrow morning I am told. All fine with me, no need to go on a rampage with a Mini Digger or anything.

[J4CKO]

Semmelweiss said:

Must be the wrong Jacko then. There is another user here with the name Jacko, SQL DBA, Oop North .. Common as muck then !

Yeah it is Pistonheads, mainly IT monkeys on here !

[J4CKO]

wiggy001 said:

I assume this thread has died because the OP has been paid what he is owed, and has commitment that he will be paid on time for work he does in the future...


or is that just wishful thinking?

I thought it was sorted and getting paid via normal payroll towards the end of feb, but no, still dicking about. I was told it would show in the Payroll dashboard from Monday, It didn't so I asked and its "waiting for a signature".

I have sent them my next list of charges. I am covering this weekend for the other lad as I thought it was all sorted, You couldnt make it up.

So, just considering my course of action.

[J4CKO]

Taita said:

J4CKO said:

I thought it was sorted and getting paid via normal payroll towards the end of feb, but no, still dicking about. I was told it would show in the Payroll dashboard from Monday, It didn't so I asked and its "waiting for a signature".

I have sent them my next list of charges. I am covering this weekend for the other lad as I thought it was all sorted, You couldnt make it up.

So, just considering my course of action.

Supposedly...

thought it was on its way at that point.

[J4CKO]

Well, just emailed all involved and told them unless I get paid or I will not be covering from tomorrow morning.



All,

It’s now nearly five months since I started the call out rota and I have still not been paid.

I am due to cover from tomorrow morning for **** as he is unavailable this weekend, which I am happy to do, if that is I get confirmation that the money owing will be paid, and when I can expect it.

Otherwise I feel I cannot participate in the rota until I have this confirmation.

Regards

J4CKO



Had a response almost instantly from two folk so far.

[J4CKO]

R.Sole said:

J4CKO said:

Well, just emailed all involved and told them unless I get paid or I will not be covering from tomorrow morning.



All,

It’s now nearly five months since I started the call out rota and I have still not been paid.

I am due to cover from tomorrow morning for **** as he is unavailable this weekend, which I am happy to do, if that is I get confirmation that the money owing will be paid, and when I can expect it.

Otherwise I feel I cannot participate in the rota until I have this confirmation.

Regards

J4CKO



Had a response almost instantly from two folk so far.

So when you getting the money?

fk knows, third reply just arrived, more questions going back and forth.

Fourth email...

[J4CKO]

R.Sole said:

Good chance Jacko is going to get his P45 over this!

Why would that be ?

I have been patient, I am just asking for what's due to me ?

Exemplary employee me !

[J4CKO]

andburg said:

You are essentially aware that the overtime you are working is not authorised....a dangerous position

Its authorised, I have emails confirming that, just not been paid !

[J4CKO]

wiggy001 said:

J4CKO said:

R.Sole said:

J4CKO said:

Well, just emailed all involved and told them unless I get paid or I will not be covering from tomorrow morning.



All,

It’s now nearly five months since I started the call out rota and I have still not been paid.

I am due to cover from tomorrow morning for **** as he is unavailable this weekend, which I am happy to do, if that is I get confirmation that the money owing will be paid, and when I can expect it.

Otherwise I feel I cannot participate in the rota until I have this confirmation.

Regards

J4CKO



Had a response almost instantly from two folk so far.

So when you getting the money?

fk knows, third reply just arrived, more questions going back and forth.

Fourth email...

So a week ago when you said "Payment has finally been put through the finance/payroll system", who was lying?

My line manager put the payment though and thought that was it done, it didnt appear and he was told he needs a signature is that last I heard.

Thing is, a lot of the time we are busy and things just rumble on, then told something is happening, few more days pass.