Call out payments ?

[J4CKO]

R.Sole said:

J4CKO said:

R.Sole said:

Good chance Jacko is going to get his P45 over this!

Why would that be ?

I have been patient, I am just asking for what's due to me ?

Exemplary employee me !

Was just joking but there seems there is a few people involved and sometimes it’s just easier to get rid of the problem than find a cure!

Well, would cost them a fair few quid to recruit, get someone up to speed, already down one body in our team anyway.

Most of the issue with this is its different departments, I have no clear idea of which department, never mind which individual does what and no one person is responsible, my new line manager has been trying to be fair and he is pretty busy on various things.

[J4CKO]

Just got an automated notification of a "one time payment" from HR/Payroll, so looks like its been dealt with, and apparently there will be a letter available in the HR Portal within three days, then will be paid as part of the payroll at the end of Feb.

So, still no actual money in my account but have it officially that its been processed.

Is a "One Time Payment", so not going to rest until the process is sorted so I don't have to go through this agro every few weeks.

I now have the names of all involved so can badger them but think it will just be a case of submitting it now everyone knows what they need to do.


I am satisfied it will land in my account as part of the normal payroll on the 25th of the month so am happy with that.

[J4CKO]

langtounlad said:

Sorry J4CKO they are still taking the piss. As has been said, there are well established Finance procedures for authorising and making 'exceptional' payments in every company. Even now someone (or more than one) is delaying making the actual financial transfer for their personal convenience and you are not a priority and the injustice to you is not a consideration for them. Quite disconcerting really.

Probably, I am happy however it has been set up and will appear at the end of the month, can then start the request for the next one.

[J4CKO]

vaud said:

J4CKO said:

Probably, I am happy however it has been set up and will appear at the end of the month, can then start the request for the next one.

You shouldn't have to be "requesting" your payment for work. It's a fixed/predictable rota. Submit timesheet/days on call at start of month, paid at end of month. Which means you also need Feb's payments going to payroll now.

You are being walked all over. 5 MONTHS!

I very rarely say this on PH, but please "man up". You have been far, far more than reasonable and this can be solved in minutes by the right person in HR/payroll.

If you wanted to motivate your non-helpful line manager (good managers deliver for their team (bypass process, escalate, etc), not platitudes of "doing all that I can") then you could, in extremis, consider a grievance against them but that is a nuclear option.

It was mainly around lining the relevant people up across two departments and getting the relevant authorisations.

I dont get "Walked all over", I have other stuff to do and was fairly ambivalent about the cash for a while, not anticipating the amount of intervention required, a line manager change and Christmas got in the way. One way or another I knew I would get it and wasn't panicking for the cash, its a bit of icing on the cake. Key thing was to not kill that particular Golden Goose if I could avoid it.

My new line manager has been pretty helpful and was new ground for him as well, the previous guy to be fair, wasnt hassled by me that much about it as most of the time I was in the waiting for something to happen phase.

I think we have a repeatable process for subsequent months now, I will just do it as long as I can, and they keep paying me.

[J4CKO]

vaud said:

J4CKO said:

It was mainly around lining the relevant people up across two departments and getting the relevant authorisations.

I dont get "Walked all over", I have other stuff to do and was fairly ambivalent about the cash for a while, not anticipating the amount of intervention required, a line manager change and Christmas got in the way. One way or another I knew I would get it and wasn't panicking for the cash, its a bit of icing on the cake. Key thing was to not kill that particular Golden Goose if I could avoid it.

My new line manager has been pretty helpful and was new ground for him as well, the previous guy to be fair, wasnt hassled by me that much about it as most of the time I was in the waiting for something to happen phase.

I think we have a repeatable process for subsequent months now, I will just do it as long as I can, and they keep paying me.

• You have no evidence of a repeatable process? Other than delays?

• You are being walked over. The outcome is the measurement. You have not been paid. It is not "icing in the cake" - it is what you are legally owed for duties performed.

• "as most of the time I was in the waiting for something to happen phase." - you are being too nice, again - you are treating your employment as a favour, not a right to be paid - which you have.

Yeah, you are probably right.

[J4CKO]

TheAngryDog said:

Just fking madness.

I control the on call rota at my place. I have everything set out in a spread sheet and each month this gets checked at the start of next pay roll and gets paid.

If for any reason something gets messed up, I am horrified and do everything I can to sort it. My work then pay any missing money either the same day or next day (if the mistake has been spotted late in the day).

It's not hard to resolve.

I beg to differ, its been a pain in the arse

They have shown that it can be done, come the 29th of Feb, they get my next hours and then have ten days to get it sorted and into payroll.

Am going to ensure its done, am no longer going to be reticent about mithering people, now I have the names and what they need to do.

I told my boss I have spent ages trying to sort this out, it detracts from my normal duties. Things tend to take longer here than my last employer where stuff happened at breakneck pace, seemed normal at the time..

[J4CKO]

R.Sole said:

Please tell me that you are not waiting till the 29th to get money you are owed since June 2019?

26th, and it was since late Sept, I have had it all confirmed officially via the payroll system and thats all I wanted really, off to New York for a few days next week and when I get back it will be in my account.

I have already sent the projected months call out duties to keep it fresh in their memories, once back I will forward the actuals through and ensure that they get it sorted before the payroll deadline.

I want it paying monthly, they said every three months but not happy with that, they cocked it up so royally I want it as part of salary.

[J4CKO]

vaud said:

J4CKO said:

I have already sent the projected months call out duties to keep it fresh in their memories, once back I will forward the actuals through and ensure that they get it sorted before the payroll deadline.

I want it paying monthly, they said every three months but not happy with that, they cocked it up so royally I want it as part of salary.

You you might possibly settle for monthly in arrears (paid in the month after)... rather than in the monthly salary run based on rota (and any deviation balanced the next month)

It IS part of salary as you say.

Your employer is treating their legal duty to pay you as an optional extra.

They do pay spot on time for everything else, so its not a normal situation, its just this was a clusterfk due to the fact its out of the normal run of things, not a conscious decision, just it not fitting the norm. If this was endemic and I didnt like the job I would vote with my feet, as I see it, its an exception as believe it or not they are a pretty good employer otherwise.

I am quite happy for it to appear at the end of the month, my next stint ends on the 2nd March, I then have eight days to provide the final figure and get it authorised and included, rinse and repeat each month, quite happy to burn the time they pay me for faffing about but it would be more constructive if I didnt have to which is where I am hoping to get to.

Just need to not alert the missus to its presence, keep it nice and cosy in my savings account until such time as I have enough for a change of car, or more likely to bail the kids out.

[J4CKO]

wiggy001 said:

I wouldn't want someone in my team that had such a poor attitude to getting things done.

Well there is at least one thing I can be thankful for.....

[J4CKO]

My timesheet shows the call out money which will go in to my bank over night.

Same next month.

Have had requests for cash off two of my offspring already.....

[J4CKO]

Cash is in the bank, we got there eventually, will get the next claim in by the tenth for payment next pay day.

Appreciate all the advice, way more painful than it should have been.