Overtime, contracts, custom and practice

Overtime, contracts, custom and practice

Author
Discussion

100SRV

Original Poster:

2,136 posts

243 months

Thursday 11th November 2010
quotequote all
An employee makes 20 visits overseas on behalf of the company and on each occasion the overtime booked is not queried and the form is signed. This overtime includes time spend travelling to and from the foreign country. After the 21st visit the overtime booked for the travel is rejected as "we don't pay travelling time when overseas". There is nothing in the employee's contract or company handbook about this, it seems to be a section manager's decision.

Does "custom and practice" apply in that as it was acceptable for 20 instances it still should be so?
Does this constitute a change of contract?

Help and advice appreciated please.

sinizter

3,348 posts

187 months

Thursday 11th November 2010
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I'm not sure about the legal position. But the nice thing to do would be to pay this one and send out a memo informing everyone concerned about the change from now on.

Crafty_

13,301 posts

201 months

Thursday 11th November 2010
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Ask the HR department to clarify the situation without directly mentioning it.
If they side with the manager then raise this instance as an issue.


Countdown

40,022 posts

197 months

Thursday 11th November 2010
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I'm surprised that a person would claim overtime additional hours for travelling aboroad ? Surely he/she would get their normal day rate (plus various other allowances such as subsistence, per diem, "hardship" etc.


Merlot

4,121 posts

209 months

Thursday 11th November 2010
quotequote all
I wouldn't expect and certainly would not pay for travel time to be claimed as overtime, just the usual day rate (calculated from gross salary) plus travel expenses, sustenance etc.


Fatman2

1,464 posts

170 months

Thursday 11th November 2010
quotequote all
^^ wouldn't that depend on whether the travelling took place during or outside office hours?

I would certainly have got paid overtime if I travelled after 6:30pm (plus expenses).

OP. Personally I'd say stuff it and refuse to go any more. I don't understand the mentality of companies, who expect employees to spend their own time benefitting company business for no uplift.

Edited by Fatman2 on Thursday 11th November 22:48

100SRV

Original Poster:

2,136 posts

243 months

Thursday 11th November 2010
quotequote all
Fatman2 said:
^^ wouldn't that depend on whether the travelling took place during or outside office hours?

I would certainly have got paid overtime if I travelled after 6:30pm (plus expenses).

OP. Personally I'd say stuff it and refuse to go any more. I don't understand the mentality of companies, who expect employees to spend their own time benefitting company business for no uplift.

Edited by Fatman2 on Thursday 11th November 22:48
To clarify:
Situation is that I arrange my travel to ensure maximum working time at foreign site which means my return flight lands at midnight and I get home at 3am, I could have travelled the next day but that would be a whole day lost travelling.

On the travel day that would be start work at about half-past eight am, taxi to the airport at seven pm then fly...

So I put myself out to help my employer and on this occasion "foreign travel" does not count as overtime yet it was OK on the previous (more than ten) instances.

HR department have no policy on this at the moment.
What legislation is applicable and does the reimbursement of overtime on previous occasions set a precedent?
Do I have grounds for a grievance?

Edited by 100SRV on Thursday 11th November 22:58

Deva Link

26,934 posts

246 months

Thursday 11th November 2010
quotequote all
100SRV said:
This overtime includes time spend travelling to and from the foreign country.
Are these short, like single day, trips?

I'm just thinking that the logical extention of this for time away from home (whether abroad or in the UK) would be that you would be paid for every hour you weren't at home. That would be nice (Shell used to pay people like that) but it's surely not feasible?

Fatman2

1,464 posts

170 months

Thursday 11th November 2010
quotequote all
100SRV said:
Fatman2 said:
^^ wouldn't that depend on whether the travelling took place during or outside office hours?

I would certainly have got paid overtime if I travelled after 6:30pm (plus expenses).

OP. Personally I'd say stuff it and refuse to go any more. I don't understand the mentality of companies, who expect employees to spend their own time benefitting company business for no uplift.

Edited by Fatman2 on Thursday 11th November 22:48
To clarify:
Situation is that I arrange my travel to ensure maximum working time at foreign site which means my return flight lands at midnight and I get home at 3am, I could have travelled the next day but that would be a whole day lost travelling.

On the travel day that would be start work at about half-past eight am, taxi to the airport at seven pm then fly...

So I put myself out to help my employer and on this occasion "foreign travel" does not count as overtime yet it was OK on the previous (more than ten) instances.

HR department have no policy on this at the moment.
What legislation is applicable and does the reimbursement of overtime on previous occasions set a precedent?
Do I have grounds for a grievance?

Edited by 100SRV on Thursday 11th November 22:58
I'm really sorry but I have absolutely no HR qualification to be able to advise.

HR as usual seem to be dodging the responsibility to decide either way so, from my own experience, the only way is to lay it on the line to your manager. If it's been paid before then it clearly is acceptable and if HR has no policy then I would have thought it was then down to the managers' discretion. The only feasible conclusions in my mind are that your manager is either being crap or that he's failed to pass on a memo/notice or to keep you up to date with a change in policy (which I guess is not possible as there isn't one!).

Given you clearly appear to be a 'good egg' and have been working to maximise company productivity then I would ask for written clarification. I realise it's a pain to you but if they are not prepared to pay you for your trouble then do all of your travelling during office hours.

Sadly I've been through this kind of stuff before and it's frustrating. You try to give 100% but in return they throw it back in your face. Charming!

Best of luck with it all and I hope someone more qualified than me can chip in smile



Edited by Fatman2 on Thursday 11th November 23:36

dmitsi

3,583 posts

221 months

Friday 12th November 2010
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If I travel on a weekday, I'm paid from the moment the taxi picks me, airport waiting, flights and then until the end of my working day.
If I travel on a weekend I don't get paid for my travel.

edc

9,243 posts

252 months

Friday 12th November 2010
quotequote all
The company seems to have set its stall out. You need to think about how you will achieve your aim. The thing with custom and practice and impiled tersm i that you cannot necessarly point your finger to a specific item of law which explicity covers your scenario. As usual these things are often resolved by case law.

If push comes to shove then you may need to be prepared to lodge a tribunal claim. As you can imagine these nearly always destroy whatever relationship remains.

I would suggest you put in writing your complaint with your reasoning and rationale clearly detailed. You don't necessarily have to label it up under the grievance procedure but if you get nowhere then that would be your route.

As an aside there are companies that count travel time as working time and you get tim eoff in lieu or adjust your working hours to suit. Me, I live in the SE but if I need to be in Plymouth or Newcastle then I will choose either to travel the night before or use some of the working day.

Johnnytheboy

24,498 posts

187 months

Friday 12th November 2010
quotequote all
Law of unintended consequences sets in, you'll be very tempted to do your travelling in work time, thus lengthening your trips away.

100SRV

Original Poster:

2,136 posts

243 months

Friday 12th November 2010
quotequote all
Johnnytheboy said:
Law of unintended consequences sets in, you'll be very tempted to do your travelling in work time, thus lengthening your trips away.
I have made them aware of that consequence - it makes no odds to me as most of my travelling is now done - the project which required it is pretty well complete.

As the previous poster said they have set their stall out. Sadly the company has a history of taking advantage of willing employees but managers are then amazed when folks won't volunteer for projects or stop late to finish things. You reap what you sow...I know where I stand now and will behave accordingly in future - not obstructive just protect my interests.

Thank you for the advice!

Merlot

4,121 posts

209 months

Friday 12th November 2010
quotequote all
Fatman2 said:
^^ wouldn't that depend on whether the travelling took place during or outside office hours?

I would certainly have got paid overtime if I travelled after 6:30pm (plus expenses).
If I was salaried, I would not expect personally to claim travel outside of office hours. After all, most of us salaried staff wouldn't claim for the extra hour, two or three overtime put in regularly after work. I can see the argument though and guess it is down to individual policy.

Fatman2

1,464 posts

170 months

Friday 12th November 2010
quotequote all
Merlot said:
Fatman2 said:
^^ wouldn't that depend on whether the travelling took place during or outside office hours?

I would certainly have got paid overtime if I travelled after 6:30pm (plus expenses).
If I was salaried, I would not expect personally to claim travel outside of office hours. After all, most of us salaried staff wouldn't claim for the extra hour, two or three overtime put in regularly after work. I can see the argument though and guess it is down to individual policy.
I guess I was fortunate when I was salaried as my company paid OT. If I did not get paid OT then I definitely wouldn't travel in my own time unless I knew the company gave it back in some way i.e. through a day in lieu or something.

Sadly I get the feeling the OP's company has a manager that likes to take the mick and expects people to work for free. Not on in my book.

Merlot

4,121 posts

209 months

Saturday 13th November 2010
quotequote all
Fatman2 said:
Merlot said:
Fatman2 said:
^^ wouldn't that depend on whether the travelling took place during or outside office hours?

I would certainly have got paid overtime if I travelled after 6:30pm (plus expenses).
If I was salaried, I would not expect personally to claim travel outside of office hours. After all, most of us salaried staff wouldn't claim for the extra hour, two or three overtime put in regularly after work. I can see the argument though and guess it is down to individual policy.
I guess I was fortunate when I was salaried as my company paid OT. If I did not get paid OT then I definitely wouldn't travel in my own time unless I knew the company gave it back in some way i.e. through a day in lieu or something.

Sadly I get the feeling the OP's company has a manager that likes to take the mick and expects people to work for free. Not on in my book.
What about if you were at a meeting offsite, you usually finish work at 5pm and the meeting does finish at 5pm but you need to travel 50-100 miles back home taking 2.5 hours. Would you claim for the 2.5 hours ?


anonymous-user

55 months

Saturday 13th November 2010
quotequote all
O/T for travel, 'hardship allowance', TOIL, - all phrases that could be in Martian for all they matter to a recent employer. Economy everywhere, travel at the weekend, straight off plane into office, report $5bn/quarter profits and then wonder why turnover is over 20% in some areas..

sleep envy

62,260 posts

250 months

Saturday 13th November 2010
quotequote all
Fatman2 said:
I guess I was fortunate when I was salaried as my company paid OT. If I did not get paid OT then I definitely wouldn't travel in my own time unless I knew the company gave it back in some way i.e. through a day in lieu or something.

Sadly I get the feeling the OP's company has a manager that likes to take the mick and expects people to work for free. Not on in my book.
IME people who I've worked with that have taken that attitude are those who get given the stty projects and whose names are first on the redundancy list

the days of paid OT for salaried staff are long gone

Johnnytheboy

24,498 posts

187 months

Saturday 13th November 2010
quotequote all
sleep envy said:
the days of paid OT for salaried staff are long gone
Don't tell my head office - they pay my overtime.

Fatman2

1,464 posts

170 months

Sunday 14th November 2010
quotequote all
Merlot said:
Fatman2 said:
Merlot said:
Fatman2 said:
^^ wouldn't that depend on whether the travelling took place during or outside office hours?

I would certainly have got paid overtime if I travelled after 6:30pm (plus expenses).
If I was salaried, I would not expect personally to claim travel outside of office hours. After all, most of us salaried staff wouldn't claim for the extra hour, two or three overtime put in regularly after work. I can see the argument though and guess it is down to individual policy.
I guess I was fortunate when I was salaried as my company paid OT. If I did not get paid OT then I definitely wouldn't travel in my own time unless I knew the company gave it back in some way i.e. through a day in lieu or something.

Sadly I get the feeling the OP's company has a manager that likes to take the mick and expects people to work for free. Not on in my book.
What about if you were at a meeting offsite, you usually finish work at 5pm and the meeting does finish at 5pm but you need to travel 50-100 miles back home taking 2.5 hours. Would you claim for the 2.5 hours ?
Of course I would but that was only because OT was part of my contract.

I'm not trying to make out that I'm some kind of union worker as I will happily commit long hours to a company unpaid if I know the company I work for has some give/take. However, if I know the company I work for is happy to take the mick then I will ensure I get paid 100% (or I won't do it).

Edited by Fatman2 on Sunday 14th November 10:50