F90 M5 Competition

[Fulmentaljack3t]

HSimon said:

Chaps,
Ive been looking into a solution for an exhaust change, but because we have the OPF/PPF fitted, its not looking promising for a full swap. And by a full swap, im meaning just from the downpipes backwards, as im not really interested in doing the downpipes. I find the Comp exhaust to be quite frustrating, in that, sometimes, it can let out the most glorious crack/bang, that has me smiling like a Cheshire cat, but then i cant seem to replicate it, and im on and off the throttle up and down the road as though i have torettes ?, in my right foot. The only offering for us atm, is a rear silencer from the likes of Remus, Eisenmann, AC Schitzer etc, but we have to keep the damn OPFs in place. Im not hopeful for a solution of this in the near future. Anybody got any more info, or opinions .

Evolve Automotive took their F90 M5 to Supersprint in Italy and developed a full exhaust system for the car and it sounds awesome, might be worth contacting them. I'm not sure if the full exhaust is on the website, i can only see the downpipes so could be best to contact them directly and ask them? They have a Youtube channel headed by owner Imran and they have project videos on the F90 M5 that they have named Lycan and that is running the Supersprint exhaust. They also do remapping as well, unleashes auite a bit more power.

[HSimon]

Fulmentaljack3t said:

Evolve Automotive took their F90 M5 to Supersprint in Italy and developed a full exhaust system for the car and it sounds awesome, might be worth contacting them. I'm not sure if the full exhaust is on the website, i can only see the downpipes so could be best to contact them directly and ask them? They have a Youtube channel headed by owner Imran and they have project videos on the F90 M5 that they have named Lycan and that is running the Supersprint exhaust. They also do remapping as well, unleashes auite a bit more power.

Yes,
Their car doesnt have the OPFs, which is the problem im talking about. Ive spoken to Imran about it, and even he doesnt have the answers

[Jonny TVR]

I've just taken off my winter tyres on my F90 (20") and I won't be putting them back on next year as its just too warn for them in Devon and not planning to take it when I go skiing. If anyone is interested in them please PM me.

[JMBMWM5]

Fulmentaljack3t said:

I would think so too, just spoke to the dealership and their position is that the car had recently had an over the air update so as far as they are concerned it's up to date. It didn't instill me with a lot of confidence but i'm going in tomorrow to hand over the car for investigation into a problem with the car stalling so will bring it up again and try to get them to do a usb update. Got nothing but a sorry for the transit blocks being left in the suspension and me driving around in it for 1200miles.

That transit block feck up is outrageous, that happened to my F90 M52018, after 250 miles I found them in there and removed them, then got some comp from the dealership, you need to take it up with BMW UK, that's a real neglect , and they MUST upday your out of date Maps, I can't believe they are such aholes. You've paid a fortune for that car, name them and shame them, also when BMW contact you for feed back tell them and give a Zero rating.

[Fulmentaljack3t]

JMBMWM5 said:

hat transit block feck up is outrageous, that happened to my F90 M52018, after 250 miles I found them in there and removed them, then got some comp from the dealership, you need to take it up with BMW UK, that's a real neglect , and they MUST upday your out of date Maps, I can't believe they are such aholes. You've paid a fortune for that car, name them and shame them, also when BMW contact you for feed back tell them and give a Zero rating.

i thought it was pretty outrageous but i'm trying to be nice, polite and calm about it all. The Aftersales Manager played it down as not really an issue.He just said that it was PDI'd by a dealership on the Isle of Wight and dealer transfered to them. He basically said theres not much he can do as they didn't do the PDI so aren't responsbile, he also said he was speaking to the Sales Manager as to why checks aren't done on cars coming in this way. He said that all they did was "screw a set of numberplates on it".

Wasn't really sure exactly what I could do or say really nor how much of an issue it truly is. I told him that I was logging what had happned and that I had raised it with them and if the car is inolved in an RTA and they trace back to structural integrity of tyres or components having been compromised then I would be directing the insurers to them. Let alone the fact that just having them in compromised the handling of the car and made it potentially dangerous, i'd have thought he would make more of a fuss but he just wanted to make it a "non-issue" and I want to keep them on side to get the problem with the car stalling resolved.

Dealership I bought the car at was Cooper Croydon (owned by Inchcape) and apparently it had its PDI at Snows on the Isle of Wight.

[Andy M]

Fulmentaljack3t said:

...owned by Inchcape...

Say no more. Jokers.

[JMBMWM5]

Fulmentaljack3t said:

i thought it was pretty outrageous but i'm trying to be nice, polite and calm about it all. The Aftersales Manager played it down as not really an issue.He just said that it was PDI'd by a dealership on the Isle of Wight and dealer transfered to them. He basically said theres not much he can do as they didn't do the PDI so aren't responsbile, he also said he was speaking to the Sales Manager as to why checks aren't done on cars coming in this way. He said that all they did was "screw a set of numberplates on it".

Wasn't really sure exactly what I could do or say really nor how much of an issue it truly is. I told him that I was logging what had happned and that I had raised it with them and if the car is inolved in an RTA and they trace back to structural integrity of tyres or components having been compromised then I would be directing the insurers to them. Let alone the fact that just having them in compromised the handling of the car and made it potentially dangerous, i'd have thought he would make more of a fuss but he just wanted to make it a "non-issue" and I want to keep them on side to get the problem with the car stalling resolved.

Dealership I bought the car at was Cooper Croydon (owned by Inchcape) and apparently it had its PDI at Snows on the Isle of Wight.

They are at least responsible for helping you upgrade the way ou of date Maps, they have "passed the buck" on the Blocks which as you say make a dangerous car to drive, I noticed mine on the first long drive it was like it was on bricks, when I jacked the front up they were plain to see, and when confornting the dealer they said they had NO excuses as there is a large sticker on the windscreen when the cars come reminding them to remove!!, it may be worth contacting the supplying dealer and telling them you had a near miss and this was found, you never know a threat of bad publicity could land you something. best of luck.

[Fulmentaljack3t]

JMBMWM5 said:

hey are at least responsible for helping you upgrade the way ou of date Maps, they have "passed the buck" on the Blocks which as you say make a dangerous car to drive, I noticed mine on the first long drive it was like it was on bricks, when I jacked the front up they were plain to see, and when confornting the dealer they said they had NO excuses as there is a large sticker on the windscreen when the cars come reminding them to remove!!, it may be worth contacting the supplying dealer and telling them you had a near miss and this was found, you never know a threat of bad publicity could land you something. best of luck.

Yes they need to update the maps and i'm going to be insisting on it tomorrow when I go in as get the distinct feeling they don't want to.

I noticed the car was riding REALLY hard but everyone says they ride hard so I put it down to that and ignored the voice in my head that it was too hard. Showing some naivety on my part.
I know that i will end up in a game of pass the buck with the dealers if I do that. The Snows dealer that did the PDI will say they left the blocks in as the car was being transported miles to SE London (that would be a reasonable statement and logical course of action) and it is therefor Coopers fault for not taking them out upon delivery. I personally think it is Coopers fault, they should have checked and they didn't, at minimum it is both their faults. My belief is I will get passed back and forth and ultimately will get nothing other than hassle.

Coopers say all their cars are PDI'd off site in Southampton but I find it hard to believe that the cars don't arrive on transporters with transit blocks in them, it just makes no sense for them to be taken out prior to transport. So it feels that Cooper are just trying to fob me off and hope it goes away.

[Terminator X]

mhh said:

Fulmentaljack3t said:

I'm having this problem, 4 times in the last 3 days. Just stalls whilst stationary, which can be a real pain when you try and pull away to find you're in neutral and the engine is off!

I got my crankshaft sensor replaced last week and the problem is gone. Happy days! See your dealer - it’s a known problem and proven fix.

Start / stop turned off on mine a nanosecond after pressing the start button. Horrid tech imho.

TX.

Edited by Terminator X on Wednesday 17th April 18:08

[HoHoHo]

Sorry to hear about the maps and transport blocks sagas that have been/are going on.

I however have driven my car back from the dealer after its first service and all I’ll say is......

Feck me .......just like my old F10 M5 but faster and more sure footed with great traction even in mid-teens degrees C

First time up to flashing ‘change gears now’ and Christ it’s bloody relentless...... you hit 70mph really quickly

[Amizade]

Transport block saga sounds v annoying - did you take photos of them in place & can you see them without the car on a ramp ?

Will add this to my own collection inspection - is there anything else worth checking?

[JMBMWM5]

Amizade said:

Transport block saga sounds v annoying - did you take photos of them in place & can you see them without the car on a ramp ?

Will add this to my own collection inspection - is there anything else worth checking?

You have to jack up the front to see these.

[Jonny TVR]

Might take a look at mine this weekend but it does feel like it handles well

[Chamon_Lee]

Fulmentaljack3t said:

JMBMWM5 said:

hey are at least responsible for helping you upgrade the way ou of date Maps, they have "passed the buck" on the Blocks which as you say make a dangerous car to drive, I noticed mine on the first long drive it was like it was on bricks, when I jacked the front up they were plain to see, and when confornting the dealer they said they had NO excuses as there is a large sticker on the windscreen when the cars come reminding them to remove!!, it may be worth contacting the supplying dealer and telling them you had a near miss and this was found, you never know a threat of bad publicity could land you something. best of luck.

Yes they need to update the maps and i'm going to be insisting on it tomorrow when I go in as get the distinct feeling they don't want to.

I noticed the car was riding REALLY hard but everyone says they ride hard so I put it down to that and ignored the voice in my head that it was too hard. Showing some naivety on my part.
I know that i will end up in a game of pass the buck with the dealers if I do that. The Snows dealer that did the PDI will say they left the blocks in as the car was being transported miles to SE London (that would be a reasonable statement and logical course of action) and it is therefor Coopers fault for not taking them out upon delivery. I personally think it is Coopers fault, they should have checked and they didn't, at minimum it is both their faults. My belief is I will get passed back and forth and ultimately will get nothing other than hassle.

Coopers say all their cars are PDI'd off site in Southampton but I find it hard to believe that the cars don't arrive on transporters with transit blocks in them, it just makes no sense for them to be taken out prior to transport. So it feels that Cooper are just trying to fob me off and hope it goes away.

I have to say I agree its a fob off. It doesnt make sense that something is PDId somewhere else then transported to them to some extent. Even if they done part of the process or most of it somewhere else at the very least the sticker to remove transport blocks should have still been on the car.
You then come to think of the point that if they have always done it this way then surely this can't be the first time and if its never been done this way then why was someone not paying extra attention.

I think the problem here is not the fact that it happened, its the lack of "we are very sorry, it should not have happened at all and to give you peace of mind we will have give the car a once over and go back through the PDI check list to make sure all is ok"

As far as I am concerned its business 101.

[Wills2]

Fulmentaljack3t said:

Yes they need to update the maps and i'm going to be insisting on it tomorrow when I go in as get the distinct feeling they don't want to.

If the maps are that old then make sure they flash the car to the latest "istep" level that's the whole lot all the cars control systems, engine dampers etc...they release updates all the time and it's only right that "new" car regardless of when it was made has the latest software.

I had a similar issue when I bought a F10 M5 the car was brand new but had been made 12 months previously so the cars software was behind the latest.

[jm doc]

Andy M said:

Fulmentaljack3t said:

...owned by Inchcape...

Say no more. Jokers.

If their PDI is the same as their used car inspection it's no surprise at all. I had extensive dealings with senior Inchcape management as well as BMW UK about an F10 M5 that was almost new that I bought from them. I commented in another post on here about the state the car was in. They took the car back but that was it.

https://www.pistonheads.com/gassing/topic.asp?h=0&...

I posted twice on this page, near the bottom, if you're interested.

[Fulmentaljack3t]

An update (not much of one)

Took the car today into Coopers, guy at the Service reception had apparently never heard of customer service and I got the distinct impression he viewed having to speak to customers as an irritation. Just grunted at me to ask what i wanted and then grunted that the Aftersales Manager was at lunch. They clearly need some lessons in delivering a cusotmer journey and managing customer expectations.

They basically said they can't do anything other than apologise for the transit block issue, was a bit of a shrug of the shoulders and "we can't change it or make it right so what more do i want". I knew they'd play it down as a non-issue and thats exactly what they did (and maybe it is?), the Aftersales Manager was polite about it but ultimately conceeded no ground.

On the NAV they were non-commital on updating it to 2019-2, saying they had sent a request yesterday over the air for the car to update itself and it felt as thought they saw that as meeting their obligations. I was not impressed with the general attitude about it but the car is left with them and it's only fair I wait until I get it back and see if they have actually updated it or not before I go getting annoyed and criticising them.

On the plus side they've given me a 840d to drive while mine is to inspect the stalling problem. It's quite nice, has alot of mid range ooomph and it gets a lot of admiring looks. It has the "hello BMW" thing which is quite good, does anyone's M5 have that? I'm wondering if that is a software thing or is only compatible/released for particular models?

[JMBMWM5]

I would be very rude to this lot they have very little Customer relations skills, and don't appear to care one jot about customers.
I would strongly advise contacting BMW head office in the UK outlining this lack of customer care.

[Burwood]

JMBMWM5 said:

I would be very rude to this lot they have very little Customer relations skills, and don't appear to care one jot about customers.
I would strongly advise contacting BMW head office in the UK outlining this lack of customer care.

I’m glad I’m not the only one who, having tried the polite approach will resort to a tried and tested passive aggressive sweary position.
My wife hates it but she accepts that it’s the only language some vendors pay attention too.

In my experience if you try to be a gent/reasonable you get walked.

[jm doc]

JMBMWM5 said:

I would be very rude to this lot they have very little Customer relations skills, and don't appear to care one jot about customers.
I would strongly advise contacting BMW head office in the UK outlining this lack of customer care.

Unfortunately my experience with BMW head office, including an email exchange with the Chief Executive, is that they don't particularly care what damage this firm does to the BMW reputation (see previous posts).