Tudor BB GMT pepsi

Tudor BB GMT pepsi

Author
Discussion

smithyithy

7,251 posts

118 months

Sunday 24th February 2019
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Picked mine up yesterday from Ernest Jones Portsmouth, absolutely over the moon with it. The fit, finish, details.. it's just fantastic. My first Swiss watch, certainly not my last laugh

Couldn't be happier, haven't took it off yet laugh

Also really happy with my dealings with EJ Portsmouth, the ladies there have been great to deal with.



My wrist is around 6.75" - 7" (smaller when it's cold, honestly..). I think it fits perfectly. EJ removed 3 links from the bracelet and have the clasp on the centre pin, so it wears really well with the clasp centred.

I've already ordered an Erika's Originals MN strap in navy with red stripe, just to have on day to day really. I don't mind natural wear and year on a bracelet but mine (especially the clasps) do tend to get knocked at work so figured a strap will take that abuse a bit better (and cheaper).

Eddh

4,656 posts

192 months

Sunday 24th February 2019
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I have the same strap!


smithyithy

7,251 posts

118 months

Sunday 24th February 2019
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Looks awesome! I saw it on Instagram and just thought it matches it so well, better than the OEM fabric one I think!

How do you find the fit and finish of it, all good?

Dimebars

897 posts

94 months

Friday 8th March 2019
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Mine has arrived with my AD in Glasgow

Wait was only 2 months for me

Eddh

4,656 posts

192 months

Friday 8th March 2019
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Eddh said:
Mine is with Tudor at the moment, been four and a half weeks now and expecting it to take another two and a half before its back due it needing a part to sort the date jumping issue.

Starting to drag on a bit...
It's still with Tudor, apparently they're waiting for a part still!

It's been 7 weeks now, would have been quicker to have bought a new one!

Dimebars

897 posts

94 months

Saturday 9th March 2019
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Delighted is an understatement


OGR4M

847 posts

153 months

Saturday 9th March 2019
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Eddh said:
Eddh said:
Mine is with Tudor at the moment, been four and a half weeks now and expecting it to take another two and a half before its back due it needing a part to sort the date jumping issue.

Starting to drag on a bit...
It's still with Tudor, apparently they're waiting for a part still!

It's been 7 weeks now, would have been quicker to have bought a new one!
Tudor are still waiting on a part for a Tudor watch with an in-house movement?

My sub was gone for 7 weeks just for regulation, so I feel your pain! I presume you’ve been in touch with the relevant people to get an estimate/voiced your concerns?

At what point are they taking the proverbial and should compensate in some way for the annoyance?

Eddh

4,656 posts

192 months

Saturday 9th March 2019
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OGR4M said:
Eddh said:
Eddh said:
Mine is with Tudor at the moment, been four and a half weeks now and expecting it to take another two and a half before its back due it needing a part to sort the date jumping issue.

Starting to drag on a bit...
It's still with Tudor, apparently they're waiting for a part still!

It's been 7 weeks now, would have been quicker to have bought a new one!
Tudor are still waiting on a part for a Tudor watch with an in-house movement?

My sub was gone for 7 weeks just for regulation, so I feel your pain! I presume you’ve been in touch with the relevant people to get an estimate/voiced your concerns?

At what point are they taking the proverbial and should compensate in some way for the annoyance?
I looked quickly online but couldn't find a direct contact for the tudor repairs service, i've moaned to the AD twice who have contacted them but its not really their fault...

I don't know really, 2 months without a nearly £3k watch to fix something which is literally its second fucntion seems like it's taking the piss already!

rog007

5,759 posts

224 months

Sunday 10th March 2019
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Dimebars said:
Delighted is an understatement

They are very nice indeed. Tried one on last week at my AD, but just didn’t like it enough to buy.

anonymous-user

54 months

Sunday 10th March 2019
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The blue is very dark in these photos. Looks a great watch. Nice to see Tudor get the recognition they deserve.

Malt

7 posts

210 months

Sunday 10th March 2019
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Eddh said:
I looked quickly online but couldn't find a direct contact for the tudor repairs service, i've moaned to the AD twice who have contacted them but its not really their fault...

I don't know really, 2 months without a nearly £3k watch to fix something which is literally its second fucntion seems like it's taking the piss already!
Paul.Sharp@rolex.co.uk
Quick Service Team Leader

ROLEX UK - 19 St James’s Square
London
SW1Y 4JE

Tel: 020 7024 7300

He is the man who deals with the returns. Very helpful when I spoke to him.
They are not known for a speedy turn around but their is a reason for the delay...
Good luck.

Actus Reus

4,234 posts

155 months

Sunday 10th March 2019
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Tried one of these on earlier, confident I would prefer the Pelagos and am now considering buying both. Lovely, lovely things.

I’m being quoted a wait of between 2 and 6 months. Is that about right?

Baked_bean

1,908 posts

192 months

Sunday 10th March 2019
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I have now been offered one of these after being on the list...came sooner than expected and caught me off guard, what do people think of theirs now some of the hype has died down?

whoami

13,151 posts

240 months

Sunday 10th March 2019
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Baked_bean said:
I have now been offered one of these after being on the list...came sooner than expected and caught me off guard, what do people think of theirs now some of the hype has died down?
I've had mine for a few months now and still love it.

Eddh

4,656 posts

192 months

Sunday 10th March 2019
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Malt said:
Eddh said:
I looked quickly online but couldn't find a direct contact for the tudor repairs service, i've moaned to the AD twice who have contacted them but its not really their fault...

I don't know really, 2 months without a nearly £3k watch to fix something which is literally its second fucntion seems like it's taking the piss already!
Paul.Sharp@rolex.co.uk
Quick Service Team Leader

ROLEX UK - 19 St James’s Square
London
SW1Y 4JE

Tel: 020 7024 7300

He is the man who deals with the returns. Very helpful when I spoke to him.
They are not known for a speedy turn around but their is a reason for the delay...
Good luck.
Very useful, thanks a lot!

smithyithy

7,251 posts

118 months

Sunday 10th March 2019
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Baked_bean said:
I have now been offered one of these after being on the list...came sooner than expected and caught me off guard, what do people think of theirs now some of the hype has died down?
Worth the wait IMO. I too was caught off guard and had to act quite quickly to get my watch when it became available, but I can't fault it.

If you find that you don't like it after a while, I doubt you'll have any trouble moving it on

Baked_bean

1,908 posts

192 months

Sunday 10th March 2019
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smithyithy said:
Worth the wait IMO. I too was caught off guard and had to act quite quickly to get my watch when it became available, but I can't fault it.

If you find that you don't like it after a while, I doubt you'll have any trouble moving it on
Thanks, they are lovely...hopefully pick it up tomorrow.

Malt

7 posts

210 months

Monday 11th March 2019
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Eddh said:
Very useful, thanks a lot!
No bother, let us know how you get on.

Dimebars

897 posts

94 months

Monday 11th March 2019
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Actus Reus said:
Tried one of these on earlier, confident I would prefer the Pelagos and am now considering buying both. Lovely, lovely things.

I’m being quoted a wait of between 2 and 6 months. Is that about right?
I was originally quoted 2 YEARS by Goldsmiths

I bought mine elsewhere and was originally quoted 3-4 months. It arrived almost 2 months to the day of ordering

Eddh

4,656 posts

192 months

Wednesday 13th March 2019
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Malt said:
Eddh said:
Very useful, thanks a lot!
No bother, let us know how you get on.
Not well is the answer frown



Dear Sir,

Thank you for your e-mail. We appreciate that this must be a frustrating experience, particularly since the watch is such a recent purchase.

Initially, it was hoped that this repair would take 7-10 working days, as is the case for all Sales Guarantee repairs, for both the Rolex and Tudor brand. On this occasion however, there is a supply issue in Geneva that is preventing us from being able to obtain the necessary components that we require to return your watch to full working order.

Regrettably, at this stage, we are unable to provide you with an expected lead time as this is information that we simply do not have. Moving forwards, I can offer you a personal assurance that we will provide you with an update as soon as we have received any news from Geneva. I have added your details to the repair so that we can ensure that we keep in contact with you directly, as well as with Ernest Jones.

Please be assured that this matter holds the close attention of senior Tudor management, and on behalf of the Tudor brand, we would again like to offer our sincerest apologies for the delay.