Panerai trouble
Discussion
Have to say that looks like shock damage or somehow the pinion has moved off centre. Looks like the hour hand is more advanced between the 7 and 8 than it should be for 32 minutes past the hour. Do the hands align at midnight?
Not had a problem with Panerai but would I let Panerai group service it? Nope given the negative feedback from many sources.
Not had a problem with Panerai but would I let Panerai group service it? Nope given the negative feedback from many sources.
Armitage.Shanks said:
Have to say that looks like shock damage or somehow the pinion has moved off centre. Looks like the hour hand is more advanced between the 7 and 8 than it should be for 32 minutes past the hour. Do the hands align at midnight?
Not had a problem with Panerai but would I let Panerai group service it? Nope given the negative feedback from many sources.
I can’t remember where the hands are at midnight. Not had a problem with Panerai but would I let Panerai group service it? Nope given the negative feedback from many sources.
I’m putting final touches to an email I’m sending to WOS tomorrow.
Worst case scenario I’ll pick it up when I get back off holiday, have it repaired by someone reputable then. Either keep it give another go, I did like it. Or move it on for something else and just put it down to experience.
Long shot possibly and maybe not worth time and travel etc but the new Panerai boutique in Mayfair is supposed to have a resident watchmaker on the premises.
I queried this and they were emphatic the person was not a technician or strap fitter but a fully trained maker.
Be interesting what sort of reaction you got from a walk-in with it...
I queried this and they were emphatic the person was not a technician or strap fitter but a fully trained maker.
Be interesting what sort of reaction you got from a walk-in with it...
jules_s said:
Do you have an itemised breakdown for the repair?
Panerai do seem to like replacing the hands/face unless you distinctly tell them otherwise..
Well that’s another thing. The charge is £510 for a service with new hands that will be realigned during service, £75 for a polish.Panerai do seem to like replacing the hands/face unless you distinctly tell them otherwise..
CardShark said:
911wise said:
The watch is a lovely looking watch and it kept great time. I don’t believe the steel used to make the case to be as hard wearing or durable of that used by Rolex or omega.
You say that your Rolex is 15 years old, if so then I'm pretty sure that it'll be made of the same steel as your Panerai - 316L. Rolex changed to 904 steel at some point, though it depends on the model as to when.Regardless, there's no difference in material hardness between one steel and the other. Rolex tend to be smaller than Panerais so there's less chance of them being knocked on the wrist, the fact that it's showing less wear than your Panerai won't be down to the steel.
I hope you resolve the issue with the handset, I can understand why you're frustrated with the situation.
Edited by CardShark on Tuesday 21st August 17:50
A piece of cheap 316 of dubious provenance will be like trying to machine concrete and you'd get a similar finish too whilst 316 supplied by the likes of Schmolz & Bickenbach will cut sweetly with good tool life and an excellent finish.
A certificate of conformity for some materials only proves two things...
1, The company that produced the material owns a printer.
2, The company that produced the material knows how to use their printer.
Hi all
An update.
After further complaining Watches of Switzerland sent watch back to Panerai. A few weeks passed but last week I got the phone call stating that Panerai were standing firm due to marks on case.
Photo isn’t great but it gives an idea of what we are talking about.
Anyhow going on recommendations on here I have contacted Joe Macari and will be sending him watch to repair this week.
Rather than dwell on it I’ll take it as a lesson and move on.
Thanks for all the advise and opinions
Simon
An update.
After further complaining Watches of Switzerland sent watch back to Panerai. A few weeks passed but last week I got the phone call stating that Panerai were standing firm due to marks on case.
Photo isn’t great but it gives an idea of what we are talking about.
Anyhow going on recommendations on here I have contacted Joe Macari and will be sending him watch to repair this week.
Rather than dwell on it I’ll take it as a lesson and move on.
Thanks for all the advise and opinions
Simon
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