Breitling service + papers

Breitling service + papers

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Discussion

superlightr

Original Poster:

12,856 posts

264 months

Wednesday 14th November 2018
quotequote all
Had my Breitling Emergency 121.5 serviced recently at a UK authorised dealer £460 odd pounds but it came back with no paperwork.

Im sure in the past when it had been serviced it had a letter with a full description of what they did/replaced/test transmitter time etc.

I spoke to the shop and they said nothing was returned with it. They would chase this up.

A week later I get a Breitling business service card (like a normal business card) with just serial/date and next service. Again no letter detailing exactly what work was carried out.


Does this sound right?



Edited by superlightr on Wednesday 14th November 07:42


Edited by superlightr on Wednesday 14th November 07:46

rog007

5,761 posts

225 months

Wednesday 14th November 2018
quotequote all
When you get a Rolex serviced via an AD you get all sorts of stuff back to add to the watch’s provenance: outer Rolex branded postage box; green velvet travel pouch; plastic warranty card with date of service and 2 year guarantee; receipt; and itemised bill if stuff has been changed.

I’m surprised Breitling don’t do something similar.

Fas1975

1,779 posts

165 months

Wednesday 14th November 2018
quotequote all
superlightr said:
Had my Breitling Emergency 121.5 serviced recently at a UK authorised dealer £460 odd pounds but it came back with no paperwork.

Im sure in the past when it had been serviced it had a letter with a full description of what they did/replaced/test transmitter time etc.

I spoke to the shop and they said nothing was returned with it. They would chase this up.

A week later I get a Breitling business service card (like a normal business card) with just serial/date and next service. Again no letter detailing exactly what work was carried out.


Does this sound right?



Edited by superlightr on Wednesday 14th November 07:42


Edited by superlightr on Wednesday 14th November 07:46
You should get the business card and a receipt on Breitling letterhead paper. It won't have a full breakdown but it will say "full service / battery replacement - £460". I got mine done a couple of years ago before selling it on and I remember I got the service case, papers and the business card. That was from the Breitling store on Bond Street not long after it opened.

superlightr

Original Poster:

12,856 posts

264 months

Sunday 18th November 2018
quotequote all
Fas1975 said:
superlightr said:
Had my Breitling Emergency 121.5 serviced recently at a UK authorised dealer £460 odd pounds but it came back with no paperwork.

Im sure in the past when it had been serviced it had a letter with a full description of what they did/replaced/test transmitter time etc.

I spoke to the shop and they said nothing was returned with it. They would chase this up.

A week later I get a Breitling business service card (like a normal business card) with just serial/date and next service. Again no letter detailing exactly what work was carried out.


Does this sound right?



Edited by superlightr on Wednesday 14th November 07:42


Edited by superlightr on Wednesday 14th November 07:46
You should get the business card and a receipt on Breitling letterhead paper. It won't have a full breakdown but it will say "full service / battery replacement - £460". I got mine done a couple of years ago before selling it on and I remember I got the service case, papers and the business card. That was from the Breitling store on Bond Street not long after it opened.
thank you - emailed Breitling and they have forwarded onto me exactly what you have said. Thank you,

Im looking to sell it on one - where did you sell yours?

Jag_NE

2,995 posts

101 months

Sunday 18th November 2018
quotequote all
My breitling went back under warranty and it was a right chew getting the paperwork for the work done (they full serviced it as part of the process). 900 quid of work on the invoice in the end!