Rolex warranty cards
Discussion
CoolHands said:
Can’t believe you let them treat you like muppets. For those of you that are now being ‘allowed’ to get the cards back, why don’t you put them on the spot and question them about it?
For me, it didn’t really register as an issue. I understood why they were doing it and it didn’t affect me personally, as with or without a warranty card, my watches remained under warranty and I could still sell them if I chose to as not having the warranty card would have made no difference as purchasers would have known the ‘policy’ too. Where it could have affected me, is if I did ‘flip’ and the new owner went to collect the card. I didn’t flip any and to be honest, I’m sure I could have still gone in myself and collected the card and then passed it on to the new owner without the AD being any the wiser.It’s all stopped now, but it did give us something to chat about for a while around some of our favourite watches.
CoolHands said:
Can’t believe you let them treat you like muppets. For those of you that are now being ‘allowed’ to get the cards back, why don’t you put them on the spot and question them about it?
Why does it matter? As I put previously, it helps weed out hose interested only in flipping the watches that then fuels the frankly ridiculously priced grey market, so I’m more than happy to let them keep the cards if it supports myself and others actually being able to get the watches they want to keep / collect as opposed to make a quick bit of cash.Lord.Vader said:
CoolHands said:
Can’t believe you let them treat you like muppets. For those of you that are now being ‘allowed’ to get the cards back, why don’t you put them on the spot and question them about it?
Why does it matter? As I put previously, it helps weed out hose interested only in flipping the watches that then fuels the frankly ridiculously priced grey market, so I’m more than happy to let them keep the cards if it supports myself and others actually being able to get the watches they want to keep / collect as opposed to make a quick bit of cash.Making you take the labels off in the shop and wear it home? I quite like opening new products myself, in my own time, in my own home, not being treated like a child. I’ll never be in a position to buy a Rolex so it’s all academic, but I wouldn’t complete the deal if I had to do that.
C. Grimsley said:
I bought my watch this time last year, they kept the card which I collected last week, the sales guy told me a customer was unhappy with this issue and took it court and won, now they sell the watches and give the cards out.
Carl
I keep reading this but as yet have not seen any actual proof of this happening. Im not saying its not true but firstly Wos group or Aurum as it was then im sure would have gone over what they can and cannot do with a fine tooth comb? And im not a expert but when you buy said watch you agree to the terms and conditions?? ie if you dont like the terms dont buy it! But as i said im not an expert. I actually asked Brian Duffy about this and he never said anything to me about a court case. I think its all rumours, like when shop staff tell people that a model is going to be discontinued, the truth is no one knows not even the CEO of Wos until it happens! Carl
PistonGuy66 said:
I keep reading this but as yet have not seen any actual proof of this happening. Im not saying its not true but firstly Wos group or Aurum as it was then im sure would have gone over what they can and cannot do with a fine tooth comb? And im not a expert but when you buy said watch you agree to the terms and conditions?? ie if you dont like the terms dont buy it! But as i said im not an expert. I actually asked Brian Duffy about this and he never said anything to me about a court case. I think its all rumours, like when shop staff tell people that a model is going to be discontinued, the truth is no one knows not even the CEO of Wos until it happens!
More than likely, I queried the keeping of the card at the time but it was no issue to me, upon collection he told me they don’t keep them no more.Will more than likely never know the truth, they should do the same with Porsche gt cars 😂
Carl
I think when people are buying things from a shop and consumers are letting the shop dictating what you can do with it, after you buy it, then something’s gone a bit wrong somewhere.
Last new watch I bought (in 2018), a Rolex AD told me they wanted to keep the warranty card and I said I wasn’t comfortable with it, the salesman even said I was lucky he was selling the watch to me as I wasn’t local. I went to Mappin and Webb in blue water and bought it there instead and they didn’t keep the card, or ask if I was local or any other nonsense to see if I was worthy enough to buy a watch from them.
This stuff only happens because people go along with it. It’s just a shop selling a watch.
Last new watch I bought (in 2018), a Rolex AD told me they wanted to keep the warranty card and I said I wasn’t comfortable with it, the salesman even said I was lucky he was selling the watch to me as I wasn’t local. I went to Mappin and Webb in blue water and bought it there instead and they didn’t keep the card, or ask if I was local or any other nonsense to see if I was worthy enough to buy a watch from them.
This stuff only happens because people go along with it. It’s just a shop selling a watch.
C. Grimsley said:
PistonGuy66 said:
I keep reading this but as yet have not seen any actual proof of this happening. Im not saying its not true but firstly Wos group or Aurum as it was then im sure would have gone over what they can and cannot do with a fine tooth comb? And im not a expert but when you buy said watch you agree to the terms and conditions?? ie if you dont like the terms dont buy it! But as i said im not an expert. I actually asked Brian Duffy about this and he never said anything to me about a court case. I think its all rumours, like when shop staff tell people that a model is going to be discontinued, the truth is no one knows not even the CEO of Wos until it happens!
More than likely, I queried the keeping of the card at the time but it was no issue to me, upon collection he told me they don’t keep them no more.Will more than likely never know the truth, they should do the same with Porsche gt cars ??
Carl
El stovey said:
Lord.Vader said:
CoolHands said:
Can’t believe you let them treat you like muppets. For those of you that are now being ‘allowed’ to get the cards back, why don’t you put them on the spot and question them about it?
Why does it matter? As I put previously, it helps weed out hose interested only in flipping the watches that then fuels the frankly ridiculously priced grey market, so I’m more than happy to let them keep the cards if it supports myself and others actually being able to get the watches they want to keep / collect as opposed to make a quick bit of cash.Considering I got my black Daytona as a first ever purchase and M+W said it was because the other 3 or 4 people they’d called before me wouldn’t agree to them keeping the card then I’d suggest it does make it easier.
El stovey said:
Why do you think only an idiot would sell a Rolex without the card?
Speaking to a grey dealer last year ,he offered me £x for my watch with a balance of £500 when the warranty card was supplied to him.Holding back the warranty card has had no impact on supply to the grey market , anyone who thinks otherwise is delusional.
El stovey said:
Lord.Vader said:
No of course it doesn’t, but only an idiot would sell it without the cards instead of waiting 12 months.
Why do you think only an idiot would sell a Rolex without the card? Nothing from M+W Chester when I asked last week.
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