Omega servicing

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Discussion

ChevronB19

Original Poster:

5,780 posts

163 months

Sunday 12th March 2023
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NDA said:
apotek said:
I am a long way from convinced that servicing a still working watch for over £500 is worthwhile until the watch stops.
Totally agree.

It's pointless servicing a watch until it stops. A service and a repair are identical in terms of disassembly cleaning and reassembly - most broken/worn parts that need replacing are not actually that expensive when measured against the total cost.
Fair point - in my case it was due to it being broken and I’d been wearing it whilst using an angle grinder, plus doing mechanics whilst racing. It had also lost the crown caps (of that’s what they are called). So in my case, I consider it good value, but now that it is ‘for best’ it won’t be serviced again unless something goes badly wrong,

NDA

21,574 posts

225 months

Sunday 12th March 2023
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Just as a benchmark of interest - I get a Rolex daydate back from a service/repair from Rolex next week. It took almost exactly 4 weeks. Not bad.

Just over £800.. new glass, new rotor, full service.

hungry_hog

2,238 posts

188 months

Monday 13th March 2023
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yeah 590 for a service seems juicy. I have a 2017 Seamaster ceramic, I think it's only worth 2 - 2.2k trade in

Spending a third of that on a service, would be like spending 3 grand to service a Dacia!

judas

5,989 posts

259 months

Sunday 19th March 2023
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Managed to knock my Seamaster coaxial chronograph off the nightstand last night - no longer running censored

Just dropped it off at Goldsmiths for a service/repair - estimated turnaround is six months. Oof… grumpy

NumBMW

789 posts

129 months

Monday 20th March 2023
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I have an original planet ocean and dropped it into London for assessment for repair, as somehow I’d left the crown unscrewed then went in the sea.
Took 6 weeks to get a repair quote, and agreement and so far been waiting 14 weeks for the repair.
Hopefully soon.
Hopefully I get the rusty parts back in a bag, I’d be interested to see them!
Think it’s costing about £950 which includes a service

Viperzs

972 posts

167 months

Tuesday 21st March 2023
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Omega servicing... That's an interesting topic that I didn't think about; I've just bought a used 2019 Omega from an independent dealer but I didn't even think to ask when it last had a service, if at all. Have I slipped up or should it not matter too much?

Big Stevie

594 posts

16 months

Tuesday 21st March 2023
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Viperzs said:
Omega servicing... That's an interesting topic that I didn't think about; I've just bought a used 2019 Omega from an independent dealer but I didn't even think to ask when it last had a service, if at all. Have I slipped up or should it not matter too much?
I got my Omega Planet Ocean serviced at 10yrs old. It didn't really need it, but I wanted to return to the supplying jeweller to discuss getting on the waiting list for a particular watch, and decided to drop off my Omega whilst there. They wouldn't open their list for me, so that was a waste of time and ££ biggrin

S600BSB

4,627 posts

106 months

Monday 24th April 2023
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nikaiyo2 said:
Shiv_P said:
I have a Seamaster chrono... £825 according to the website!! WTF!
Honestly https://mighty-watch-repairs.ueniweb.com/ rigga the mighty on here serviced mine for less than a quarter of that price and turned it round in 3 eeeks
Just had my Seamaster serviced by Mighty and am hugely impressed - a really excellent job and great vfm.

NDA

21,574 posts

225 months

Monday 24th April 2023
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I've just taken a 1950's Seamaster into Omega for servicing.... they quoted a 52 week wait. Bit of a shock.

GilletteFan

672 posts

31 months

Tuesday 25th April 2023
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Wow, surprised that Omega service costs are so much now.

Richemont was notorious for lengthy service turn around times back in the day. I mean everything took a minimum of 6 months. I used to go out and buy another watch out of frustration and boredom. I think you get where I'm going here with these luxury companies and how they make their customers look like muppets. At the current service rates, the watches should be sentimental otherwise, junk them as service costs will be quite a large percentage of price paid for these older watches (anything before 2017 when Omegas were dirt cheap).

I recommend making prudent financial decisions around value before servicing your Omega watches AND perhaps picking up an Apple Watch. Easy to use and they work all the time. You can throw them out if they give you grief and have one on your wrist by the afternoon/ next day morning.

NDA

21,574 posts

225 months

Tuesday 25th April 2023
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Not everyone wants a Chinese phone on their wrist, they prefer and appreciate something else.

But good for you popping up on Rolex and Omega watch threads to promote Apple watches.

Mosdef

1,738 posts

227 months

Tuesday 25th April 2023
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NDA said:
Not everyone wants a Chinese phone on their wrist, they prefer and appreciate something else.

But good for you popping up on Rolex and Omega watch threads to promote Apple watches.
It’s strange how someone who keeps talking about avoiding people who like watches, keeps commenting on a watch forum.

S600BSB

4,627 posts

106 months

Tuesday 25th April 2023
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GilletteFan said:
Wow, surprised that Omega service costs are so much now.

Richemont was notorious for lengthy service turn around times back in the day. I mean everything took a minimum of 6 months. I used to go out and buy another watch out of frustration and boredom. I think you get where I'm going here with these luxury companies and how they make their customers look like muppets. At the current service rates, the watches should be sentimental otherwise, junk them as service costs will be quite a large percentage of price paid for these older watches (anything before 2017 when Omegas were dirt cheap).

I recommend making prudent financial decisions around value before servicing your Omega watches AND perhaps picking up an Apple Watch. Easy to use and they work all the time. You can throw them out if they give you grief and have one on your wrist by the afternoon/ next day morning.
No thanks.

toon10

6,184 posts

157 months

Tuesday 25th April 2023
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Viperzs said:
Omega servicing... That's an interesting topic that I didn't think about; I've just bought a used 2019 Omega from an independent dealer but I didn't even think to ask when it last had a service, if at all. Have I slipped up or should it not matter too much?
I'm not sure of your model or if the service times differ but I bought my Speedmaster professional new in 2019 and was told to service it after about 7 years. According to the internet, 5 to 8 years is normal for servicing. I have 2 bad scratches on the hesalite which polywatch has improved but not fixed so I'm half tempted to send mine off in a couple of years to get looked at and cleaned up/serviced.

WhiskyDisco

805 posts

74 months

Tuesday 25th April 2023
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I've used Hancocks in Birmingham for my Omega
http://www.royhancocks.co.uk/

Sensible pricing, and waiting time.

Speed 3

4,564 posts

119 months

Tuesday 25th April 2023
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I thought the turn time for my Speedmaster at STS in Hockley was a bit prolonged after getting my wife's Rolex done in about 6 weeks at their HQ, I didn't realise it was a current Omega-wide problem. It's promised for early June, they've had it about 6 weeks so far. It's a daily and kept stopping so something amiss inside but they didn't quote any additional parts over the service (£550).

I guess there's not many youngsters looking for a career in mechanical watch servicing these days so with retirements I expect it to get ever worse.

GilletteFan

672 posts

31 months

Wednesday 26th April 2023
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S600BSB said:
No thanks.
Swatch Group management partying hard thanks to strong customer base willing to fork out money on a "cherished" possession. Aren't humans funny? The more you try to bring them to the light, the deeper they want to stick their heads in the sand. Know this, one will be free from a little piece of metal and all the comes with and the other is a muppet paying for a little flimsy watch that they think people will admire. Deep down this is it. And let's not forget those that try to buy the trendiest watch that are almost always too big for their wrists. FWIW, stay in your size limits people. I will have to look for a bigger G-Shock next since my size mocks these little watches.

jj2908

100 posts

116 months

Wednesday 21st February
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Morning - just reigniting this thread. I have a 2004 Omega Seamaster that is slowing down and difficult to restart if allowed to unwind. Its had a reasonably tuff life and its time to show it some love.

My question is then any recommendations of reliable quality service in south wales?

Stephen Hughes Watches in Swansea are the approved centre and not more than 1 hour travel from here. As always I prefer the wisdom of the PH crowd before I put my cherished possessions in the hands of another

jj2908

100 posts

116 months

Wednesday 21st February
quotequote all
Morning - just reigniting this thread. I have a 2004 Omega Seamaster that is slowing down and difficult to restart if allowed to unwind. Its had a reasonably tuff life and its time to show it some love.

My question is then any recommendations of reliable quality service in south wales?

Stephen Hughes Watches in Swansea are the approved centre and not more than 1 hour travel from here. As always I prefer the wisdom of the PH crowd before I put my cherished possessions in the hands of another

Petrus1983

8,719 posts

162 months

Wednesday 21st February
quotequote all
jj2908 said:
Morning - just reigniting this thread. I have a 2004 Omega Seamaster that is slowing down and difficult to restart if allowed to unwind. Its had a reasonably tuff life and its time to show it some love.

My question is then any recommendations of reliable quality service in south wales?

Stephen Hughes Watches in Swansea are the approved centre and not more than 1 hour travel from here. As always I prefer the wisdom of the PH crowd before I put my cherished possessions in the hands of another
Morning. I have always sent mine away to Geneva via Omega in the Royal Exchange - which worked really well when I worked in London. However not only do I no longer work in London but do ironically now live in Swansea. I cracked the glass on mine following a fall and have wanted someone to look at it - I'll pop along to Stephen Hughes on the weekend and report back if it helps?

Edited by Petrus1983 on Wednesday 21st February 10:09