Just Eat

[Kateg28]

mw88 said:

<snip>

Turn that question around onto the restaurants? If they buy a bulk bag of chips for £3 that will do 50 portions, but they charge you £1 per portion - Is that fair?

I guess you don’t own a fish and chip shop.
I think you meant :
If they buy a bulk bag of chips for £11 (current approx price) that will do 30 portions, but they charge you £1.80 per portion -

And then pay 20% of that to HMRC, and then wages and oil, and electricity etc. Chips do indeed have one of the better profit margins in the shop but nowhere near your example even though you were just making up random figures.

[LukeBrown66]

I have no issue with the company doing what they do, but do they really need to charge 30%

The general public are easily lulled by advertising and marketing, that will be the end of the High Street in favour of online shopping and pretty soon the end of small eateries as they will either be killed by Covid and then savage profiteering companies like this who do very little for their percentage. And then they will (as you see here) try and justify their decisions with selfish "It's all about me isn't it Vodafone, you told me so" gibberish. With no thought for the end game.

And all because, we, sadly, are now a nation of lazy, selfish people (largely not solely) who prefer ease of everything regardless of the consequence to a tiny bit of effort.

I have never used Just eat or any food app I never eat takeaway other than chips now and then that I collect, I might be old fashioned but after hearing about this I felt I had to comment, it is to me scandalous. I am sure other companies are maybe not as bad, but this place, they really are con artists of the highest degree.

[anonymous-user]

Kateg28 said:

mw88 said:

<snip>

Turn that question around onto the restaurants? If they buy a bulk bag of chips for £3 that will do 50 portions, but they charge you £1 per portion - Is that fair?

I guess you don’t own a fish and chip shop.
I think you meant :
If they buy a bulk bag of chips for £11 (current approx price) that will do 30 portions, but they charge you £1.80 per portion -

And then pay 20% of that to HMRC, and then wages and oil, and electricity etc. Chips do indeed have one of the better profit margins in the shop but nowhere near your example even though you were just making up random figures.

Given that most are cash only, and a portion of cod and chips takeaway is usually as expensive as eating it at a pub/restaurant (tenner per person), you will forgive me not shedding any tears for the hard working, downtrodden tax dodgers chip shop owners.

[Kateg28]

OpulentBob said:

Kateg28 said:

mw88 said:

<snip>

Turn that question around onto the restaurants? If they buy a bulk bag of chips for £3 that will do 50 portions, but they charge you £1 per portion - Is that fair?

I guess you don’t own a fish and chip shop.
I think you meant :
If they buy a bulk bag of chips for £11 (current approx price) that will do 30 portions, but they charge you £1.80 per portion -

And then pay 20% of that to HMRC, and then wages and oil, and electricity etc. Chips do indeed have one of the better profit margins in the shop but nowhere near your example even though you were just making up random figures.

Given that most are cash only, and a portion of cod and chips takeaway is usually as expensive as eating it at a pub/restaurant (tenner per person), you will forgive me not shedding any tears for the hard working, downtrodden tax dodgers chip shop owners.

Cards account for around 80% of our sales and he does not dodge any tax. Everything is above board (hence why he can take advantage of the cut in VAT as he declares it all to start with).

So you can fk off

[okgo]

LukeBrown66 said:

I have no issue with the company doing what they do, but do they really need to charge 30%

The general public are easily lulled by advertising and marketing, that will be the end of the High Street in favour of online shopping and pretty soon the end of small eateries as they will either be killed by Covid and then savage profiteering companies like this who do very little for their percentage. And then they will (as you see here) try and justify their decisions with selfish "It's all about me isn't it Vodafone, you told me so" gibberish. With no thought for the end game.

And all because, we, sadly, are now a nation of lazy, selfish people (largely not solely) who prefer ease of everything regardless of the consequence to a tiny bit of effort.

I have never used Just eat or any food app I never eat takeaway other than chips now and then that I collect, I might be old fashioned but after hearing about this I felt I had to comment, it is to me scandalous. I am sure other companies are maybe not as bad, but this place, they really are con artists of the highest degree.

I’m sure they’ll be pleased to hear you have no issue with it.

It gets better, someone who doesn’t even buy takeaway food telling the world what they should and shouldn’t do.

The consequence is progress. That’s how things work, nobody is forced to list their food on JE and no customer is forced to use it.

[Silverage]

The Chinese takeaway in our village has never accepted card payments and has never been on JE. Before Covid came along I didn’t really think about the reasons for this, but they are fairly obvious. Up pops Covid and after lockdown one is dialled back they re-open with the usual screens, masks, sanitiser, only 2 customers in the place at any one time etc. etc., but they still expect everyone to be pushing notes and coins back and forth.

At this stage I realised they valued the “advantages” to them of all sales being in cash over everything else and I’ve not used them since.

[mw88]

Kateg28 said:

I guess you don’t own a fish and chip shop.
I think you meant :
If they buy a bulk bag of chips for £11 (current approx price) that will do 30 portions, but they charge you £1.80 per portion -

And then pay 20% of that to HMRC, and then wages and oil, and electricity etc. Chips do indeed have one of the better profit margins in the shop but nowhere near your example even though you were just making up random figures.

Nope, I was just making numbers up ( I work on online ordering and ordering apps for pubs/restaurants.. Can you tell )

But the point still stands to the question "What percentage would be fair?". At £11 a box and 30 portions - It costs 36p per portion, you charge £1.80 that's 5x the cost you buy for - I'm not saying there's anything wrong with that, just trying to make a point when people think 14% is unacceptable, and JE is this magic platform that doesn't cost anything to run.

Not including fuel/staff/business rates/VAT etc for the restaurant, which JE will still pay some of, plus the massive amount of servers and staff needed to run their platform and keep 30+ million customers data/card details secure.

Edited by mw88 on Monday 14th June 17:29

[Countdown]

OpulentBob said:

Given that most are cash only, and a portion of cod and chips takeaway is usually as expensive as eating it at a pub/restaurant (tenner per person), you will forgive me not shedding any tears for the hard working, downtrodden tax dodgers chip shop owners.

I am somewhat of an F&C aficionado

Lancashire prices - i think you'd struggle to pay more than £8 for a portion of genuine cod and chips (chinese places do River cobbler which is usually £5/portion). Restaurants such as Harry Ramsdens will charge approximately £13 for an equivalent meal. In any case (and understandably) Restaurants charge a premium.

[biggles330d]

I won't use any of these online food order companies on principle. They are profiting from our collective laziness. There's huge money to be made from convenience, but as others have said, who ultimately gets shafted... the poor sap providing the food (who will either seek to cut costs or more like find he's competing against dark kitchens) and us all for the inevitable overcharging to cover all these convenience costs. If I want take-out, I get off my ass, go to the village and pay the guy directly.

These home supermarket delivery companies who will deliver in 10-20 minutes that are cropping up in big cities are just the same. £4 product and £5 delivery charge and some people are mug enough to pay for the convenience. Madness.

[Trophy Husband]

okgo said:

Great if you know what you want, their menu and have payment card and are willing to have that conversation or cash. Meanwhile I have zero interest going onto someones website/asking them what their menu is, I do not want to be reading my card out down the phone, I don't want to phone anyone at all, and I don't have cash here more often than not.

Meanwhile at the click of a button (I've just looked) I have 219 places that will deliver me a burger of some sort, 140 that sell asian food, 85 that do a wrap, the list goes on, I can get stuff from a petrol station if I want. All with their menus online, pictures, reviews, prices, my payment is already in the app and so is my address. I could order a pizza from somewhere I've never even heard of in seconds, meanwhile you'd still be on the phone or trying to google to find their menu online.

Deliveroo has meant I've ordered from a huge amount of places I would never have even knew existed prior.

The simple fact is that it DOES offer something, hence they're as popular as they are. If a place doesn't like the charges they can decide not to, but funny isn't it how most places are on one of the apps, can't be that bad for business. And as I said, many of them jack up their prices anyway, which is fine, for all the reasons I mention above I do not care about paying a few quid extra to see everything in one place and not have to speak to someone.

Edited by okgo on Monday 14th June 12:37

They are forced to get on the bus even if they don't like the destination.
The reason is simple.
People are lazy and stupid and hooked into 'online'.
It is a protection racket in everything but name.

[okgo]

I think probably you’re not the ‘online’ target market tbh.

Just ordered fish and chips from a place that would be a half hour round trip probably. Must be because I’m lazy and stupid, though.

Edited by okgo on Monday 14th June 18:51

[RobbieTheTruth]

philv said:

So on you average 40 quid order, around 13 quid goes to just eat.

Rediculous.
For a stty app that is a pita compared to phoning.

It's a heavy fee, but it's obviously not a PITA and much, much more convenient than calling takewaway restaurants for most people.

Also, if something goes wrong, the app refunds you often without quibble.

Bit like Uber, the providers get squeezed in exchange for the customer getting a much more convenient service.

[Condi]

Some places are more expensive on Just Eat and then you pay a delivery fee as well.

Ring them direct and you get cheaper prices, and often free or cheaper delivery.

Local curry house is like that I think, £3 delivery if ordered via Uber Eats, or free delivery if you pick up the phone. Same guy comes out whichever way you do it.

[Cotty]

I think a few of you have to knock the lazyness thing on the head. Ok I realise that may be the situation for some people but not all.

I used to go to the supermarket for my weekly shop for many years. It got to the point that I didn't want any more damage happening to my 30 year old BMW. I have had most if not all the corners bumped and damaged, doors opened into it, trollies bumpted into it etc. Its not like I can just pop into a BMW dealer and buy a new bumper because some idiot cannot part or treats their car as white goods.

I switched to grocery delivery many years ago to stop the damaged to my car. If I wanted something from the supermarket on my way home from work I would get off the train a station before my own, buy some food and walk the two miles home, yep realy lazy. I regualy walk 7-8 miles on a weekend and will pick up food I need on the way back, yep really lazy.

I used to have a Chinese really close so popping in and buying a set meal was great. Then they closed and my nearest is two miles away, its not practical to walk two miles with my food and it still be warm/hot when I get home. Plus I like a drink on the odd weekend and don't drink and drive so picking it up is also not practical.

[RammyMP]

I was chatting to the owner of my local Indian take away, he was saying he had to go on Just Eat as all the others in the area had so he’d lose business. He said the commission was high but at least they paid him every Friday for the previous weeks orders. He asked me to always ring them to place an order.

I always order from the local pizza place through just eat as when I ring them they always write my address down wrong and the delivery is either late or doesn’t turn up at all. It costs me an extra £2.50 in fees and charges but at least I get my food.

[cavey76]

Jaysus the vitriol in here because someone has the audacity to come up with an idea, build it, execute it and market it!

Some of the posters focused on laziness and stupidity should maybe consider that different people value their time differently from them. My time is far to valuable to go to a supermarket when it can be built off a weekly shopping list with 20 mins to tweak once a week before a pleasant young man or lady rocks up at my door and the kids shout, Tesco/Sainsbury/ASDA man/woman. Thats progress!

The same, but to a lesser extent, can be said for carryouts. If the wife is out of a Friday I am not taking a 5 year old down to the village to collect a curry at 9:30. My time and convenience are more important and i am prepared to pay.

[cavey76]

okgo said:

LukeBrown66 said:

I have no issue with the company doing what they do, but do they really need to charge 30%

The general public are easily lulled by advertising and marketing, that will be the end of the High Street in favour of online shopping and pretty soon the end of small eateries as they will either be killed by Covid and then savage profiteering companies like this who do very little for their percentage. And then they will (as you see here) try and justify their decisions with selfish "It's all about me isn't it Vodafone, you told me so" gibberish. With no thought for the end game.

And all because, we, sadly, are now a nation of lazy, selfish people (largely not solely) who prefer ease of everything regardless of the consequence to a tiny bit of effort.

I have never used Just eat or any food app I never eat takeaway other than chips now and then that I collect, I might be old fashioned but after hearing about this I felt I had to comment, it is to me scandalous. I am sure other companies are maybe not as bad, but this place, they really are con artists of the highest degree.

I think you need to get with the 21st century. Are we "largely all lazy" or does JE(and others like Doordash, Uber Eats etc) actually provide a service that some people value.

[number2]

Ignore the comments about being lazy . School of hard knocks... University of life... had it hard... want it harder... haven't a clue...

[hyphen]

RammyMP said:

I was chatting to the owner of my local Indian take away, he was saying he had to go on Just Eat as all the others in the area had so he’d lose business. He said the commission was high but at least they paid him every Friday for the previous weeks orders. He asked me to always ring them to place an order.
...

Will he be throwing in free poppadoms or something to thank you for saving him money?

[LukeBrown66]

Lol

"My time is far too valuable to go to the supermarket"

I am literally speechless.