Skyq

Author
Discussion

Digitalize

2,850 posts

136 months

Monday 17th October 2016
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If you press exit the bar should disappear?

skahigh

2,023 posts

132 months

Monday 17th October 2016
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Digitalize said:
If you press exit the bar should disappear?
So simple! Thanks. smile

Digitalize

2,850 posts

136 months

Monday 17th October 2016
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skahigh said:
So simple! Thanks. smile
Just don't press it twice, as you'll go back to live, not a huge problem when watching recorded but annoying when you've paused a few mins back on live.

Blackfeather

148 posts

179 months

Tuesday 18th October 2016
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Is there a shortcut to what's on ie to get to the programs menu?

anonymous-user

55 months

Tuesday 18th October 2016
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LotusMartin said:
Jimboka said:
Ok thanks, so powerline requires cabling, not just 'switch it on' !
May as well have stuck with cabled Virgin, at least it worked without regular faffing about!
The in-built powerline has no cables, it sends the network traffic through the power cable via your mains wiring. Couldn't be any neater. yes, extension leads will affect it, but what have you got to lose in trying?
Sorry I didn't get this. I thought power line meant that some external adapters were needed, not much info out there ! Will give it a go

a4cabrio

906 posts

160 months

Friday 21st October 2016
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We've got a sky engineer coming today to try and sort the long running issues we've been having with our Q system, fingers crossed it gets sorted

a4cabrio

906 posts

160 months

Friday 21st October 2016
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Turns out our hub wasn't connected properly when we had Q installed, looks like they trained the engineers in a hurry

MissChief

7,114 posts

169 months

Friday 21st October 2016
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a4cabrio said:
Turns out our hub wasn't connected properly when we had Q installed, looks like they trained the engineers in a hurry
Strange because normally they do as much as possible to avoid a revisit. I take it the wifi mesh wasn't great?

a4cabrio

906 posts

160 months

Sunday 23rd October 2016
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[quote=MissChief]
Strange because normally they do as much as possible to avoid a revisit. I take it the wifi mesh wasn't great?[/q

I was at work when the engineer turned up so I'm probably not getting all the info but over the last couple of days since they've been we've had no issues so hopefully all sorted

anonymous-user

55 months

Tuesday 25th October 2016
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Surprise Surprise. Sky Q mini died again . 'Technical fault' message

anonymous-user

55 months

Tuesday 25th October 2016
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Surprise Surprise. Sky Q mini died again . 'Technical fault' message

anonymous-user

55 months

Tuesday 25th October 2016
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Called Sky - reset main box

anonymous-user

55 months

Tuesday 25th October 2016
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Up & down stairs a few times. Voila it's working again,
Don't do it guys, wait until us poor beta testers have worn ourselves out !!

356Speedster

2,293 posts

232 months

Tuesday 25th October 2016
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I've just placed my order... Sky have agreed to honor my existing discounts, so I'm "in"! The Sky guys at my local town centre were really good and spent plenty of time discusing everything and were very open about faults. They advised a software update went out recently which was supposed to resolve a lot of issues and they're currently testing another one at the moment.

That could all be bullst of course, but may as well take the plunge and find out!

MissChief

7,114 posts

169 months

Tuesday 25th October 2016
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Jimboka said:
Up & down stairs a few times. Voila it's working again,
Don't do it guys, wait until us poor beta testers have worn ourselves out !!
I must say mine has been faultless since the first big update. I believe there is another update in testing at the moment.

xjay1337

15,966 posts

119 months

Wednesday 26th October 2016
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Our Sky Fibre is being set up tomorrow (apparently).

Then Sky Q TV I think early November (3rd or 7th springs to mind!)

dirty boy

14,703 posts

210 months

Wednesday 26th October 2016
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Would Sky Q fix the fact that I'm having to turn my current router off and on at least twice a day to get re-connected ?

Digitalize

2,850 posts

136 months

Wednesday 26th October 2016
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Maybe, depends where the actual fault is. Unless it's the router probably not.

_dobbo_

14,385 posts

249 months

Wednesday 26th October 2016
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dirty boy said:
Would Sky Q fix the fact that I'm having to turn my current router off and on at least twice a day to get re-connected ?
We got a new router along with the skyQ box, so maybe.

However my new router is in my opinion, garbage, as the wireless is so flaky in my house now that I had to setup another wifi router to use.

Now that may be the cause of my various sky q problems, because before my wireless was at least stable if not very fast. Now it's either fast, or not working at all.


craig1912

3,316 posts

113 months

Wednesday 26th October 2016
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dirty boy said:
Would Sky Q fix the fact that I'm having to turn my current router off and on at least twice a day to get re-connected ?
Is it a sky router?