Discussion
Just to add some balance to this...
Ive had Sky Q for a while (first roleout), have the silver box and two mini-boxes. Installation was very through (was here all morning), and other than having to re-set boxes very periodically (4-5 times max) i've had no problems whatsoever. Much better than the old system, and changes the way we watch tv...
Ive had Sky Q for a while (first roleout), have the silver box and two mini-boxes. Installation was very through (was here all morning), and other than having to re-set boxes very periodically (4-5 times max) i've had no problems whatsoever. Much better than the old system, and changes the way we watch tv...
I reverted my mini to wifi and it behaved much better for almost 24 hours - less dropouts. Previously (Ethernet) I was getting a connection problem every 5 to 10 minutes. Unwatchable.
On wifi there was an occasional hiccup until this evening when it came up with a proximity error. Rebooted several times and got a mixture of errors. Watched successfully for maybe 20 minutes then it started dropping out again. Then technical fault. 4 power cycles of both boxes later and it's back.
Going to call them tomorrow and they can send an engineer. If they can't get the mini reliable then I will just cancel it. Shame really, when it works it is excellent, but I have spent close to 3 hours to watch a single 1 hour recording on my mini tonight.
On wifi there was an occasional hiccup until this evening when it came up with a proximity error. Rebooted several times and got a mixture of errors. Watched successfully for maybe 20 minutes then it started dropping out again. Then technical fault. 4 power cycles of both boxes later and it's back.
Going to call them tomorrow and they can send an engineer. If they can't get the mini reliable then I will just cancel it. Shame really, when it works it is excellent, but I have spent close to 3 hours to watch a single 1 hour recording on my mini tonight.
Edited by SBDJ on Wednesday 25th January 00:14
Timbo_S2 said:
Just to add some balance to this...
Ive had Sky Q for a while (first roleout), have the silver box and two mini-boxes. Installation was very through (was here all morning), and other than having to re-set boxes very periodically (4-5 times max) i've had no problems whatsoever. Much better than the old system, and changes the way we watch tv...
Same for me... installed day 3 of launch, and other than a reboot once a month or so, no problems Ive had Sky Q for a while (first roleout), have the silver box and two mini-boxes. Installation was very through (was here all morning), and other than having to re-set boxes very periodically (4-5 times max) i've had no problems whatsoever. Much better than the old system, and changes the way we watch tv...
Are other people's Silver boxes fairly loud, especially with the HDD searching? Just moved it from downstairs to where the 4k TV is and it's a smaller quieter room so it's audible from a good 10 feet away. The HDD spinning is fine it's in the same room as my office where I have a MBP and a fair few HDD's spinning, but I can hear the knocking even now. Granted it is recording/downloading.
Just wondering if it's something that has been improved in later boxes or if they're all like it.
Just wondering if it's something that has been improved in later boxes or if they're all like it.
xjay1337 said:
bristolracer said:
Be sure to ask them for a rebate for the loss of 12 Discovery channels from the 1st of February. 
Eh?!?!I have all the available packages, we'll lose discovery??
They're doing the same with Sky in Germany and recently did it with a Norwegian broadcaster too.
Thread here - http://www.pistonheads.com/gassing/topic.asp?h=0&a... about it.
bristolracer said:
Be sure to ask them for a rebate for the loss of 12 Discovery channels from the 1st of February.
If you can get through without it costing you an arm of a leg! and the chat on line? don't make me laugh 4 frigging hrs yesterday trying to get through on that. Gave up in the end. 
Big Al. said:
bristolracer said:
Be sure to ask them for a rebate for the loss of 12 Discovery channels from the 1st of February.
If you can get through without it costing you an arm of a leg! and the chat on line? don't make me laugh 4 frigging hrs yesterday trying to get through on that. Gave up in the end. Apparently there are a few teething problems with the Q system which causing concerned customers to contact them and give them some feedback
Big Al. said:
bristolracer said:
Be sure to ask them for a rebate for the loss of 12 Discovery channels from the 1st of February.
If you can get through without it costing you an arm of a leg! and the chat on line? don't make me laugh 4 frigging hrs yesterday trying to get through on that. Gave up in the end. Gassing Station | Home Cinema & Hi-Fi | Top of Page | What's New | My Stuff