Sky deals anyone?
Discussion
FiF said:
Aiui they're required to offer you same as new customers now.
Are you a Sky VIP? All the various installation and setup costs were reduced to zero using VIP vouchers in my post above. Some other discounts too, just had a friendly conversation with the Sky bod explained what did want, that not bothered about, and stuff wanted to get rid of on the back of the bill now being just too much to stomach. No threats to leave needed or used.
Was the conversation over the phone? I’ve not been able to speak to anyone at Sky for months as I’m not a ‘key worker’. I was contemplating getting a job stacking shelves so they’d answer the phone to me.Are you a Sky VIP? All the various installation and setup costs were reduced to zero using VIP vouchers in my post above. Some other discounts too, just had a friendly conversation with the Sky bod explained what did want, that not bothered about, and stuff wanted to get rid of on the back of the bill now being just too much to stomach. No threats to leave needed or used.
RammyMP said:
Was the conversation over the phone? I’ve not been able to speak to anyone at Sky for months as I’m not a ‘key worker’. I was contemplating getting a job stacking shelves so they’d answer the phone to me.
Yes it was over the phone, not a key worker either, and don't think I pressed the "I'm thinking of leaving option" either.Just dialled the number on the website, straight through, v little wait.
FiF said:
RammyMP said:
Was the conversation over the phone? I’ve not been able to speak to anyone at Sky for months as I’m not a ‘key worker’. I was contemplating getting a job stacking shelves so they’d answer the phone to me.
Yes it was over the phone, not a key worker either, and don't think I pressed the "I'm thinking of leaving option" either.Just dialled the number on the website, straight through, v little wait.
Every year I haggle with virgin, I try and play sky off with them but never actually jump ship, just extended my contract.
2 V6 boxes
Maxit tv inc sky sport, movies and kids in hd
Landline
Unlimited data sim
500gb fibre
2 boosters
£89 a month, best I can seem to get them down to unless I actually leave and await the post, that said they keep trying to charge me £152 for it....
Quite happy, the unlimited sim will save me £48 a month in a few weeks once my phone contract expires
2 V6 boxes
Maxit tv inc sky sport, movies and kids in hd
Landline
Unlimited data sim
500gb fibre
2 boosters
£89 a month, best I can seem to get them down to unless I actually leave and await the post, that said they keep trying to charge me £152 for it....
Quite happy, the unlimited sim will save me £48 a month in a few weeks once my phone contract expires
Just called Sky to request a new viewing card, and they offered me Sky Q, Multiroom, UHD, free boxes, free installation and Sky Signature, Cinema and F1 for £66 per month for 18 months.
Straight through to the call centre, no threatening to leave or any contract discussions, they offered it to me without any prompting
Seems Sky are on a fightback against the streaming services?
Straight through to the call centre, no threatening to leave or any contract discussions, they offered it to me without any prompting
Seems Sky are on a fightback against the streaming services?
Burrow01 said:
Just called Sky to request a new viewing card, and they offered me Sky Q, Multiroom, UHD, free boxes, free installation and Sky Signature, Cinema and F1 for £66 per month for 18 months.
Straight through to the call centre, no threatening to leave or any contract discussions, they offered it to me without any prompting
Seems Sky are on a fightback against the streaming services?
They’re all available or going to be if the rumours are correct, on Sky Q eventually anyway!Straight through to the call centre, no threatening to leave or any contract discussions, they offered it to me without any prompting
Seems Sky are on a fightback against the streaming services?
Had my new Sky Q box installed this morning 
5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
TheAngryDog said:
Had my new Sky Q box installed this morning
5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
Why can't you use your old box now? 5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
illmonkey said:
TheAngryDog said:
Had my new Sky Q box installed this morning
5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
Why can't you use your old box now? 5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
TheAngryDog said:
illmonkey said:
TheAngryDog said:
Had my new Sky Q box installed this morning
5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
Why can't you use your old box now? 5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
RammyMP said:
TheAngryDog said:
illmonkey said:
TheAngryDog said:
Had my new Sky Q box installed this morning
5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
Why can't you use your old box now? 5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
BigBen said:
RammyMP said:
TheAngryDog said:
illmonkey said:
TheAngryDog said:
Had my new Sky Q box installed this morning
5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
Why can't you use your old box now? 5 minutes later it is broken
OK, let's call Sky. Get through to Sky, oh, well, "we can't call the engineers anymore". OK, can you re-instate my old box to work until a date can be scheduled to come fix my new box? "No, we cannot do that". Right, OK then.
This is the issue and it seems to be a common one - https://community.sky.com/t5/Sky-Q/Sky-Q-box-freez...
So we basically have to wait for a date, which will be in 3 weeks time at least, before we have a working Sky system again. In the meantime as my house has no TV aerial it looks like we won't be watching much TV.
Why didn't I go with Virgin Media TV?
TheAngryDog said:
The engineer came back and brought a new box. Within an hour of him leaving the 2nd box has broken. Sky can now shove this up their arse.
How did you get in touch with the engineer for them to come back?Is it an identical fault? Unlikely to be 2 boxes with same issue so might be a compatibility issue with your TV, have you tried temporarily using a different TV. HDMI has some strange quirks sometimes
David-mthtml said:
How did you get in touch with the engineer for them to come back?
Is it an identical fault? Unlikely to be 2 boxes with same issue so might be a compatibility issue with your TV, have you tried temporarily using a different TV. HDMI has some strange quirks sometimes
Luckily one of his jobs got cancelled. Is it an identical fault? Unlikely to be 2 boxes with same issue so might be a compatibility issue with your TV, have you tried temporarily using a different TV. HDMI has some strange quirks sometimes
We have a theory on why this second box failed which we are testing currently. It could be getting upset with the WiFi.
If you can, try connecting your SkyQ box with an ethernet cable and turning off wifi - that would help prove whether the wifi is an issue - you can't beat a cable.
Last month I went back to Sky when they offered me SkyQ box plus a multiroom box, UHD, all channels (inc Sport) apart from Movies and the UHD Netflix package for £43. I was paying £13 for Netflix so I couldn't say no. 18 month deal.
Last month I went back to Sky when they offered me SkyQ box plus a multiroom box, UHD, all channels (inc Sport) apart from Movies and the UHD Netflix package for £43. I was paying £13 for Netflix so I couldn't say no. 18 month deal.
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