Denon 3801 problems?

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satans worm

Original Poster:

2,387 posts

218 months

Tuesday 6th October 2009
quotequote all
As per a previous post, I was about to bin my Denon 3801 amp as i thought it had died (black and white output on component lead, rear right speaker not working, sub not working.)
Was looking at buying a Okney amp to replace when i thought I should at least take a look at the problem to see if they were just conincedental and not an amp issue.
The rear right speaker easily resolved, one wire hanging lose!
But cannot understand why only black and white from a component lead? I tried hooking it up diect to the dvd player with the same result, so not the amps fault, I cannot check the leads at the TV end as I cant lift the 46inch panny off the wall by myself to look at it. The lead itself is around 8meters in length and plastered into the wall, a faily good make, QED.

Finaly the sub (kef PSW 2000), using the amp for a signal test, cannot get the sub to work, it seems to detect a signal as the led turns from red to green, however it wont make any noise.

So, looks like the amp may be ok (almost disapointed as looked foward to getting a new amp!)
but something wrong with the sub and component lead?

Yout thoughts?


OldSkoolRS

6,759 posts

180 months

Tuesday 6th October 2009
quotequote all
Hello again (from your other thread biggrin). If you are only getting Black and white through the component lead, perhaps there is a setting problem on your player...worth a check anyway. I think if you only plug two out of the three leads in when using component then you'll get a picture, but it will be a weird colour, like pink/green for example. I'm also assuming that this lead has worked correctly at some point?

RE the sub: A quick and easy check (with a spare cable) is to use the centre speaker PRE OUT (NOT THE SPEAKER TERMINAL!!!) socket on the Denon. There is always a signal coming out on the centre (well 99% of the time) so no issues regarding whether the amp's subwoofer setting is correct. If you get a noise from the sub, then that proves the cable and the sub. You could then try your original cable connected to the centre PRE OUT. I have to warn you that there have been some 'issues' with KEF subs of that era (I had the smaller '1000 model years ago and had to bypass the auto switch on relay to get it to work). Either way you should be able to get it down to the sub or the Denon at fault (I'll guess it's not the Denon, so bad luck on the upgrade front biggrin).

Hope that helps.

koenig999

1,667 posts

233 months

Tuesday 6th October 2009
quotequote all
The KEF sub is known for blowing up or making a continous hum

Mine has gone twice.

Koenig

satans worm

Original Poster:

2,387 posts

218 months

Wednesday 7th October 2009
quotequote all
OldSkoolRS said:
Hello again (from your other thread biggrin). If you are only getting Black and white through the component lead, perhaps there is a setting problem on your player...worth a check anyway. I think if you only plug two out of the three leads in when using component then you'll get a picture, but it will be a weird colour, like pink/green for example. I'm also assuming that this lead has worked correctly at some point?

RE the sub: A quick and easy check (with a spare cable) is to use the centre speaker PRE OUT (NOT THE SPEAKER TERMINAL!!!) socket on the Denon. There is always a signal coming out on the centre (well 99% of the time) so no issues regarding whether the amp's subwoofer setting is correct. If you get a noise from the sub, then that proves the cable and the sub. You could then try your original cable connected to the centre PRE OUT. I have to warn you that there have been some 'issues' with KEF subs of that era (I had the smaller '1000 model years ago and had to bypass the auto switch on relay to get it to work). Either way you should be able to get it down to the sub or the Denon at fault (I'll guess it's not the Denon, so bad luck on the upgrade front biggrin).

Hope that helps.
Thanks for the reply, the component lead is new and never used before, I bought it for the new house build, I will get the wife to give me a hand with the TV tonight and try a different component lead to see if I can prove that one.

I will also have a play with the sub again with your check, I too now think its the sub thats at fault but need to prove it before buying another one. Talking of which, if it is broken, should I just replace like for like? Or is their a better value sub other than Kef that would match the eggs capabilities? I have noticed on ebay a few complete kef egg systems for sale, might be better off getting one of those?

If it makes any difference, the room is around 6m sq and is vaulted, it is also open plan to the dinning room which in turn is open plan to the kitchen, so quite alot of space to fill (not that im bothered about filling the dinner or kitchen with sound), if it makes any difference?

freecar

4,249 posts

188 months

Wednesday 7th October 2009
quotequote all
My sub recently did the same. I removed the speaker and connected a 1.5v battery across the terminals. The speaker didn't move indicating that the voice coil was inoperable.

I purchased a 12"sub speaker from a car sudio place and installed that! It works better than before with more drop and more volume (I think the amp is happier driving this one that the original)

DavidY

4,459 posts

285 months

Wednesday 7th October 2009
quotequote all
Black and white from the component lead sounds more like a configuration issue, since the cable is Red, Blue, Green/Sync, it's actually quite hard to get Black And White out, Green and White yes, but not black and white!

davidy

OldSkoolRS

6,759 posts

180 months

Wednesday 7th October 2009
quotequote all
If you have to go the route of replacing the sub, then I can recommend BK Electronics, based in Southend. You can only buy over the phone/internet as they have no shops, but I've got the smaller XLS200 which completely blew my old KEF away and still does sterling service in my conservatory with a set of smaller M&K speakers (similar in size to your eggs. I upgraded the main system sub for the Monolith, but that's probably overkill (and a bit big for some, though it does seem like a table once you put a lamp on it biggrin).

http://www.bkelec.com/HiFi/Sub_Woofers.htm

satans worm

Original Poster:

2,387 posts

218 months

Wednesday 7th October 2009
quotequote all
OK, Got the component lead working, it was the output menu on the DVD player being the culprit.
So only issue left is the sub, which i have just purchased the BK Gemini 2, hope it is powerful enough, the XLS 200 is more powerful, but another GBP100 so ive opted for the lesser 150watt version, is this going to be too small? (as mentioned, home cinema is its main purpose)

OldSkoolRS

6,759 posts

180 months

Wednesday 7th October 2009
quotequote all
That's still way less than a new amp would have cost you; splash on the XLS200. evil This is coming from someone with the Monolith, so maybe I'm biased. biggrin If you have neighbours they might not appreciate the XLS200 though, lucky I'm detached (my house is too biggrin).

satans worm

Original Poster:

2,387 posts

218 months

Thursday 8th October 2009
quotequote all
OldSkoolRS said:
That's still way less than a new amp would have cost you; splash on the XLS200. evil This is coming from someone with the Monolith, so maybe I'm biased. biggrin If you have neighbours they might not appreciate the XLS200 though, lucky I'm detached (my house is too biggrin).
Your a bad influence, im now considering upgrading the order.....

DavidY

4,459 posts

285 months

Thursday 8th October 2009
quotequote all
Pleased you got the configuration sorted on the component lead

OldSkoolRS

6,759 posts

180 months

Thursday 8th October 2009
quotequote all
satans worm said:
OldSkoolRS said:
That's still way less than a new amp would have cost you; splash on the XLS200. evil This is coming from someone with the Monolith, so maybe I'm biased. biggrin If you have neighbours they might not appreciate the XLS200 though, lucky I'm detached (my house is too biggrin).
Your a bad influence, im now considering upgrading the order.....
Sorry, at least I didn't twist your arm to get an XLS400 or a Monolith. biggrin I seem to have this reputation for getting people to upgrade their orders....I got a few people buying JVC HD350 projectors after I said how much better mine was after my previous Panasonic AE3000. Maybe I should be on a kickback deal with BK and JVC? biggrin

I'm not by the way.....

Miniholic

123 posts

239 months

Tuesday 13th October 2009
quotequote all
OldSkoolRS said:
I got a few people buying JVC HD350 projectors after I said how much better mine was after my previous Panasonic AE3000.
Are you being a bad influence again? evil

Al's HD350 arrives next week. hehe

OldSkoolRS

6,759 posts

180 months

Tuesday 13th October 2009
quotequote all
Miniholic said:
Are you being a bad influence again? evil

Al's HD350 arrives next week. hehe
Yeah I saw Al's HD350 questions over on HCC, I should be on a retainer. biggrin