John Lewis and an honest salesman

[paddyhasneeds]

Afternoon off, popped to John Lewis to look at a few things and found myself looking at LCD and Plasma TVs as whilst I think the picture is great I'm continuously made to feel poor for only having a 28" CRT set.

Asked the chap if I could borrow a pen to jot down a few model numbers and got chatting to him and he basically advised me to keep what I'd got.

Said himself that unless you have a lot of HD stuff and especially if you watch Sky and a lot of non HD stuff that in his opinion other than the space saving you're worse off with an LCD or Plasma set.

He also put a few sets on to the store aerial to show me the differences in quality, and IMO plasma came out much better, however he then went on to point out that Plasma's tend to start at 40" or so and you really do want to be sat at least 12-14 feet away, which I wouldn't be.

I was shocked, I thought they were supposed to be trying to sell me stuff

[fleetelise]

My 32" LCD gives a better picture on "normal" TV than my old 28" CRT.

This is using Virgin V+ as the source for the pictures.

[beanbag]

The question is, will you go back to John Lewis again?

If yes, you just answered your own question.

Good customer service is ALWAYS rewarded with better long term sales. Plus you will no doubt recommend JL to the rest of your friends and family, etc, etc....

Much better than a short term grab it quick sale....

[Rags]

Having a CRT makes you look like you are behind the times. Hth

Edited by Rags on Wednesday 11th November 17:31

[Rags]

Double post

Edited by Rags on Wednesday 11th November 17:38

[Fort Jefferson]

Rags said:

CRTs make you look poor.

Only in very shallow peoples eyes.

[HereBeMonsters]

Rags said:

Having a CRT makes you look like you are behind the times. Hth

Edited by Rags on Wednesday 11th November 17:31

Despite the picture being better?

[Getragdogleg]

I have a CRT and i like the fact I can put the remote controls on the top of it, if it goes bang and we ever replace it with a thin thing I will lose a useful shelf.

[SystemParanoia]

I have a "32 CRT and I'm perfectly happy not having HD... besides, Its a 2 man job to lift it and I'm lazy lol

[Rags]

I just prefer the aesthetics of a plasma or LCD!

[Steamer]

HereBeMonsters said:

Rags said:

Having a CRT makes you look like you are behind the times. Hth

Edited by Rags on Wednesday 11th November 17:31

Despite the picture being better?

I agree there - still use a CRT for graphic work.

I have a nice LCD at home, but the picture isnt great.

[Ganglandboss]

Rags said:

I just prefer the aesthetics of a plasma or LCD!

How are you supposed to sit an aerial on top of a plasma telly?

[Trevelyan]

I have an old 21" CRT I was given when I bought my house 2 years ago, with the old 4:3 ratio (not widescreen). Does it work? Yes. Is the picture ok? Yes. Do I plan to put a perfectly good TV in the skip just to replace it with a nice looking widescreen LCD or Plasma? Nope. When it goes bang it'll get replaced, until then I'll spend my money on something more important.

[H_Kan]

CRT picture quality is good, but HD makes a world of difference.

We have a 100hz 32" crt at home which is ok. But playing Halo or COD etc round my mates house (who has a 50" hd plasma) is mindblowing. Also, the larger screen is better for multiplayer gaming.

[Big Rod]

We have three CRT TVs. One 32" that I bought brand new five years ago, one 28" with Dolby surround sound that I bought for £20 about 18 months ago and one 28" one that I got off my mate when I bumped into him on the way to the tip with it!

I guess I will upgrade to a flat thing at some point, but as none of us in the household are particularly gogglebox motivated it'll be for the space saving rather than technological or snobbery reasons.

[Mutley]

Trevelyan said:

I have an old 21" CRT I was given when I bought my house 2 years ago, with the old 4:3 ratio (not widescreen). Does it work? Yes. Is the picture ok? Yes. Do I plan to put a perfectly good TV in the skip just to replace it with a nice looking widescreen LCD or Plasma? Nope. When it goes bang it'll get replaced, until then I'll spend my money on something more important.

+1 My Sony CRT is nearly 20 years old, and to date i've not had a problem. Yes i'd like a flat screen, but when/until it goes pop, i'll replace it, but why spend when you don't have to?

[Big_Dog]

Always seems like a treat when you encounter a salesperson who does the job properly. I find JL to be an example to many of the cant be arsed muppets you meet in other shops.
Should be the norm, though its probably down to how much they get paid.

[AngryApples]

Has anyone got any lice shampoo?

I didnt realise there were poor people on here

[grumbledoak]

AngryApples said:

I didnt realise there were poor people on here

Er, he was in John Lewis, not TK Maxxx!

The old adage is very apt- "Quality, Value, Service - pick two." I doubt I'm the only one here old enough to have changed my mind on which one to drop.

[Strangely Brown]

I have a 10+ year old 32" CRT and, apart from some demo HD stuff, I have yet to see a picture on any LCD or Plasma that is enough better, if at all, that it makes me want to change. If and when the majority of broadcast TV is transmitted in HD, then it might become worthwhile. At is stands, since I have no intention of paying extra for HD channels and have no intention of replacing my entire DVD library with Blu-Ray, I really don't see what there is to gain.