So we've just cancelled sky TV.....

So we've just cancelled sky TV.....

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Discussion

Bluedot

3,590 posts

107 months

Wednesday 9th November 2016
quotequote all
Digitalize said:
I'm surprised you're paying that much, I guess it's a couple Multiroom subscriptions or Fibre Pro? I thought we were paying pretty much everything they offer with Sky Q Silver full package and fibre at £133 a month.
Sky Go Extra - including discounts FREE
Sky Multiscreen £12.00
Sky Multiscreen £12.00
Variety with Sports & Cinema HD £80.00
Sky Fibre Unlimited £20.00
Sky Talk Line Rental £17.40
Sky Talk Anytime Extra £8.00

Total £149.40

At least I get Sky go free scratchchin
The two extra boxes do come in at £24 though yeah.

Mutley

3,178 posts

259 months

Wednesday 9th November 2016
quotequote all
rog007 said:
silverthorn2151 said:
£54 a month! I dream of my sky payments being that low.
Not just me then!
BT Infinity with phone and TV, £55 per month. Add Netflix or NowTV and I cannot complain

Digitalize

2,850 posts

135 months

Wednesday 9th November 2016
quotequote all
Bluedot said:
Sky Go Extra - including discounts FREE
Sky Multiscreen £12.00
Sky Multiscreen £12.00
Variety with Sports & Cinema HD £80.00
Sky Fibre Unlimited £20.00
Sky Talk Line Rental £17.40
Sky Talk Anytime Extra £8.00

Total £149.40

At least I get Sky go free scratchchin
The two extra boxes do come in at £24 though yeah.
It would be cheaper for you to have Sky Q.

Pothole

34,367 posts

282 months

Wednesday 9th November 2016
quotequote all
NinjaPower said:
Digitalize said:
Sump said:
Does anyone under the age of 30 even have Sky?
Yep, quite a lot of us.

'Kodi' is not an alternative, it's immoral and verging on illegal. I'm sure you'd start moaning if the content you watch was no longer being made due to not enough people paying to watch it.
Not just that.

Nothing works as well as Sky.

Their EPG and recording system is first class and their 'on demand' stuff like catch-up and box sets works perfectly even on an absolutely terrible non-fibre internet connection like mine. I sometimes even struggle to watch some YouTube videos.

I have absolutely zero patience whatsoever for anything that requires fiddled with, set up, programmed, or installed. I was given a 'fully loaded' Kodi stick by a friend and after a week I wanted to smash it up. Dead links, wrong films on links, buffering, buffering and more buffering... and then I got told I would have to alter some of the source providers on it as some had been shut down and some had moved. Utter garbage.

I'm prepared to pay for the quality, convenience, content and everything else that comes with a system such as Sky. Thankfully I don't watch sports or bother with the movie package so I only pay about £30 a month.
According to Mrs Pothole we're wrong to expect technology to live up to our expectations, despite manufacturers and marketing types telling us it will.

I'm delusional if I think a ticket machine in a car park should sell me a ticket, for instance, or if it isn't going to display a message telling me so and offering me an alternative. Or an ATM. Or any other relatively simple piece of common or garden technology. God knows how outrageous she'd think it if I expected something as complex as Kodi to work. (or bloody Netflix, recently)


Edited by Pothole on Wednesday 9th November 20:28

ukaskew

10,642 posts

221 months

Wednesday 9th November 2016
quotequote all
Bluedot said:
Sky Go Extra - including discounts FREE
Sky Multiscreen £12.00
Sky Multiscreen £12.00
Variety with Sports & Cinema HD £80.00
Sky Fibre Unlimited £20.00
Sky Talk Line Rental £17.40
Sky Talk Anytime Extra £8.00

Total £149.40

At least I get Sky go free scratchchin
The two extra boxes do come in at £24 though yeah.
Definitely query this. A few years ago we ended up on some legacy package that cost more than any comparable new contract, we phoned them up and without even trying they moved us to a new package that saved loads. Sky Q should bring the cost down.

"Variety with Sports & Cinema HD £80.00" - that's the bit you could hammer them on in my opinion, we're paying £25 for that bit of our package.



Digitalize

2,850 posts

135 months

Wednesday 9th November 2016
quotequote all
ukaskew said:
"Variety with Sports & Cinema HD £80.00" - that's the bit you could hammer them on in my opinion, we're paying £25 for that bit of our package.
£80 is the correct price for that package, it's not called Variety anymore when you have Sky Q but £80 is the full price. Anything less is a deal.

JohnClancy

50 posts

89 months

Wednesday 9th November 2016
quotequote all
We quit sky for freesat (Humax) about 4 years ago, haven't missed it a bit. My kids have a now TV box for iPlayer etc.

Dr Doofenshmirtz

15,231 posts

200 months

Wednesday 9th November 2016
quotequote all
Bluedot said:
Trouble is, if they don't call do i then have to sheepishly call them a few days before the cancellation saying I've changed my mind and that offer of a deal £10 cheaper a month sounds great now paperbag

Jesus...£150 a month - wow, and wow again.
Anyway - they WILL call you back.
Cancelling with me saying 'no thanks' at every opportunity took 25 minutes.
They act like you're asking them to end your life - they're very good at looking for any ounce of doubt in your voice, so you have to be strong.
They then rang back after two days, and then again after 4 days.
My subs end on 3rd December, but I guess they may try again.
I'll keep note.

GG89

3,527 posts

186 months

Wednesday 9th November 2016
quotequote all
Dr Doofenshmirtz said:
Bluedot said:
Trouble is, if they don't call do i then have to sheepishly call them a few days before the cancellation saying I've changed my mind and that offer of a deal £10 cheaper a month sounds great now paperbag

Jesus...£150 a month - wow, and wow again.
Anyway - they WILL call you back.
Cancelling with me saying 'no thanks' at every opportunity took 25 minutes.
They act like you're asking them to end your life - they're very good at looking for any ounce of doubt in your voice, so you have to be strong.
They then rang back after two days, and then again after 4 days.
My subs end on 3rd December, but I guess they may try again.
I'll keep note.
What have they offered you to stay?

My girlfriends ordered us sky for moving in to our house. I didn't want it but she said the deal she got was amazing for new customer.

Short Grain

2,760 posts

220 months

Wednesday 9th November 2016
quotequote all
Cancelled mine 10yrs ago, maybe longer, after they started charging more for some Premier Games. Had the full package for £45pcm. Rang them, "Cancelled from now", and they said, "We'll reduce to £30pcm for 3 months" Still cancelled after the 3 months and they then credited my current account £260.00 approx.!! Bunch of t*ssers!! Don't have it, Don't Miss It!!

poing

8,743 posts

200 months

Thursday 10th November 2016
quotequote all
Bluedot said:
Digitalize said:
I'm surprised you're paying that much, I guess it's a couple Multiroom subscriptions or Fibre Pro? I thought we were paying pretty much everything they offer with Sky Q Silver full package and fibre at £133 a month.
Sky Go Extra - including discounts FREE
Sky Multiscreen £12.00
Sky Multiscreen £12.00
Variety with Sports & Cinema HD £80.00
Sky Fibre Unlimited £20.00
Sky Talk Line Rental £17.40
Sky Talk Anytime Extra £8.00

Total £149.40

At least I get Sky go free scratchchin
The two extra boxes do come in at £24 though yeah.
I'm paying similar, just a different broadband, no free phone calls and one less room = £116.90

Sky Go Extra - including discounts FREE
Sky Multiscreen £12.00
Variety with Sports & Cinema HD £80.00
Sky Broadband Unlimited £7.50
Sky Talk Line Rental £17.40

The problem with canceling in my area is the lack of alternatives and Sky know it. Sky Q is my best option and I've started looking into it.

Digitalize

2,850 posts

135 months

Thursday 10th November 2016
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Sky Q Silver is the same price as one Multiroom, ignoring any deals you can get.

poing

8,743 posts

200 months

Thursday 10th November 2016
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Just did the quote thing on the Sky page, Sky Q is the same monthly and £198 up front. Don't really gain much except the ability to watch recording on my tablet and the ability to record 4 things at once.

Digitalize

2,850 posts

135 months

Thursday 10th November 2016
quotequote all
If you consider a vastly improved UI as nothing then yeah you're right. Might be able to get the upgrade fees waived or reduced etc never know.

poing

8,743 posts

200 months

Thursday 10th November 2016
quotequote all
If they did the boxes for free then I'd take it probably, I need the main box and a mini for another room. My box is ancient so it would be nice to improve that side of things but not enough to pay £200 for it. Might give then a call early next year once the Christmas rush is over and see what they will do, or might just ditch it all for Now TV.

Efbe

9,251 posts

166 months

Thursday 10th November 2016
quotequote all
poing said:
I'm paying similar, just a different broadband, no free phone calls and one less room = £116.90

Sky Go Extra - including discounts FREE
Sky Multiscreen £12.00
Variety with Sports & Cinema HD £80.00
Sky Broadband Unlimited £7.50
Sky Talk Line Rental £17.40

The problem with canceling in my area is the lack of alternatives and Sky know it. Sky Q is my best option and I've started looking into it.
ok, forget what you have. what do you actually watch? which bit is actually important to you?

I thought it was the sky interface, being able to flick through the channels quickly, record what I wanted etc. But then I realised this was just daft. I don't want to switch through channels, I want to find exactly what I want straight away. I don't want to have to record, I already want to have it and just be able to play it. What I wanted was on-demand tv. to be able to search for what I wanted, not to have to flick through countless crap channels hoping to find something that interests me, or have to wait until a film is starting and be limited by these times and what is showing.

Sport is different, granted. But I tend not to watch much, so was ever an issue for me.

The sky interface sucks, I have a wifi remote now that has a pointer like a mouse, a keyboard on the back, and an awesome UI that I can change the theme for at a click of a button (or two). It is lightyears ahead of sky. I can send movies/pics/files from my laptop/phone to my tv. I can watch media from the tv on my phone/laptop even when not at home.

Bluedot

3,590 posts

107 months

Friday 11th November 2016
quotequote all
poing said:
The problem with canceling in my area is the lack of alternatives and Sky know it. Sky Q is my best option and I've started looking into it.
We have a shared driveway leading to our house (3 houses share our drive) and so Virgin won't touch us (tried calling and asking), would Sky know this and go down to this level ?


poing

8,743 posts

200 months

Friday 11th November 2016
quotequote all
Efbe said:
ok, forget what you have. what do you actually watch? which bit is actually important to you?

I thought it was the sky interface, being able to flick through the channels quickly, record what I wanted etc. But then I realised this was just daft. I don't want to switch through channels, I want to find exactly what I want straight away. I don't want to have to record, I already want to have it and just be able to play it. What I wanted was on-demand tv. to be able to search for what I wanted, not to have to flick through countless crap channels hoping to find something that interests me, or have to wait until a film is starting and be limited by these times and what is showing.

Sport is different, granted. But I tend not to watch much, so was ever an issue for me.

The sky interface sucks, I have a wifi remote now that has a pointer like a mouse, a keyboard on the back, and an awesome UI that I can change the theme for at a click of a button (or two). It is lightyears ahead of sky. I can send movies/pics/files from my laptop/phone to my tv. I can watch media from the tv on my phone/laptop even when not at home.
You are, of course, spot on and it's mostly laziness that stops me changing. The only sport I do is F1 but I realise I'm paying a LOT for a very boring sport so I think I need to review this.

The important bits are films and a few regular shows like The Walking Dead etc. I don't need the laptop/phone stuff as I never watch stuff on either and have no inclination to either. NowTV is almost certainly my best option, I don't really need all the fancy Sky Q stuff.

Bluedot said:
We have a shared driveway leading to our house (3 houses share our drive) and so Virgin won't touch us (tried calling and asking), would Sky know this and go down to this level ?
Not sure if they would go to that detail but Virgin isn't even in my county so no checking needed in my case. I'd imagine if it's in your area they would consider that enough for it to be a rival.

Efbe

9,251 posts

166 months

Saturday 12th November 2016
quotequote all
poing said:
stuff
Moving was a big deal for me too. Because of that I ran side by side for a bit until I was confident the new system was good enough to replace sky.

hora

37,141 posts

211 months

Sunday 13th November 2016
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To get sky do you need an internet connection or phone line? 5yrs on we hadn't bothered. 4g on my phone and a week at work sat on a PC I'm no fan of replicating at home.