First retail ‘name’ to pop off 2018
Discussion
SydneyBridge said:
Doesn't he own the max that he can own without having to put in a formal takeover bid.
He is a cock, they will probably all become Sports Direct shops
And yes, he is a rich successful cock...
He’s the best, and probably only, answer.He is a cock, they will probably all become Sports Direct shops
And yes, he is a rich successful cock...
This has been a long time coming and he has been quietly investing in high end branded clothing and stores for some time.
They won’t all become Sports Direct.
If I was a betting man I would say he will do a deal post admin.
Vaud said:
So said:
It's a daft quote.
I disagree. Amazon disrupted with easy customer service, delivery and no human touchpoint. Most high street retailers (a few excepted) cannot manage inventory or provide a great customer service touchpoint.Brooking10 said:
SydneyBridge said:
Doesn't he own the max that he can own without having to put in a formal takeover bid.
He is a cock, they will probably all become Sports Direct shops
And yes, he is a rich successful cock...
He’s the best, and probably only, answer.He is a cock, they will probably all become Sports Direct shops
And yes, he is a rich successful cock...
This has been a long time coming and he has been quietly investing in high end branded clothing and stores for some time.
They won’t all become Sports Direct.
If I was a betting man I would say he will do a deal post admin.
@sydneybridge - it’s a privately owned company so not subject to takeover rules.
Vaud said:
So said:
You must be thinking of a different Amazon from me.
I've only had positive experiences in returns (I have been using Amazon since 1999), but I caveat that with the fact that I'm a sample size of 1.Henners said:
So.. HoF this quarter, Debenhams next?
It wouldn't surprise me. My local Debenhams seems busy, but the ground floor is mainly used as a shortcut from one end of the shopping centre to the other. Step into the menswear dept in the basement, and most of the time it's empty. Alot of overpriced clothing there too. Everything split into the different "designers" when essentially most of the names are Debenhams own brands. So if you want a jacket, you have to tour the whole department to every different brand section, rather than having all the jackets in one place.
Anytime i needed clothes, Debenhams used to be one of the default places to go, but over the last few years there has been a noticeable drop in quality, but at the same prices, so I don't go there much at all now. Although I have noticed when passing they seem to be holding more and more sales these days.
ch108 said:
Henners said:
So.. HoF this quarter, Debenhams next?
It wouldn't surprise me. My local Debenhams seems busy, but the ground floor is mainly used as a shortcut from one end of the shopping centre to the other. Step into the menswear dept in the basement, and most of the time it's empty. Alot of overpriced clothing there too. Everything split into the different "designers" when essentially most of the names are Debenhams own brands. So if you want a jacket, you have to tour the whole department to every different brand section, rather than having all the jackets in one place.
Anytime i needed clothes, Debenhams used to be one of the default places to go, but over the last few years there has been a noticeable drop in quality, but at the same prices, so I don't go there much at all now. Although I have noticed when passing they seem to be holding more and more sales these days.
craigjm said:
Vaud said:
So said:
You must be thinking of a different Amazon from me.
I've only had positive experiences in returns (I have been using Amazon since 1999), but I caveat that with the fact that I'm a sample size of 1.Amazon did not kill the retail industry. They did it to themselves with bad customer service.
Firstly, Amazon hasn't killed retail. But it has been disruptive. Amazon benefits from not requiring physical stores, tax advantages and for a long time not needing to be profitable The service from Amazon can be very poor and when your new product doesn't work (or is the wrong item more often) you've got to send it back and wait for another, which may or may not be correct or functional.
With Amazon you don't get to handle the product before buying. What people do (me included I confess) is buy from Amazon or other online retailer, having first eyeballed it in a physical store. With Amazon you can't check if the lead is in the box, the size is right or if there's a dent in it. If anything is wrong, a remedy is going to take a few days as a minimum. It often takes weeks.
Should it be necessary to speak to someone at Amazon, the process is likely to be an unhappy one.As a point of reference, I have been using Amazon pretty much since they started. I used to speak to a plummy senior manager in London when something went wrong, last time it was someone in Honduras(?) whose English was poor and whose headset was broken.
Netflix did not kill Blockbuster. They did it to themselves with ridiculous late fees.
Two different technologies and delivery systems. I don't use the former and rarely used the latter, but I'd wager that Netflix's business model has built in mechanisms to ensure that their revenue is not impacted by breach of contract by the customer. Which is what late fees did.
Uber did not kill the taxi business. They did it to themselves with limited the number of taxis and fare control.
Uber hasn't killed the taxi business. It has so far been allowed to compete with heavily regulated Hackney Carriage business, whilst suffering very little regulation itself. It has, however, lurched from one crisis to the next and in London is on a temporary licence. I am no fan of black cab drivers, but they cannot compete with Uber even if theuy want to - the regulators won't allow it. Private Hire drivers have migrated in their thousands to Uber, because they had few barriers to entry.
Apple did not kill the music industry. They did it to themselves by forcing people to buy full-length albums.
Apart from 7 inch singles, which sold in their millions to people who didn't want to buy the album.
[/]Airbnb did not kill the hotel industry. They did it to themselves with limited availability and pricing options.[/I]
The last time I checked, the hotel industry was alive and well and responsible for a large chunk of my credit card bill most months.
What Airbnb has done is apply technology to lodgings, which are as old as time. For as long as hotels have existed, lodgings have been there to compete for the cost-conscious traveller. Once upon a time you'd need to show up in person and you may or may not have been successful. Then when the phone arrived you could call ahead and now you have an app.
Airbnb has proliferated because, like Uber, it is an emerging player that is still swerving legislation and relying upon (in many cases) hosts acting unlawfully.
A précis of the above is that technology has changed the way consumers can buy. Market entrants have exploited markets where their competitors are regulated, and in some cases broken or bent the rules to gain a foothold. The fact that incumbents haven't aped the strategies of newcomers isn't (always) because they are lumbering dinosaurs, it is because for whatever reason they can simply not compete on a level playing field.
So said:
Okay, so let's look at that quote.
Amazon did not kill the retail industry. They did it to themselves with bad customer service.
Firstly, Amazon hasn't killed retail. But it has been disruptive. Amazon benefits from not requiring physical stores, tax advantages and for a long time not needing to be profitable The service from Amazon can be very poor and when your new product doesn't work (or is the wrong item more often) you've got to send it back and wait for another, which may or may not be correct or functional.
With Amazon you don't get to handle the product before buying. What people do (me included I confess) is buy from Amazon or other online retailer, having first eyeballed it in a physical store. With Amazon you can't check if the lead is in the box, the size is right or if there's a dent in it. If anything is wrong, a remedy is going to take a few days as a minimum. It often takes weeks.
Should it be necessary to speak to someone at Amazon, the process is likely to be an unhappy one.As a point of reference, I have been using Amazon pretty much since they started. I used to speak to a plummy senior manager in London when something went wrong, last time it was someone in Honduras(?) whose English was poor and whose headset was broken.
Netflix did not kill Blockbuster. They did it to themselves with ridiculous late fees.
Two different technologies and delivery systems. I don't use the former and rarely used the latter, but I'd wager that Netflix's business model has built in mechanisms to ensure that their revenue is not impacted by breach of contract by the customer. Which is what late fees did.
Uber did not kill the taxi business. They did it to themselves with limited the number of taxis and fare control.
Uber hasn't killed the taxi business. It has so far been allowed to compete with heavily regulated Hackney Carriage business, whilst suffering very little regulation itself. It has, however, lurched from one crisis to the next and in London is on a temporary licence. I am no fan of black cab drivers, but they cannot compete with Uber even if theuy want to - the regulators won't allow it. Private Hire drivers have migrated in their thousands to Uber, because they had few barriers to entry.
Apple did not kill the music industry. They did it to themselves by forcing people to buy full-length albums.
Apart from 7 inch singles, which sold in their millions to people who didn't want to buy the album.
[/]Airbnb did not kill the hotel industry. They did it to themselves with limited availability and pricing options.[/I]
The last time I checked, the hotel industry was alive and well and responsible for a large chunk of my credit card bill most months.
What Airbnb has done is apply technology to lodgings, which are as old as time. For as long as hotels have existed, lodgings have been there to compete for the cost-conscious traveller. Once upon a time you'd need to show up in person and you may or may not have been successful. Then when the phone arrived you could call ahead and now you have an app.
Airbnb has proliferated because, like Uber, it is an emerging player that is still swerving legislation and relying upon (in many cases) hosts acting unlawfully.
A précis of the above is that technology has changed the way consumers can buy. Market entrants have exploited markets where their competitors are regulated, and in some cases broken or bent the rules to gain a foothold. The fact that incumbents haven't aped the strategies of newcomers isn't (always) because they are lumbering dinosaurs, it is because for whatever reason they can simply not compete on a level playing field.
Some good points. It is a very generic statement.Amazon did not kill the retail industry. They did it to themselves with bad customer service.
Firstly, Amazon hasn't killed retail. But it has been disruptive. Amazon benefits from not requiring physical stores, tax advantages and for a long time not needing to be profitable The service from Amazon can be very poor and when your new product doesn't work (or is the wrong item more often) you've got to send it back and wait for another, which may or may not be correct or functional.
With Amazon you don't get to handle the product before buying. What people do (me included I confess) is buy from Amazon or other online retailer, having first eyeballed it in a physical store. With Amazon you can't check if the lead is in the box, the size is right or if there's a dent in it. If anything is wrong, a remedy is going to take a few days as a minimum. It often takes weeks.
Should it be necessary to speak to someone at Amazon, the process is likely to be an unhappy one.As a point of reference, I have been using Amazon pretty much since they started. I used to speak to a plummy senior manager in London when something went wrong, last time it was someone in Honduras(?) whose English was poor and whose headset was broken.
Netflix did not kill Blockbuster. They did it to themselves with ridiculous late fees.
Two different technologies and delivery systems. I don't use the former and rarely used the latter, but I'd wager that Netflix's business model has built in mechanisms to ensure that their revenue is not impacted by breach of contract by the customer. Which is what late fees did.
Uber did not kill the taxi business. They did it to themselves with limited the number of taxis and fare control.
Uber hasn't killed the taxi business. It has so far been allowed to compete with heavily regulated Hackney Carriage business, whilst suffering very little regulation itself. It has, however, lurched from one crisis to the next and in London is on a temporary licence. I am no fan of black cab drivers, but they cannot compete with Uber even if theuy want to - the regulators won't allow it. Private Hire drivers have migrated in their thousands to Uber, because they had few barriers to entry.
Apple did not kill the music industry. They did it to themselves by forcing people to buy full-length albums.
Apart from 7 inch singles, which sold in their millions to people who didn't want to buy the album.
[/]Airbnb did not kill the hotel industry. They did it to themselves with limited availability and pricing options.[/I]
The last time I checked, the hotel industry was alive and well and responsible for a large chunk of my credit card bill most months.
What Airbnb has done is apply technology to lodgings, which are as old as time. For as long as hotels have existed, lodgings have been there to compete for the cost-conscious traveller. Once upon a time you'd need to show up in person and you may or may not have been successful. Then when the phone arrived you could call ahead and now you have an app.
Airbnb has proliferated because, like Uber, it is an emerging player that is still swerving legislation and relying upon (in many cases) hosts acting unlawfully.
A précis of the above is that technology has changed the way consumers can buy. Market entrants have exploited markets where their competitors are regulated, and in some cases broken or bent the rules to gain a foothold. The fact that incumbents haven't aped the strategies of newcomers isn't (always) because they are lumbering dinosaurs, it is because for whatever reason they can simply not compete on a level playing field.
Amazon has killed some retail. More in the US than the UK.
Blockbuster failed to innovate. They had the assets, cash, brand equity, etc.They could have been Netflix but they failed to self disrupt.
Uber has killed cabs in some places. Go to San Francisco for example, though admittedly they are on the bleeding edge. None of my colleagues in the US use cabs any more. In fact my boss's son doesn't have a car, he just shares Ubers with friends.
AirBnB - I partly agree. It is disrupting the personal holiday rental more than the business hotel market. Our company won't allow business use of AirBnB for H&S reasons.
Vaud said:
Some good points. It is a very generic statement.
Amazon has killed some retail. More in the US than the UK.
Actually I'd disagree, Walmart is doing well now despite paying some of the highest wages in the US retail market. Amazon only cleared out the dead wood who didn't move online.Amazon has killed some retail. More in the US than the UK.
The biggest threat to the retail sector are the sky high rents. Small shops have always been risky and Amazon has actually reduced the risk for smaller retailers by reducing the need for a storefront.
Vaud said:
Blockbuster failed to innovate. They had the assets, cash, brand equity, etc.They could have been Netflix but they failed to self disrupt.
Blockbuster was dying long before Netflix became a thing in most countries. Without Netflix it would have continued dying on its own. Blockbuster was dying because physical media is becoming obsolete for entertainment.If any online technology killed off Blockbuster, it was Bit Torrent. The last time I visited a video store was the week before I got broadband in 2003.
Vaud said:
Uber has killed cabs in some places. Go to San Francisco for example, though admittedly they are on the bleeding edge. None of my colleagues in the US use cabs any more. In fact my boss's son doesn't have a car, he just shares Ubers with friends.
LoL, Uber is losing money hand over fist. Uber drivers are losing money hand over fist. Uber is regularly being banned in major cities. In a few years Uber will be a joke you use when you don't have enough wind to generate a fart. Also have you been to San Francisco, liveried cabs are everywhere.
Vaud said:
AirBnB - I partly agree. It is disrupting the personal holiday rental more than the business hotel market. Our company won't allow business use of AirBnB for H&S reasons.
Of all the "disruptive startups", AirBnB might be the only one to survive because they aren't trying to fight the hotel industry... They're working with it. Hotels regularly put up rooms on AirBnB. Especially speciality hotels (like a BnB, villa or serviced apartment rental). If anything, its provided a platform for small to medium providers that is less abusive than Expedia or Priceline (most of the branded hotels websites, Trivago, Hotels Combined, et al. will be owned by one of these two). talksthetorque said:
All I'm hoping for is aggregators like Rightmove and the online only agents such as purple bricks, emoov, house network to kill (off) all physical estate agents.
Is it too much to ask?
A lot of people want that Is it too much to ask?
I'm going to guess we'd need a simplification of the laws to enable an average person to have a good understanding of the process will need to happen before we can kill of estate agents. Even then, I suspect we'll need wooden stakes and garlic to finish the job.
Vaud said:
I disagree. Amazon disrupted with easy customer service, delivery and no human touchpoint. Most high street retailers (a few excepted) cannot manage inventory or provide a great customer service touchpoint.
We've discussed this on here before but a lot of Amazon's 'excellent customer service' comes at the expense of the sellers who use them. And the fact they seem to be able to contribute nothing to the society they destroy
https://www.bbc.co.uk/news/business-45053528
https://www.bbc.co.uk/news/business-45053528
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