KFC runs out of chicken

Author
Discussion

yellowjack

17,082 posts

167 months

Monday 19th February 2018
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Chebble said:
valiant said:
I love reading Twitter when stuff like this happens. Endless stories of how dinner has been ruined, children crying and general DailyMailesque sad faces all round.

Council quality!!
I love it and loathe it in equal measure. It really makes me despair at how entitled some people are.

I like KFC every now and then, but not to the extent where I’d become angry at them not being open!
We were going to have a KFC on the way back from somewhere or other a few days ago. Just because we felt lazy and happened to be passing the one in Yateley, Hampshire.

I pulled into a parking bay opposite, went to the Cashpoint at Lloyds, then noticed that the store was strangely dark inside. Ah well, we didn't bother crossing the road to see if there was a note on the door - we just drove along the road until we got to Deep Blue and had fish & chips instead.

I only took to Google to see if there was something up wi' local KFC outlets when the Yateley store was still closed a few days later.

I'm not at all bothered by the situation. But I'll bet their zero hours contract staff will be. I doubt they'll be getting paid simply because the closures are no fault of theirs. It must be tough, relying on getting a certain amount of hours per week then finding the rug gets pulled from under you (and your ability to pay rent, etc...)

Funkycoldribena

7,379 posts

155 months

Monday 19th February 2018
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yellowjack said:
I pulled into a parking bay opposite, went to the Cashpoint at Lloyds, then noticed that the store was strangely dark inside. Ah well, we didn't bother crossing the road to see if there was a note on the door
There's a joke there somewhere...

AppleJuice

2,154 posts

86 months

Monday 19th February 2018
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Funkycoldribena said:
There's a joke there somewhere...
...Vipers will be along in a minute with the punchline!

Moonhawk

10,730 posts

220 months

Monday 19th February 2018
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Funkycoldribena said:
yellowjack said:
I pulled into a parking bay opposite, went to the Cashpoint at Lloyds, then noticed that the store was strangely dark inside. Ah well, we didn't bother crossing the road to see if there was a note on the door
There's a joke there somewhere...
Had you read the note - you probably would have fainted biggrin

Too Drunk to Funk

804 posts

78 months

Monday 19th February 2018
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Good job the weather isn't better or it would be the London Riots all over again.

227bhp

10,203 posts

129 months

Monday 19th February 2018
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Clucking hell, DHL left with egg on face after promising unrivalled performance.

Vaud

50,648 posts

156 months

Monday 19th February 2018
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Puggit said:
On that topic, I notice that Eurotunnel failed to predict the half term rush last week.
We noticed that all of the schools seemed to be out last week. Half terms often aren't in sync for neighbouring authorities.

I wonder if they took historical data and used that, rather than correlating a bunch of actual school calendars... Management are obsessed with MI / analytics / trend and extrapolations, sometimes missing common sense.

dudleybloke

19,875 posts

187 months

Monday 19th February 2018
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With an order this big it should be very important to fillet.

Seriously though, how hard can it be to deliver chicken?
What will they try next? Posting it via Royal Mail?

Edited by dudleybloke on Monday 19th February 17:18

Seventy

5,500 posts

139 months

Monday 19th February 2018
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I must say that for most of the people I’ve seen complaining on the television a few days off the KFC won’t hurt.

eldar

21,818 posts

197 months

Monday 19th February 2018
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dudleybloke said:
With an order this big it should be very important to fillet.

Seriously though, how hard can it be to deliver chicken?
What will they try next? Posting it via Royal Mail?

Edited by dudleybloke on Monday 19th February 17:18
I'm appalled. No one has said 'cock up' yet.

sir humphrey appleby

1,627 posts

223 months

Monday 19th February 2018
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Just heard this on Radio 4, reporter was outside a KFC telling people why it was closed.
The reaction of some people was ludicrous.

"Where am I going to get my food bruv?"

"There is a fish and chip shop across the road".

"Yeah but I want chicken."

"You might have to go somewhere else"

"Yeah but I be back late for work bruv, know what I mean?"

I don't know what was worse, the fact that Radio 4 actually gave these people airtime, or the fact that people are actually upset that KFC was shut.
Staggering.

Pothole

34,367 posts

283 months

Monday 19th February 2018
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IanCress said:
KFC have really dropped DHL in it, very blatantly blaming the issues on their new delivery partner. Surely an operation of that size and importance requires both companies to work together on the delivery schedule. Not convinced the problems can be 100% attributed to one partner.
Well, I'd assume the restaurants haven't moved and nor have the suppliers. The orders will be pretty much the same as usual, barring perhaps some extra stock in areas where it's half term...I'd say it looks very like it's close to 100% DHL's fault, yeah.

Seventy

5,500 posts

139 months

Monday 19th February 2018
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And in concurrent news meat supplier Russell Hume (Wetherspoons supplier) goes into administration.

DrDeAtH

3,588 posts

233 months

Monday 19th February 2018
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Unlucky fried kittens.....

V8mate

45,899 posts

190 months

Monday 19th February 2018
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Too Drunk to Funk said:
Good job the weather isn't better or it would be the London Riots all over again.
Thankfully, London is owned by >insert witty variation< independent 'chicken shops' to keep the locals fed.

Vaud

50,648 posts

156 months

Monday 19th February 2018
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Pothole said:
Well, I'd assume the restaurants haven't moved and nor have the suppliers. The orders will be pretty much the same as usual, barring perhaps some extra stock in areas where it's half term...I'd say it looks very like it's close to 100% DHL's fault, yeah.
From the information provided, I'd agree... like any business services transition - validate, pilot, test again, rollout by region, etc. Looks like a big bang switchover gone wrong. There may be faults on all three sides for data quality, etc but those won't see the light of day.

Either DHL fix it in 48 hours or I guess the prior supplier will be offered good terms to resolve.

I bet the root cause analysis will say that the pressure on switching costs and transition plan in a very transactional business (though one of scale) were skimped - or rather the risks accepted by the DHL business - to get to a price that was compelling to KFC, who must be a bit of a "lighthouse brand" (time critical, high quality demands, volume, etc)

Just a wild guess, I'm not in logistics, but IT normally translates quite well...

nonsequitur

20,083 posts

117 months

Monday 19th February 2018
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V8mate said:
Too Drunk to Funk said:
Good job the weather isn't better or it would be the London Riots all over again.
Thankfully, London is owned by >insert witty variation< independent 'chicken shops' to keep the locals fed.
Chicken Cottage? That chain would have been very busy today.burgerburgerburgerburger


Edited by nonsequitur on Monday 19th February 18:14

nonsequitur

20,083 posts

117 months

Monday 19th February 2018
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Funkycoldribena said:
yellowjack said:
I pulled into a parking bay opposite, went to the Cashpoint at Lloyds, then noticed that the store was strangely dark inside. Ah well, we didn't bother crossing the road to see if there was a note on the door
There's a joke there somewhere...
More like the first paragraph of a literary thriller. What happenened next? I need to know.

Pothole

34,367 posts

283 months

Monday 19th February 2018
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nonsequitur said:
V8mate said:
Too Drunk to Funk said:
Good job the weather isn't better or it would be the London Riots all over again.
Thankfully, London is owned by >insert witty variation< independent 'chicken shops' to keep the locals fed.
Chicken Cottage?
Southern/Texa (yes, really)/Tennessee/Dixie.

paua

5,782 posts

144 months

Monday 19th February 2018
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hide your horses