Now Royal Mail loses the Amazon account

Now Royal Mail loses the Amazon account

Author
Discussion

madbadger

11,565 posts

245 months

Thursday 8th October 2009
quotequote all
There was a story on the radio recently where a chap had set up a system where you could get a parcel delived to you local pub.

Seems a great idea. Then you can use any courier without having to wait in and 90% of the time you are nearer to a pub than the PO sorting office. Never mind the courier depot.

TheEnd

15,370 posts

189 months

Thursday 8th October 2009
quotequote all
One of the funniest parts of the article was the fact the writer mentioned the missed deliveries.

It isn't related to the strike, nor is due to having the strike (like the mountains of undelivered mail), he just wanted to get the boot in!

rich1231

17,331 posts

261 months

Thursday 8th October 2009
quotequote all
madbadger..

There is a massive network of drop locations in europe that various services use. and you are sure never to be far from them. We just have such an endemic issue with theft that no one has yet set it up.

pugwash4x4

7,529 posts

222 months

Thursday 8th October 2009
quotequote all
unrepentant said:
Anyone who sends or receives parcels by Royal Mail will have been affected by the strikes recently. Now the publicly owned carrier has lost it's second biggest account, Amazon. The Royal Mail has become something of a joke and yet it's executives, paid from the public purse, are amongst the highest remunerated managers in the country. Chief Exec Adam Crozier earns more than £1.2 million per year but he presides over a complete shambles. When will the government act and say that enough is enough?


http://www.guardian.co.uk/uk/2009/oct/07/royal-mai...
Are you a member of a Union per chance?

i used to use RM for around £5k of leaflet deliveries per quarter.

Gave up using them when my driver turned up one day to be told he had to wait half an hour for everyone to have a tea break and NO ONE would deal with, "its union arranged innit"- signs up all over the place saying when breaks were and that no one would help customers during this time.

Then when RM just forgot to deliver the leaflets (and having admitted it), they took us to court for not paying for the delivery that didn't happen.

Frankly i won't be sad when the RM in its present form meets its sad demise. its over managed, over unioned and sounding its deathnell. A very sad end to a once great institution.

Coudl be solved if Unions grew up and stopped being utterly selfish and management took a pay cut and showed some commitment.

neither are going to happen in the short-medium term. Fair to say Unions are far more to blame than management on this one.

Podie

46,630 posts

276 months

Thursday 8th October 2009
quotequote all
pugwash4x4 said:
unrepentant said:
stuff
Are you a member of a Union per chance?
rofl

HiRich

3,337 posts

263 months

Thursday 8th October 2009
quotequote all
mouseymousey said:
It's hardly Crozier's fault, he's trying to modernise the RM which is badly needed, it's the workshy majority of the workers who think they entitled to a living and the unions who egg them on that are the problem. The management's hands are tied.
At my local sorting office, the union agreed new working practices to work with the new machinery. The practices were implemented, but no new equipment. Who's to blame there - the unions or the management?

unrepentant

Original Poster:

21,272 posts

257 months

Thursday 8th October 2009
quotequote all
pugwash4x4 said:
unrepentant said:
Anyone who sends or receives parcels by Royal Mail will have been affected by the strikes recently. Now the publicly owned carrier has lost it's second biggest account, Amazon. The Royal Mail has become something of a joke and yet it's executives, paid from the public purse, are amongst the highest remunerated managers in the country. Chief Exec Adam Crozier earns more than £1.2 million per year but he presides over a complete shambles. When will the government act and say that enough is enough?


http://www.guardian.co.uk/uk/2009/oct/07/royal-mai...
Are you a member of a Union per chance?

Are you an idiot perchance?

Podie

46,630 posts

276 months

Thursday 8th October 2009
quotequote all
unrepentant said:
pugwash4x4 said:
unrepentant said:
Anyone who sends or receives parcels by Royal Mail will have been affected by the strikes recently. Now the publicly owned carrier has lost it's second biggest account, Amazon. The Royal Mail has become something of a joke and yet it's executives, paid from the public purse, are amongst the highest remunerated managers in the country. Chief Exec Adam Crozier earns more than £1.2 million per year but he presides over a complete shambles. When will the government act and say that enough is enough?


http://www.guardian.co.uk/uk/2009/oct/07/royal-mai...
Are you a member of a Union per chance?

Are you an idiot perchance?
Don't ruin it unrep... I've already printed out the comment and put it on the office wall hehe

unrepentant

Original Poster:

21,272 posts

257 months

Thursday 8th October 2009
quotequote all
HiRich said:
mouseymousey said:
It's hardly Crozier's fault, he's trying to modernise the RM which is badly needed, it's the workshy majority of the workers who think they entitled to a living and the unions who egg them on that are the problem. The management's hands are tied.
At my local sorting office, the union agreed new working practices to work with the new machinery. The practices were implemented, but no new equipment. Who's to blame there - the unions or the management?
There are 15 million letters backlogged in a sorting office in London. The unions won't allow their members to sort them unless they are paid overtime and the company won't pay overtime because it's "rewarding" workers for striking. The upshot is that the letters may NEVER be delivered.

The unions are behaving very poorly but the management is utterly inept and should be replaced. It is the duty of a ceo to manage the company. Crozier has demonstrated that he is incapable of managing the company in a competent way despite being the highest paid manager in the public sector.

unrepentant

Original Poster:

21,272 posts

257 months

Thursday 8th October 2009
quotequote all
Podie said:
unrepentant said:
pugwash4x4 said:
unrepentant said:
Anyone who sends or receives parcels by Royal Mail will have been affected by the strikes recently. Now the publicly owned carrier has lost it's second biggest account, Amazon. The Royal Mail has become something of a joke and yet it's executives, paid from the public purse, are amongst the highest remunerated managers in the country. Chief Exec Adam Crozier earns more than £1.2 million per year but he presides over a complete shambles. When will the government act and say that enough is enough?


http://www.guardian.co.uk/uk/2009/oct/07/royal-mai...
Are you a member of a Union per chance?

Are you an idiot perchance?
Don't ruin it unrep... I've already printed out the comment and put it on the office wall hehe
Union? Me? WTF?????????

elster

17,517 posts

211 months

Thursday 8th October 2009
quotequote all
unrepentant said:
Anyone who sends or receives parcels by Royal Mail will have been affected by the strikes recently. Now the publicly owned carrier has lost it's second biggest account, Amazon. The Royal Mail has become something of a joke and yet it's executives, paid from the public purse, are amongst the highest remunerated managers in the country. Chief Exec Adam Crozier earns more than £1.2 million per year but he presides over a complete shambles. When will the government act and say that enough is enough?


http://www.guardian.co.uk/uk/2009/oct/07/royal-mai...
I do hope the government step in and stop the strikes. Just ban them, for all those employed by the state.

Podie

46,630 posts

276 months

Thursday 8th October 2009
quotequote all
[quote=union rep(entant)]

Union? Me? WTF?????????


[/quote]

hehe




Grr... crappy PH quoting

Edited by Podie on Thursday 8th October 13:21

elster

17,517 posts

211 months

Thursday 8th October 2009
quotequote all
Podie said:
union rep..entant.. said:
Union? Me? WTF?????????
hehe




Grr... crappy PH quoting

Edited by Podie on Thursday 8th October 13:21

HiRich

3,337 posts

263 months

Thursday 8th October 2009
quotequote all
unrepentant said:
The unions are behaving very poorly but the management is utterly inept and should be replaced. It is the duty of a ceo to manage the company. Crozier has demonstrated that he is incapable of managing the company in a competent way despite being the highest paid manager in the public sector.
Well we're certainly in agreement there.

Interestingly, a friend has just got a job as a postie. Started 3 days after applying, told me they were deparate for new staff. I thought there was a lot of unemployment?

TonyToniTone

3,425 posts

250 months

Thursday 8th October 2009
quotequote all
amazon said:
"We have not cancelled any long-term contracts with Royal Mail. They continue to be one of a number of carriers that we use. However, with the possibility of strike action in the near future, we have been working on contingency measures with our other carriers to ensure that we can continue to deliver to the high standards that our customers expect from us."
http://www.theregister.co.uk/2009/10/08/amazon_roy...

mouseymousey

2,641 posts

238 months

Thursday 8th October 2009
quotequote all
HiRich said:
mouseymousey said:
It's hardly Crozier's fault, he's trying to modernise the RM which is badly needed, it's the workshy majority of the workers who think they entitled to a living and the unions who egg them on that are the problem. The management's hands are tied.
At my local sorting office, the union agreed new working practices to work with the new machinery. The practices were implemented, but no new equipment. Who's to blame there - the unions or the management?
Why would you implement new working practises before the machinery turned up?

In any normal company you would have a go live date that coincides with the delivery of the new machinery. I have absolutely no evidence to back this up but my guess would be that the union didn't want to adopt the new working practises but finally agreed to them and put them live before the machinery arrived in a "work to rule" to further screw up the system.


HiRich

3,337 posts

263 months

Thursday 8th October 2009
quotequote all
mouseymousey said:
I have absolutely no evidence to back this up but my guess would be that the union didn't want to adopt the new working practises but finally agreed to them and put them live before the machinery arrived in a "work to rule" to further screw up the system.
And you'd be wrong. The posties around here make a pretty good stab at doing a proper job (mail through the right letterbox, finding neighbours to take parcels, etc.). Reports from several sources, including the Council leaning on the RM, show they are repeatedly frustrated by poor management.