please save me from Lloyds TSB

please save me from Lloyds TSB

Author
Discussion

Blackpuddin

Original Poster:

16,555 posts

206 months

Monday 9th September 2013
quotequote all
After 40 years with Lloyds, a joyless experience, this TSB business has finally tipped me over the edge into deciding to switch.
What are PHers' recommendations for the next lucky recipient of my Current and Business accounts?

Edited by Blackpuddin on Wednesday 11th September 20:04

Willy Nilly

12,511 posts

168 months

Monday 9th September 2013
quotequote all
Years and years ago my dad had a contractor to cut his silage. Said contractor hit a well with his mower and needed a loan to get the mower sorted to keep the wheels turning. He went to his bank who declined to offer him the loan to fix the mower. He stormed out of the bank managers office and as his did he shouted "your just a bloody shop that sells money".

That's how I treat them, shop around like you would for anything else.

BIRMA

3,810 posts

195 months

Monday 9th September 2013
quotequote all
I have written to some length about banks on another thread, Amongst my friends we run several companies both large and small and when we meet and have a chat banks come high on the agenda or to be more accurate the slagging off session. When you have money in your account they try to sell you services you don't need and when you get yourself in a tight situation they either ignore you and hope you go away, or as I have found take so long because the 'grocery boy' you see or the team as I found last time have no discretion, I've had about 12 managers over the years and have never met one of them my last incarnation is a 'team' I believe.
We are all of the opinion they are all the same and to put it kindly, useless, stick with the one you have is what I would suggest because with charges and arrangements and trying to see a business manager is more time consuming than you could want and you could be doing better things with your time.
Barclays have a very good on-line banking system though.

GTIR

24,741 posts

267 months

Monday 9th September 2013
quotequote all
I've been with Lloyd's for six years as a sole trader and have gone LTD so need a new bank account. Never been overdrawn and my bank manager said I had an "A star rating."
After I filled in an application form in my bank I left. Job done.

Same day he rang me to say I had to ring an 0800 number.

Did that and was promised a call back "within 48 hours". 8 days later I rang them and gave them a bollicking.

This was after I tried to arrange an overdraft two months ago, without success because it took so long and so many phone calls. rage
I didn't need it in the end.

I'm trying Natwest (RBS group rolleyes) as I've been with them forever privately.

Shay HTFC

3,588 posts

190 months

Monday 9th September 2013
quotequote all
I've heard good things about Handelsbanken.

audidoody

8,597 posts

257 months

Monday 9th September 2013
quotequote all
Stay where you are. They really are all as incompetent and hopeless as each other. It has been 20 years since the concept of a bank manager who knew who you were and who was able to make unilateral decisions ended.

Blackpuddin

Original Poster:

16,555 posts

206 months

Tuesday 10th September 2013
quotequote all
This is pretty much my feeling on it. The OH is trying to get me to go to Nationwide, where she is, but the risk/reward ratio isn't clear to me.

Broccers

3,236 posts

254 months

Tuesday 10th September 2013
quotequote all
Well as bank of scotland are now part of this group I must say I have had no worries. They even were generous enough to give us over 5 percent interest on one business account at some stage. The online porthole is good as is the security and its totally free.

Gow3r

2,396 posts

156 months

Tuesday 10th September 2013
quotequote all
Shay HTFC said:
I've heard good things about Handelsbanken.
This

rossmc88

475 posts

161 months

Tuesday 10th September 2013
quotequote all
First direct?

BoostMonkey

569 posts

186 months

Tuesday 10th September 2013
quotequote all
rossmc88 said:
First direct?
I switched to them 1 year ago, fantastic customer service.

Odie

4,187 posts

183 months

Tuesday 10th September 2013
quotequote all
Nationwide as its not a shareholder pleasing bank.

dozen

131 posts

207 months

Tuesday 10th September 2013
quotequote all
First Direct for personal and HSBC for business. Works very nicely for me.

Ian350

316 posts

179 months

Tuesday 10th September 2013
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I can't say I've tried very many but I like Nationwide - good other products too (credit cards, insurance, mortgages). I've also been with Nat West for many, many years and have been generally very pleased with them.

750turbo

6,164 posts

225 months

Tuesday 10th September 2013
quotequote all
the accused said:
Unless you've got an unattended and unmedicated mental health problem I'd suggest you avoid RBS. On the other hand, if you DO have an unattended and unmedicated mental health problem you'd probably be better there than anywhere.
Care to qualify that statement just a little bit please? (Oh and I am well aware of what went on, just presume that as we all now own part of them...)

ymwoods

2,178 posts

178 months

Tuesday 10th September 2013
quotequote all
When I was a student (way in the overdraft) and only had a personal account. HSBC was an absolute arse...that being said I was an arse with money that wasn't mine, so it works both ways.

Now I have a little more money, always sit in the black and have a business account with them however HSBC have been second to none. I even get put through to people I can understand and that understand me! (as long as I don't call the 24/7 business banking number too late, then I think the call centre changes)

Some of the charges on the business account are a little steep once you get past the free introductory period but the service is there. I would probably change however if I found a completely free business banking provider.

paulrockliffe

15,718 posts

228 months

Tuesday 10th September 2013
quotequote all
Gow3r said:
Shay HTFC said:
I've heard good things about Handelsbanken.
This
Double this.

Skyedriver

17,891 posts

283 months

Wednesday 11th September 2013
quotequote all
dozen said:
First Direct for personal and HSBC for business. Works very nicely for me.
First Direct and HSBC are basically the same company and offer excellent personal service, not in a business so cannot comment on that.