New Car Purchase On Finance - Dealer Went Bust

New Car Purchase On Finance - Dealer Went Bust

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StefanVXR8

Original Poster:

3,603 posts

198 months

Thursday 19th December 2013
quotequote all
Guys,

Bit of help please.

A work colleague agreed to buy a new Seat Ibiza from a dealer here in Scotland, his old car was going to be the deposit and no cash deposit was paid.

The dealer stalled on the delivery dates and then a few days before my colleague was due to collect on the revised date he found out the dealer had gone bust.

The car was on a finance deal with Barclays which appeared to be a straight forward personal loan against the car and not a proper PCP with final payment as my colleague had asked for.

Barclays are adamant they will supply 'a car' and he is legally obliged to take it.

It appears that they had paid the dealer for the car so Barclays 'lost' the money and hadn't got the specific car to supply to my colleague.

He has rung Barclays several times and said that a) he was not given the finance agreement he thought it was, i.e dealer put through as a normal loan and not PCP and that b) he has had enough and wants to walk away as they have not been able to supply the car that he purchased nor another within a reasonable timescale.

Barclays are having none of it and will not let him cancel the whole thing.

What are his rights and what should he do now, bearing in mind this falls under Scottish law which I guess may differ than our English laws?

Any advice from anyone who's been in a similar position or just general advice please?

Stef

pacoryan

671 posts

231 months

Thursday 19th December 2013
quotequote all
Suspect the small print holds the answers. Did he sign the agreement?? If so, when?

hornetrider

63,161 posts

205 months

Thursday 19th December 2013
quotequote all
Ombudsman.

deeen

6,080 posts

245 months

Thursday 19th December 2013
quotequote all
I wonder what date Barclays were contracted to give the guy his car? CAB then 30 mins free meeting with a solicitor,if it was me.

StefanVXR8

Original Poster:

3,603 posts

198 months

Thursday 19th December 2013
quotequote all
Yeah, think he signed the agreement a while ago so he's technically outside of any cooling period.

http://www.bbc.co.uk/news/uk-scotland-scotland-bus...

Stef

Edited by StefanVXR8 on Thursday 19th December 12:40