Barclays Stockbrokers move to Smart Investor?
Discussion
It’s now a week since Barclays would have received my third attempt at sending in the documents. Still showing as ‘Documents incomplete’.
I reckon they must have a huge pile of mail that they haven’t got through yet.
The annoying thing is that two weeks after initiating the transfer they sent me a letter to remind me to send in the signed forms!
Yes, I found the IG share dealing a bit poor. After waiting for two weeks to receive a dividend to arrive I messaged them and they said that dividends will only show when ‘their broker’ paid them! I thought they were a broker. The spreads were far wider than Barclays. No doubt because they operate through a broker and both need a margin on deals.
Back to Barclays.... I have about 50 holdings and I dread transferring out. They’re making a botch of two simple one stock transfers in. I’m stuck with them. Not good.
Maybe transferring in to old fashioned paper share certificates is the best option!
I reckon they must have a huge pile of mail that they haven’t got through yet.
The annoying thing is that two weeks after initiating the transfer they sent me a letter to remind me to send in the signed forms!
Yes, I found the IG share dealing a bit poor. After waiting for two weeks to receive a dividend to arrive I messaged them and they said that dividends will only show when ‘their broker’ paid them! I thought they were a broker. The spreads were far wider than Barclays. No doubt because they operate through a broker and both need a margin on deals.
Back to Barclays.... I have about 50 holdings and I dread transferring out. They’re making a botch of two simple one stock transfers in. I’m stuck with them. Not good.
Maybe transferring in to old fashioned paper share certificates is the best option!
just discovered another error with the change over from barclays stockbroker account to the not so 'smart investor' platform
when setting up the direct debit for any fees someone else's bank account had been associated to the wife's account
could have easily set up someone else to pay her fees
when setting up the direct debit for any fees someone else's bank account had been associated to the wife's account
could have easily set up someone else to pay her fees
It’s now six weeks since I initiated transfers of my holdings from IG Index and AJ Bell to Barclays. Still waiting.
I opened dealing accounts with AJ Bell and IG to try them and purchased one batch of shares in each in the same stock.
After finding wide bid offer spreads and slow accounting for dividends I decided they were no better than Barclays so initiated transfers back to Barclays for simplicity.
Both A J Bell and IG received transfer requests from Barclays over three weeks ago but the share remain in their accounts. Are all these brokers as slow??
I’ve since opened a Charles Stanley dealing account on the suggestion of this forum and it looks good. Feels like a real broker. Promising.
Regarding Barclays..... I was shocked that dividends now seem to have started being accounted for on the day they are paid! Amazing. A significant improvement over the old days. So, I do have some faith that Barclays are working hard to sort things out and improve.
It may be a case of Better the Devil you know.
The worrying thing is these people are looking after our investments. How can it take more than six weeks to transfer a single share holding between brokers electronically? Unbelievable.
I wonder who will win this transfer race? IG or AJ Bell? Same share and same size holding. Six weeks in and no winner yet.
Much longer and I’ll have to take the bid offer hit and simply sell up and move the money instead. Very frustrating.
I opened dealing accounts with AJ Bell and IG to try them and purchased one batch of shares in each in the same stock.
After finding wide bid offer spreads and slow accounting for dividends I decided they were no better than Barclays so initiated transfers back to Barclays for simplicity.
Both A J Bell and IG received transfer requests from Barclays over three weeks ago but the share remain in their accounts. Are all these brokers as slow??
I’ve since opened a Charles Stanley dealing account on the suggestion of this forum and it looks good. Feels like a real broker. Promising.
Regarding Barclays..... I was shocked that dividends now seem to have started being accounted for on the day they are paid! Amazing. A significant improvement over the old days. So, I do have some faith that Barclays are working hard to sort things out and improve.
It may be a case of Better the Devil you know.
The worrying thing is these people are looking after our investments. How can it take more than six weeks to transfer a single share holding between brokers electronically? Unbelievable.
I wonder who will win this transfer race? IG or AJ Bell? Same share and same size holding. Six weeks in and no winner yet.
Much longer and I’ll have to take the bid offer hit and simply sell up and move the money instead. Very frustrating.
wilwak said:
The worrying thing is these people are looking after our investments. How can it take more than six weeks to transfer a single share holding between brokers electronically? Unbelievable.
I wonder who will win this transfer race? IG or AJ Bell? Same share and same size holding. Six weeks in and no winner yet.
Much longer and I’ll have to take the bid offer hit and simply sell up and move the money instead. Very frustrating.
I recently moved some pension funds between providers (both based in Scotland and around the corner from each other) - it took 6 months or thereabouts! I wonder if it's the heaps of compliance checks that they have to do nowadays rather than some shiftless employee sitting on an e-mail.I wonder who will win this transfer race? IG or AJ Bell? Same share and same size holding. Six weeks in and no winner yet.
Much longer and I’ll have to take the bid offer hit and simply sell up and move the money instead. Very frustrating.
Anyway, keeping an eye on this thread - wondering whether I should just open a Charles S account as I am all cashed out rather than risk any disappointment with Smart Investor?
more problems with access to my so called smart investor account , my wife has been blocked from her account due to too many attempts to log on , BUT due to the crap portal that barclays now has I cannot change the account details from her account to my account , so I'm locked out too
absolute crap system
absolute crap system
had a 2 hr row on the phone on saturday re access to wifes account , still have to use telephone to trade until a post (f
king snail mail in this day and age unbefkinglievable) of new passcode is received
my account was accessible by using a different browser , cookie issue with barclays portal
crap crap crap , whoever signed off on this load of bollix smart investor move should be hung by the balls
king snail mail in this day and age unbefkinglievable) of new passcode is receivedmy account was accessible by using a different browser , cookie issue with barclays portal
crap crap crap , whoever signed off on this load of bollix smart investor move should be hung by the balls
I'm stuck with Smart Investors as its the only approved broker my work allows me to use, anyway I'm still seeing massive delays on dividends hitting my accounts and wondered if others have the same issue. I had a div due to be paid out 27th Sept checked my account today and still no there, a friend also has same stock but uses HL they got there div on the 28th. I called Barclays and they said they have '10 days to pay it out' so they do have a few more days but they also said an interest due on the divs would on start from when the divs hit my account and not the payment date of 28th. For me the interest isn't much but I'm thinking if they are sitting on the bulk div for all there clients for 10 days they must be making money off it and that its in there interest for to use as much of this '10 days to pay div' term they have ?
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