Another warranty question - experiences please!!

Another warranty question - experiences please!!

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Discussion

gwsinc

Original Poster:

317 posts

81 months

Saturday 6th October 2018
quotequote all
Having never gone through the much discussed 111 point check, and with one coming up soon-ish, I’ve just sent an email to Porsche GB asking what their view is of replacing OEM exhust bolts with stainless ones in relation to warranty extension.

This got me thinking about other possible ‘infringements’ of the policy such as non OE windscreen wipers, dash cam wiring, replacement (Autoglass) windscreens, painted wheels etc.

Has anyone had any big unexpected surprises at the 111 point check?

(Ignoring Zunsport grilles for now!!)


DJMC

3,438 posts

104 months

Saturday 6th October 2018
quotequote all
Mine went through its 111 point check with Autoglass windscreen (identical to original); Zunsport grilles; dash cam (OPC said it can't be hard-wired - it isn't).

You're doing the right thing asking up front and fingers crossed PGB will say OK to all the items you're worrying about. But have you told them everything?

anonymous-user

55 months

Sunday 7th October 2018
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Are you doing the right thing? As the warranty is an insurance policy the answer that is most likely to come back is 'no the car is modified' and they now know about it.

I think it would have been better to risk your £216 for the check and hope the tech didn't spot anything.

gwsinc

Original Poster:

317 posts

81 months

Sunday 7th October 2018
quotequote all
gottans said:
Are you doing the right thing? As the warranty is an insurance policy the answer that is most likely to come back is 'no the car is modified' and they now know about it.
My questions were worded as a hypothetical scenario so not to worry there.

All I have done is replaced a few bolts, which I suspect won’t even be noticed but having never had the check was hoping for some first hand experiences of this, any anything else unexpectedly ‘failing’ the check.


anonymous-user

55 months

Sunday 7th October 2018
quotequote all
Well they accepted mine earlier this month, I was concerned as at the service a few months previously they identified debonding front top mounts and front tyres below recommended limits.

They still authorised the warranty extension and took my money.

DJMC

3,438 posts

104 months

Sunday 7th October 2018
quotequote all
gottans said:
Are you doing the right thing? As the warranty is an insurance policy the answer that is most likely to come back is 'no the car is modified' and they now know about it.

I think it would have been better to risk your £216 for the check and hope the tech didn't spot anything.
Yes, always best to hide things and non-disclose to an insurance company. That way you can spend your money with full confidence they will pay out if you claim.

Not.

So

26,354 posts

223 months

Sunday 7th October 2018
quotequote all
DJMC said:
Mine went through its 111 point check with Autoglass windscreen (identical to original); Zunsport grilles; dash cam (OPC said it can't be hard-wired - it isn't).

You're doing the right thing asking up front and fingers crossed PGB will say OK to all the items you're worrying about. But have you told them everything?
Mine has a hard-wired DAB radio, no problem.


frozen-in-wiltshire

152 posts

85 months

Sunday 7th October 2018
quotequote all
both of mine went through fine - but both fully original stock or with porsche parts fitted by OPC. Have heard of a few folks with wired-in tweaks, and minor mods getting rejected - your non-original wheel bolts would be a likely one to get nixed.

still, you can always talk to them and say I've got this and that - can it be done - if not how much to set back to original and then can it be done? also you might have a surprise or two in the oily bits you've not noticed (tyres, shocks, buses, under-body, battery etc.) that the check could pick up separately anyway - so nothing's guaranteed - until it's done.




Glassman

22,561 posts

216 months

Sunday 14th October 2018
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DJMC said:
.../with Autoglass windscreen (identical to original)
Similar. Not identical.

Similar in the sense that it is a windscreen made for that car. If it does not bear the same markings as the OE product, it's not identical.

So

26,354 posts

223 months

Sunday 14th October 2018
quotequote all
Glassman said:
DJMC said:
.../with Autoglass windscreen (identical to original)
Similar. Not identical.

Similar in the sense that it is a windscreen made for that car. If it does not bear the same markings as the OE product, it's not identical.
Any difference in quality?

So

26,354 posts

223 months

Sunday 14th October 2018
quotequote all
anonymous said:
[redacted]
I had a 997 that I put through a 111 point check. It passed but later it turned out that it had a tracker I didn’t know about that was draining the battery . Porsche paid all but £150 of the claim.

Glassman

22,561 posts

216 months

Sunday 14th October 2018
quotequote all
So said:
Any difference in quality?
Yes, usually.

There might be imperfections in the silkprint, or the overall glass (esp.optical) qualities. The hardware might be different (mirror mounts might be of a different alloy, as with the plastics). The Pilkington version of the 997 windscreen (for which Saint Gobain Sekruit are the OEM) for example has shorter ribbon tags (for the antennae) which often means they're stretched when connected.

On the subject of OEM, the Saint Gobain 'OE' product will fit perfectly. However the Saint Gobain aftermarket 'non branded' version won't fit so well because it's not the same product.

anonymous-user

55 months

Sunday 14th October 2018
quotequote all
DJMC said:
gottans said:
Are you doing the right thing? As the warranty is an insurance policy the answer that is most likely to come back is 'no the car is modified' and they now know about it.

I think it would have been better to risk your £216 for the check and hope the tech didn't spot anything.
Yes, always best to hide things and non-disclose to an insurance company. That way you can spend your money with full confidence they will pay out if you claim.

Not.
Really? At the end of the day the car needs to be checked by an OPC before a warranty can be renewed, not sure how suggesting if the OPC tech misses something during the inspection it would be considered fraudulent?

If the customer is asked directly if there any modifications to the car and deliberately doesn't tell then that that would be but is not the case here.

Carlson W6

857 posts

125 months

Thursday 18th October 2018
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I fancy getting the rear windows of my black 997 tinted. Does anyone know how that would affect a warranty claim?

diffstar

467 posts

194 months

Thursday 18th October 2018
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When is the 111 point check required?

It is when you start a new warranty on a car that currently doesn't have one?

Do you still need this if you wish to simply extend the 3 year warranty that come with the car from new?

Never owned a Porsche for more than 2 years so never had to extend.

Cimaguy

559 posts

73 months

Thursday 9th July 2020
quotequote all
gwsinc said:
Having never gone through the much discussed 111 point check, and with one coming up soon-ish, I’ve just sent an email to Porsche GB asking what their view is of replacing OEM exhust bolts with stainless ones in relation to warranty extension.

This got me thinking about other possible ‘infringements’ of the policy such as non OE windscreen wipers, dash cam wiring, replacement (Autoglass) windscreens, painted wheels etc.

Has anyone had any big unexpected surprises at the 111 point check?

(Ignoring Zunsport grilles for now!!)
The screen issue was picked up by Porsche on my 111 inspection. They insisted the screen had the right logos. Absolutely ridiculous 😡

Fatherdougal

178 posts

51 months

Thursday 9th July 2020
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Cimaguy said:
The screen issue was picked up by Porsche on my 111 inspection. They insisted the screen had the right logos. Absolutely ridiculous ??
Wasn't picked up by mine at all and had only been replaced by Autoglass two weeks before. Looks like different OPCs might have different standards!

Flat0ut

359 posts

270 months

Thursday 9th July 2020
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Just had my OPC warranty renewed on my 991 GT3 and passed through the OPC 111 check with no issues. The car has a non OEM windscreen fitted by Autoglass (Pilkington) and has had some bolts replaced around the exhaust area just before it went in so they were shiny and new and would have been quite obvious - no issues reported.

The 111 check does include 'Glass' but I think it relates more to the condition of it than if it has a Porsche emblem on it or not.

Glassman

22,561 posts

216 months

Thursday 9th July 2020
quotequote all
Flat0ut said:
Just had my OPC warranty renewed on my 991 GT3 and passed through the OPC 111 check with no issues. The car has a non OEM windscreen fitted by Autoglass (Pilkington) and has had some bolts replaced around the exhaust area just before it went in so they were shiny and new and would have been quite obvious - no issues reported.

The 111 check does include 'Glass' but I think it relates more to the condition of it than if it has a Porsche emblem on it or not.
Currently assisting a chap with his extended warranty on his Cayenne. Porsche has kicked it out because it has a non-genuine aftermarket windscreen fitted.

Gander101

204 posts

114 months

Thursday 9th July 2020
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I had the windscreen on my Macan replaced (AutoGlass) then subsequently renewed the warranty, following the 111 point check, no issue.