Intelligent Money - your investment questions answered

Intelligent Money - your investment questions answered

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duckson

1,242 posts

182 months

Monday 6th July 2020
quotequote all
Hmm no PH Recovery showing on mine.....added cash last Thursday for it and tbh the cash lump sum hasn’t left my bank account. Is there a ‘queue’?

Phooey

12,600 posts

169 months

Monday 6th July 2020
quotequote all
Just purely out of interest - when does the PHR fund buy the (16) individual stocks for the first lot? Am I right in thinking at close of business on Friday? cheers

Mr Pointy

11,220 posts

159 months

Monday 6th July 2020
quotequote all
JulianPH said:
JerryDXB said:
Possibly the most frivolous PH Recovery question for the day but why is mine shown in a murky green ...



Whereas Mrs Jerry’s is shown in a much more pleasant blue ...



biggrin
And mine is showing in a hideous bright green! rolleyes

The honest answer is that I really don't know, it seems to be randomly generating a colour for it. I'll get Laura to select a nice colour and have the team apply this to everyone.
This quite exciting; it's different colours in different browsers! Firefox is a nice cyan, Vivaldi is bright yellow & Brave is a deep plum colour. What fun.

Have we made any money yet?


i4got

5,655 posts

78 months

Monday 6th July 2020
quotequote all
JulianPH said:
JerryDXB said:
Possibly the most frivolous PH Recovery question for the day but why is mine shown in a murky green ...



Whereas Mrs Jerry’s is shown in a much more pleasant blue ...



biggrin
And mine is showing in a hideous bright green! rolleyes

The honest answer is that I really don't know, it seems to be randomly generating a colour for it. I'll get Laura to select a nice colour and have the team apply this to everyone.

Cheers

Julian

smile
Yes given that I'm 100% in PH Recovery, I have a completely brown ring and its disconcerting to look at that first thing in the morning.




renmure

4,243 posts

224 months

Monday 6th July 2020
quotequote all
Nothing showing in mine and no emails about acknowledging transfers.

Phooey

12,600 posts

169 months

Monday 6th July 2020
quotequote all
renmure said:
Nothing showing in mine and no emails about acknowledging transfers.
I'd probably give IM a quick call?

I had 3 (automatically generated?) emails before midday confirming switch from cash to Recovery, and then another email approx 30 mins ago from Dan - again confirming investmentment in Recovery for all 3 accounts. Excellent communications from IM - thank you smile

Tony Angelino

1,972 posts

113 months

Monday 6th July 2020
quotequote all
renmure said:
Nothing showing in mine and no emails about acknowledging transfers.
Ditto here, will check back tomorrow and update.

JulianPH

9,917 posts

114 months

Monday 6th July 2020
quotequote all
duckson said:
Hmm no PH Recovery showing on mine.....added cash last Thursday for it and tbh the cash lump sum hasn’t left my bank account. Is there a ‘queue’?
Hi Stuart

You set the investment up as a BACS transfer and if it is still in your bank account you will need to speak to your bank as to why they have not forwarded it to us.

Please contact Nik if you need your IM Client Money bank account details again (though you should have received this already from us via email).

Cheers

Julian

smile



duckson

1,242 posts

182 months

Monday 6th July 2020
quotequote all
JulianPH said:
Hi Stuart

You set the investment up as a BACS transfer and if it is still in your bank account you will need to speak to your bank as to why they have not forwarded it to us.

Please contact Nik if you need your IM Client Money bank account details again (though you should have received this already from us via email).

Cheers

Julian

smile
Call me stupid but do I need to also make a payment from my bank account as well as set this instruction up in IM or should have this BACS instruction in IM requested my bank to send the cash?

JulianPH

9,917 posts

114 months

Monday 6th July 2020
quotequote all
i4got said:
Yes given that I'm 100% in PH Recovery, I have a completely brown ring and its disconcerting to look at that first thing in the morning.
I would suggest a shower! hehe


JulianPH

9,917 posts

114 months

Monday 6th July 2020
quotequote all
Phooey said:
Just purely out of interest - when does the PHR fund buy the (16) individual stocks for the first lot? Am I right in thinking at close of business on Friday? cheers
Hi mate.

All cleared cash went over this morning and the same will happen every day we have cleared funds.

smile


i4got

5,655 posts

78 months

Monday 6th July 2020
quotequote all
JulianPH said:
i4got said:
Yes given that I'm 100% in PH Recovery, I have a completely brown ring and its disconcerting to look at that first thing in the morning.
I would suggest a shower! hehe
laugh

B9

471 posts

95 months

Monday 6th July 2020
quotequote all
JulianPH said:
Hi mate.

All cleared cash went over this morning and the same will happen every day we have cleared funds.

smile
Hi Julian

Where the holding transactions all show as pending, does this mean they're buying at tonight's close price?

davey68

1,199 posts

237 months

Monday 6th July 2020
quotequote all
Hi Julian. I'm on board with PH Recovery too. Well, have submitted the request on the IM site so funds should transfer over in the next week or so. Also transferring same amount into IM Optimum Defensive as my bank savings were earning basically nothing so seemed sensible. Good luck everyone!

JulianPH

9,917 posts

114 months

Monday 6th July 2020
quotequote all
renmure said:
Nothing showing in mine and no emails about acknowledging transfers.
Hi Jim

I have no idea why this is the case as we can see the instructions for you both, made on the 2nd July.

Nik and Laura are on to this now and we will be back to you shortly.

Cheers

Julian

smile

JulianPH

9,917 posts

114 months

Monday 6th July 2020
quotequote all
Phooey said:
renmure said:
Nothing showing in mine and no emails about acknowledging transfers.
I'd probably give IM a quick call?

I had 3 (automatically generated?) emails before midday confirming switch from cash to Recovery, and then another email approx 30 mins ago from Dan - again confirming investmentment in Recovery for all 3 accounts. Excellent communications from IM - thank you smile
Cheers mate!

I don't know why some others are experiencing problems, but we are onto it.

Julian

smile


Rick101

6,969 posts

150 months

Monday 6th July 2020
quotequote all
duckson said:
Call me stupid but do I need to also make a payment from my bank account as well as set this instruction up in IM or should have this BACS instruction in IM requested my bank to send the cash?
Yes you do. It did seem a bit strange to me. Need to set up the instruction on IM website to get the account number and importantly the reference number....then need to go and send a bank transfer citing said reference number.

All worked fine for me but would have felt more confidence if a simple debit card payment could have been made similar to how i'd fund other investments elsewhere.

Edited by Rick101 on Monday 6th July 14:14

duckson

1,242 posts

182 months

Monday 6th July 2020
quotequote all
Rick101 said:
Yes you do. It did seem a bit strange to me. Need to set up the instruction on IM website to get the account number and importantly the reference number....then need to go and send a bank transfer citing said reference number.

All worked fine for me but would have felt more confidence if a simple debit card payment could have been made similar to how I'd expect to fund other investments elsewhere.
Cheers. I’ve actually done it once before months ago!
Doh, not obvious to me. Thanks again.

bigdrew

57 posts

130 months

Monday 6th July 2020
quotequote all
Could just be mine but the 'show details' button on switch/withdrawals tab at the bottom only flashes open (rather than staying open so you can read it!)




tighnamara

2,189 posts

153 months

Monday 6th July 2020
quotequote all
Smooth transfer over to PH Recovery with cash along with fund transfers currently being progressed.
Looking forward to watching the progress..........

Edited by tighnamara on Monday 6th July 15:20

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