will this be a fake marble ebay tale of woe?

will this be a fake marble ebay tale of woe?

Author
Discussion

geeks

9,188 posts

139 months

Wednesday 10th October 2012
quotequote all
isee said:
it was 8 minutes to end of auction when i saw it. Now I never really seem to get a bargain and though perhaps this is the one. Description said solid marble, no bids, 50 quid start. Worth a punt I thought. Didn't really think i needed to investigate the seller etc as I was relying on listing's description.
Alsways check the person you are buying things off wherever possible.. Still i see your point, item isnt as described, simplez really log it with Fleabay and job done.. Not much else you can do.. Dont leave neg feedback though untill the case is resolved as it will go against you in the claim...

joe_90

4,206 posts

231 months

Wednesday 10th October 2012
quotequote all
Boze71 said:
£100 for delivery?

did they use a speed boat?
That is my first thought, must be made of solid marble?!?!

marcosgt

11,021 posts

176 months

Wednesday 10th October 2012
quotequote all
He's got 100% positive feedback and lots as a seller too, so I'm not sure how more research would have helped, short of emailing and asking for more details.

I think you deserve a refund, but you've paid £100 to have it shipped, so you'll have to pay that again to send it back (presuming you use the same speedboat smile ). If I was the seller I'd not agree to reimburse your shipping costs, the ad clearly says collect only.

Write it off, seems you got £50 worth of fire surround for £50...

M.

Pothole

34,367 posts

282 months

Wednesday 10th October 2012
quotequote all
marcosgt said:
I think you deserve a refund, but you've paid £100 to have it shipped, so you'll have to pay that again to send it back (presuming you use the same speedboat smile ). If I was the seller I'd not agree to reimburse your shipping costs, the ad clearly says collect only.

Write it off, seems you got £50 worth of fire surround for £50...

M.
I tend to agree, except that the seller has clearly and obviously misrepresented the item and that should figure in the buyer's feedback. Seller's attitude when challenged also stinks.

thetapeworm

11,227 posts

239 months

Wednesday 10th October 2012
quotequote all

Was the shipping cost based it being the weight of a real marble one?

Perhaps the seller could offer some compensation between this cost and the lower cost to collect one that a single person could lift?

Civpilot

6,235 posts

240 months

Wednesday 10th October 2012
quotequote all
Seller describes the item as 'solid Italian marble'

Item is not solid, and not marble (and 90% sure not Italian)

Item is fake.

Fake Items do not require return to seller

Bought a watch off eBay a year or so ago. Description was good, feedback good, photos clearly real (with sellers name on a piece of paper in photos). The watch arrived and it was clearly NOT the one pictured and very clearly fake.
Contested it with the seller, refused full refund, raised case and eBay not only gave me a full refund but advised that I should not return the fake product.


(Obviously I'm posting in jest, slightly, if seller gets arsey and refuses full refund the above is a possible if you were feeling particulaly nasty, I had a valid case in doing this, yours maybe open to interpretation. But even if you get all funds back you will still be out of pocket if you return it. Think it's a 'cut your loses' situation)

z4chris99

11,284 posts

179 months

Wednesday 10th October 2012
quotequote all
it paint it in Farrow and Ball Railings, will look lovely

essayer

9,067 posts

194 months

Wednesday 10th October 2012
quotequote all
No question in my mind that this is "significantly not as described"

Who arranged delivery, you or the seller?

If it was you I don't think you have any chance of getting a refund, "you" have collected the item in person:

eBay said:
What if I collect the item in person and discover that the item is Significantly Not As Described?
If the aspect of the item, which was not as described in the listing (“defect”) is obvious (for example, a crack in a television screen), we will decide in favour of the seller. We strongly recommend that all buyers check the condition of the item upon collection and, if they find it is Significantly Not As Described, leave it with the seller.
http://pages.ebay.co.uk/help/buyer-protection-faq.html

If the seller, then they should accept return of the item and refund purchase plus courier costs, but you have to stump up the return courier cost. I would use parcel2go or similar to try and get the very cheapest possible tracked delivery method.

roofer

5,136 posts

211 months

Wednesday 10th October 2012
quotequote all
Its advertised as Marble, thats what it should be. Allowance must be made for Liverpudlian seller though biggrin

McFsC

578 posts

152 months

Wednesday 10th October 2012
quotequote all
I'm siding with the OP here but could the seller get out of it by saying it is a marble surround?

Ie, it's surrounding marble. In the picture you have some marble ( in the middle, behind the fire ), what he is actually selling is a marble surround ( as per the picture ).

He does have 100% feedback after over 200 transactions.


h0b0

7,599 posts

196 months

Wednesday 10th October 2012
quotequote all
OP, I have these beans,



Yours for $20 (plus $1000 P&P)

B17NNS

18,506 posts

247 months

Simpo Two

85,422 posts

265 months

Wednesday 10th October 2012
quotequote all
Do you want a fake marble fireplace for £50, or do you want to chop it in and spend £££ on a real marble fireplace?

If returning it makes it uneconomic, why not resell it on eBay? Then you might get your £50 back AND the buyer pays for delivery.

theironduke

6,995 posts

188 months

Wednesday 10th October 2012
quotequote all
B17NNS said:
I posted this back on page 1!!! and nobody seemed to appreciate it frown

B17NNS

18,506 posts

247 months

Wednesday 10th October 2012
quotequote all
theironduke said:
I posted this back on page 1!!! and nobody seemed to appreciate it frown
Sorry, Only read the OP and it automatically sprung to mind smile

Junior Bianno

1,400 posts

193 months

Wednesday 10th October 2012
quotequote all
Have you really discussed this in detail with the seller. He has 266 feedback at 100%. You are obviously going to leave negative feedback and spoil his perfect record. Is he really going to want this to happen for £50. Seems unlikely..

Simpo Two

85,422 posts

265 months

Wednesday 10th October 2012
quotequote all
Junior Bianno said:
Have you really discussed this in detail with the seller. He has 266 feedback at 100%. You are obviously going to leave negative feedback and spoil his perfect record. Is he really going to want this to happen for £50. Seems unlikely..
Then again, £50 for -1 is probably worth it. One -FB wouldn't put me off buying from someone, and it's cancelled after a year anyway.

Junior Bianno

1,400 posts

193 months

Wednesday 10th October 2012
quotequote all
Simpo Two said:
Junior Bianno said:
Have you really discussed this in detail with the seller. He has 266 feedback at 100%. You are obviously going to leave negative feedback and spoil his perfect record. Is he really going to want this to happen for £50. Seems unlikely..
Then again, £50 for -1 is probably worth it. One -FB wouldn't put me off buying from someone, and it's cancelled after a year anyway.
Wouldn't stop me buying from them, but if there was an option to go with someone with 100% I would always choose that. Plus the description in the feedback is not likely to be very encouraging. I wouldn't lose my 100% rating for the sake of £50.

V8RX7

26,867 posts

263 months

Wednesday 10th October 2012
quotequote all
I've had similar - as in I bought mis described goods - wheels that were described as mint but were kerbed / touched up.

Ebay gave me a full refund and I kept the goods.

I did not get the carriage as I'd arranged the courier.

I would open a dispute.


anonymous-user

54 months

Wednesday 10th October 2012
quotequote all
z4chris99 said:
it paint it in Farrow and Ball Railings, will look lovely
Or do what I do regularly and take the Farrow and Ball brochure into my local Johnstones Trade Paints shop and get them to match the exact colour and make me up some tins for 1/3rd of the price...

Then paint it.