Octopus energy company. Anyone use 'em?

Octopus energy company. Anyone use 'em?

Author
Discussion

pingu393

7,874 posts

206 months

Wednesday 1st May
quotequote all
essayer said:
Don't remember British Gas ever giving me free coffee. Well done Octopus! Don't screw it up biggrin
How often do we get the free coffee? I had one at Gregg's on Saturday, but the QR code was rejected on Sunday.

Zoon

6,719 posts

122 months

Wednesday 1st May
quotequote all
pingu393 said:
How often do we get the free coffee? I had one at Gregg's on Saturday, but the QR code was rejected on Sunday.
Once a week I think.

colin79666

1,830 posts

114 months

Wednesday 1st May
quotequote all
pingu393 said:
How often do we get the free coffee? I had one at Gregg's on Saturday, but the QR code was rejected on Sunday.
You have to claim it again the following week and get a new QR code. Unclear if a week resets on a Sunday or a Monday.

pingu393

7,874 posts

206 months

Wednesday 1st May
quotequote all
colin79666 said:
pingu393 said:
How often do we get the free coffee? I had one at Gregg's on Saturday, but the QR code was rejected on Sunday.
You have to claim it again the following week and get a new QR code. Unclear if a week resets on a Sunday or a Monday.
My new code expires on 13/10/2024. the previous one expired on 28/04/2024. It looks like I can have another free coffee coffee

Trustmeimadoctor

12,674 posts

156 months

Wednesday 1st May
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Sod coffee I want a sausage cheese and been bake

Mikey G

4,735 posts

241 months

Sunday 5th May
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Does anyone know if Octopus are accepting new customers on Tracker again or is there a waiting list? I know they have to sign up and transfer over to Octopus first. Just had a few friends suddenly interested even though I told them about it over 12 months ago... rolleyeslaugh

quinny100

930 posts

187 months

Sunday 5th May
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You can't switch to Octopus straight on the Tracker or Agile tariffs, you need to switch to a Flexible and set your smart meter to half hourly readings. Once that's working, just email Octopus and ask them to move you over. There's no waiting list to get on the tariff but you must have a half hourly smart meter operational.

Octopus generally aren't particularly quick at installing smart meters. It can be quicker to get the existing supplier to do this if it's one of the big players like British Gas or eon who do their own installs.

silentbrown

8,875 posts

117 months

Monday 6th May
quotequote all
CoolHands said:
Anyone know if you can pay for the energy you use rather than by direct debit in advance?
AFAIK yes, but the non-DD tariffs are usually more expensive.

Puggit

48,521 posts

249 months

Monday 6th May
quotequote all
Question for those who export energy - do you have one Octopus account or two?

We started as an exporter only (while our consumer contract ran its length) - so we had an account for that. We've now signed up as a consumer with Octopus as well but they insist we keep two accounts. This means we cannot join in with the savings sessions properly as we cannot export at the crazy rates.

Any ideas?

No ideas for a name

2,224 posts

87 months

Monday 6th May
quotequote all
silentbrown said:
CoolHands said:
Anyone know if you can pay for the energy you use rather than by direct debit in advance?
AFAIK yes, but the non-DD tariffs are usually more expensive.
We get DD'd at the end of each period. So paying for what is used in the previous month.

No ideas for a name

2,224 posts

87 months

Monday 6th May
quotequote all
quinny100 said:
Octopus generally aren't particularly quick at installing smart meters. It can be quicker to get the existing supplier to do this if it's one of the big players like British Gas or eon who do their own installs.
I have done about four swaps to Octopus... in all cases the meters were installed (when required) within a few weeks.
I suspect it depends where you are in the country.

pingu393

7,874 posts

206 months

Monday 6th May
quotequote all
Puggit said:
Question for those who export energy - do you have one Octopus account or two?

We started as an exporter only (while our consumer contract ran its length) - so we had an account for that. We've now signed up as a consumer with Octopus as well but they insist we keep two accounts. This means we cannot join in with the savings sessions properly as we cannot export at the crazy rates.

Any ideas?
All on one account, but I have a Tesla PW2 that won't export to the grid.

KTF

9,835 posts

151 months

Monday 6th May
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You normally get a separate mpan for the export but it’s still under the one account.

m3jappa

6,449 posts

219 months

Monday 6th May
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Has anyone else heard the downright weird octopus radio adverts which are basically a customer speaking about octopus and how happy they are hehe

Talking like they just won a new car or something hehe

Proper fking odd.

markiii

3,645 posts

195 months

Monday 6th May
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Iq of a pot plant most of them

madbadger

11,571 posts

245 months

Tuesday 7th May
quotequote all
m3jappa said:
Has anyone else heard the downright weird octopus radio adverts which are basically a customer speaking about octopus and how happy they are hehe

Talking like they just won a new car or something hehe

Proper fking odd.
He sounds wasted.

craigjm

17,998 posts

201 months

Tuesday 7th May
quotequote all
m3jappa said:
Has anyone else heard the downright weird octopus radio adverts which are basically a customer speaking about octopus and how happy they are hehe

Talking like they just won a new car or something hehe

Proper fking odd.
Decent marketing though because it gets people talking about it

m3jappa

6,449 posts

219 months

Tuesday 7th May
quotequote all
craigjm said:
Decent marketing though because it gets people talking about it
It really is, even a young lad i work with has noticed it, how many youngsters notice energy company adverts?

But yes he does sound totally wasted. The people who produced the advert must have been in fking stitches hehe

Somebody

1,203 posts

84 months

Tuesday 7th May
quotequote all
Mikey G said:
Does anyone know if Octopus are accepting new customers on Tracker again or is there a waiting list? I know they have to sign up and transfer over to Octopus first. Just had a few friends suddenly interested even though I told them about it over 12 months ago... rolleyeslaugh
I already had smart meters and was able to move to Octopus one day then switched to Tracker the next.

Random_Person

18,373 posts

207 months

Wednesday 8th May
quotequote all
madbadger said:
He sounds wasted.
I know the guy who did that advert - Octopus offered him 12 months free gas/electric and also an afternoon in the pub as payment for him to do the voiceover. He read the script after 6 pints of ale paid for by Octopus. The idea behind it was from a marketing graduate who concentrates on advertising effectiveness, often the whackier and cheaper methods of adverts have a high impact as they fall outside of expected parameters.