Help! Just Moved In - How Do I Turn the Hot Water On (Hive)?
Discussion
Apologies for idiocy . . . but I'd rather appear an idiot here than to my wife and nine year old when they get back from the school run with first night takeaway treat . .
Moved in today. Have gas and power but can't get hot water. Worcester boiler, newish, with hot water tank.
Seems to be a Hive equipped house.
Old fashioned immersion heater switch in airing cupboard, but doesn't do anything apparently except light up, so I wonder if redundant now.
Clever digital display in kitchen that helpfully tells me we've spent 70p today, and some sort of controller in the living room with a knob. Bizarrely the power shower doesn't want to give me hot water either, but that could be broken by coincidence.
All I want is hot water . . . suggestions?
Moved in today. Have gas and power but can't get hot water. Worcester boiler, newish, with hot water tank.
Seems to be a Hive equipped house.
Old fashioned immersion heater switch in airing cupboard, but doesn't do anything apparently except light up, so I wonder if redundant now.
Clever digital display in kitchen that helpfully tells me we've spent 70p today, and some sort of controller in the living room with a knob. Bizarrely the power shower doesn't want to give me hot water either, but that could be broken by coincidence.
All I want is hot water . . . suggestions?
Does your controller look like the one in this user manual?
https://www.manualslib.com/manual/1426725/Hive-Act...
More guides here:
https://community.hivehome.com/s/
https://www.manualslib.com/manual/1426725/Hive-Act...
More guides here:
https://community.hivehome.com/s/
Edited by Mr Pointy on Wednesday 17th July 17:34
It's odd they left the Hive Hub.
According to Hive you should take your Hive Hub with you when you move house and the person moving in has to buy a new one. The Hive Hub in your house will still be linked to the email address of the old occupier (and can be controlled by the old occupier.)
https://community.hivehome.com/s/article/If-I-buy-...
https://community.hivehome.com/s/article/I-ve-move...
According to Hive you should take your Hive Hub with you when you move house and the person moving in has to buy a new one. The Hive Hub in your house will still be linked to the email address of the old occupier (and can be controlled by the old occupier.)
https://community.hivehome.com/s/article/If-I-buy-...
https://community.hivehome.com/s/article/I-ve-move...
Octoposse said:
Thanks - I'll talk to British Gas tomorrow. We'll be going with Bulb (I assume).
Should you need a referral code....Actually, look at Octopus as well: my sister went with them as they were a bit cheaper. I wasn't too impressed!
Edited by Mr Pointy on Wednesday 17th July 18:11
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