Dreytek Wi-Fi woes

Author
Discussion

cheekymeerkat

Original Poster:

152 posts

81 months

Wednesday 11th December 2019
quotequote all
We use a Dreytek 2860 series router, which centrally manages an AP810, and has done for many years now. So far so good.
However, we recently installed 2 x Amazon Firesticks and they make the wifi choppy, I've isolated the issue to the fire sticks because when they're plugged in and the CCTV app is on, I get packet loss on my Android phone when connected to the same wifi, and our Windows Mobile wifi hand held terminals all have packet loss too which can frustrate the pickers because they can't do their job quickly.

I should note that the Firesticks are used to receive IP Camera streams (the camera's themselves are hard wired), and use ONVIF standards.
We use them as viewing monitor's. I've noted that each firestick receives a constantly 10mbps when we have the app on (streaming 4 cameras per firestick). Now with just one firestick on, it's usually OK, but with two firesticks, it's impossible to use the wifi - but the firesticks seem to have no packet loss because the video is always live!
For them moment, we've had to turn them off completely because the wifi was becoming too unstable.

Can anyone explain why?
I do have a spare AP810 so I'm thinking of making a separate network just for the fire sticks - what do you think?

Thanks...

Trustmeimadoctor

12,601 posts

155 months

Wednesday 11th December 2019
quotequote all
they will all be on the same 2.4ghz channel as the ap810 is only wireless N and tbh you will be maxing it out wireless n is slow as ste

Edited by Trustmeimadoctor on Wednesday 11th December 18:54

NorthDave

2,366 posts

232 months

Wednesday 11th December 2019
quotequote all
For some reason Amazon gear creates its own WiFi on the same channel as the one it uses to connects to the internet. I assume it is for the remote control.

I have seen it cause problems before and have seen the issue go away with other router brands. There must be info on Google and I hope the above gives you a steer in the right direction.

anonymous-user

54 months

Wednesday 11th December 2019
quotequote all
NorthDave said:
For some reason Amazon gear creates its own WiFi on the same channel as the one it uses to connects to the internet. I assume it is for the remote control.

I have seen it cause problems before and have seen the issue go away with other router brands. There must be info on Google and I hope the above gives you a steer in the right direction.
Yes
I was surprised at this as I monitored my wifi one evening and couldn't figure out what this other network obviously very local was.
Only when I looked at the mac address did I spot the similarity to the one on the Fire TV's

FWIW I bought a second hand Draytek last Friday night. I have put Draytek's into office situations before but never really used one for a length of time.
Gobsmacked sums it up. It's upload and download speeds are the fastest I have seen at home.
I use Virgin Media with their hub in modem mode. The Draytek is squeezing an extra few Mbps on the download side but 30% more on the upload. It's not got in built wifi. I use other routers as AP's for that

TotalControl

8,058 posts

198 months

Thursday 12th December 2019
quotequote all
Used to work for Draytek and generally their kit is very good. You could try the FTP site to upload new firmware too.

I would have thought there's a 2.4 clash somewhere hence the choppiness, so changing channel or just using 5 for all devices bar the AFS would be the best option. Not come across the AFS issue (haven't ever used it to be honest) but can someone shed some light as to why that may be? Quite intrigued to know.

Trustmeimadoctor

12,601 posts

155 months

Thursday 12th December 2019
quotequote all
he cant put them on 5ghz if they connect to the ap's they are 2.4 only

NorthDave

2,366 posts

232 months

Thursday 12th December 2019
quotequote all
Trustmeimadoctor said:
he cant put them on 5ghz if they connect to the ap's they are 2.4 only
I've just done a bit of googling and it looks they will support a narrow band on the 5Ghz network - 36 to 48. This might just be newer hardware though.

Might be worth trying that? I cant remember what I did to get it working to be honest although it did coincide with a router swap out.

In researching this issue I've just come across the Roku sticks - they look seriously cheap and impressive. I'm quite tempted to swap out the Fire stick!

Trustmeimadoctor

12,601 posts

155 months

Thursday 12th December 2019
quotequote all
their spec page only mentions wireless n 2.4

with wireless N you will struggle with bandwidth. Are the ap's wired to the router or being used as range extenders?

NorthDave

2,366 posts

232 months

Thursday 12th December 2019
quotequote all
Trustmeimadoctor said:
their spec page only mentions wireless n 2.4

with wireless N you will struggle with bandwidth. Are the ap's wired to the router or being used as range extenders?
Bizarre - their forums and support mention 5Ghz and the above channels.

Trustmeimadoctor

12,601 posts

155 months

Thursday 12th December 2019
quotequote all
Maybe ive picked up on the wrong one

https://www.draytek.co.uk/products/business/ap-810...

NorthDave

2,366 posts

232 months

Thursday 12th December 2019
quotequote all
Trustmeimadoctor said:
Maybe ive picked up on the wrong one

https://www.draytek.co.uk/products/business/ap-810...
We are completely at cross purposes here! I was talking about the wifi on the Amazon Fire, not the Draytek. Draytek do make products with 5Ghz as well as 2.4 although as you say the 810 doesnt appear to do 5.

Trustmeimadoctor

12,601 posts

155 months

Thursday 12th December 2019
quotequote all
Ah gonna say tongue out if you can get the fire sticks on 5ghz it will help

maffski

1,868 posts

159 months

Thursday 12th December 2019
quotequote all
If you can get a cable in the right place Amazon do an ethernet adapter for the Fire TV sticks (for some versions anyway)

anonymous-user

54 months

Thursday 12th December 2019
quotequote all
Completely random idea for the OP

Is there a way you can borrow and old router and configure it as an access point ?
Then create a specific wi fi network for the firesticks

What I mean is in our house we have 2 routers set up as access points
One which is simply an old Talk Talk box we have created a wifi channel called media wi fi ( and have connected the Google Homes and the NOW Tv boxes to this one)
Our own Fire TV's are the flat square boxes and they connect via ethernet rather than wi fi

Our other equipment my laptop wifes laptop 3 phones daughters laptop/ tablets etc all connect to the other access points


anonymous-user

54 months

Thursday 12th December 2019
quotequote all
Some routers allow a guest WiFi VLAN with its own SSID. You could try that?

If it’s a hardware limitation, as above, I’d plug in a wired, wireless access point into our router and give it its own SSID for the fire sticks to talk to.



Edited by anonymous-user on Thursday 12th December 20:10