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Simpo Two

85,632 posts

266 months

Tuesday 1st May 2012
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MadOne said:
As for insurance, when we first got Spud we took out insurance with Pet Plan. Two days after taking it out he got hit by a car and his paw was damaged. We tried to claim on the insurance and they refused to believe that the accident happened two days after taking out the insurance. They kept insisting that it happened before and we were holding off taking him to the vet until we had insurance. We went through months of fighting with them and the bill came to almost £400. We have never paid it because we know we are in the right. The vets keep saying they will keep contacting the insurance company (who are still not backing down after almost a year).
That's disgraceful. The chances of an incident arising within two days of policy commencement are 2/365. So do they throw out that propoprtion (or more) of all claims? I'd be inclined to ask the vets if they can write a letter/expert witness statement stating that in their professional opinion the accident happened on X date. And if that doesn't work, go to the Insurance Ombudsman.

MadOne

821 posts

169 months

Tuesday 1st May 2012
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IainT said:
MadOne said:
I appeciate all your comments guys, I apologise for moaning.
You should have tried working with me while Max was poisoned... I was pretty tetchy so it's understandable!
Yeah thanks Ian, I can imagine how you felt. It's no fun when your boy is unwell. All he has done today is sleep 24/7. Staring at him now twitching away. A gorgeous sight. I am sure he will be OK. I will post updates.

MadOne

821 posts

169 months

Tuesday 1st May 2012
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Simpo Two said:
MadOne said:
As for insurance, when we first got Spud we took out insurance with Pet Plan. Two days after taking it out he got hit by a car and his paw was damaged. We tried to claim on the insurance and they refused to believe that the accident happened two days after taking out the insurance. They kept insisting that it happened before and we were holding off taking him to the vet until we had insurance. We went through months of fighting with them and the bill came to almost £400. We have never paid it because we know we are in the right. The vets keep saying they will keep contacting the insurance company (who are still not backing down after almost a year).
That's disgraceful. The chances of an incident arising within two days of policy commencement are 2/365. So do they throw out that propoprtion (or more) of all claims? I'd be inclined to ask the vets if they can write a letter/expert witness statement stating that in their professional opinion the accident happened on X date. And if that doesn't work, go to the Insurance Ombudsman.
Hi Simpo, yeah it has been a nightmare. The vet has written to them on many occasions stating that the injury was not two days old, it was a fresh injury but they keep saying that we were not covered at the time of the accident and there is nothing more to do. I didn't think of the Insurance Ombudsman but I will definitely be looking into it. We don't want to be on bad terms with the vet so we have just recently (due to recent incident) paid a bit of the bill and if we end up paying all of it we will try and claim it back. I have always hated dealing with insurance companies for anything.

IainT

10,040 posts

239 months

Tuesday 1st May 2012
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MadOne said:
All he has done today is sleep 24/7. Staring at him now twitching away. A gorgeous sight. I am sure he will be OK. I will post updates.
Seems to be both a sign of illness and a recovery mechanism, keep us posted.

Also agree with Simpo's post - utterly shocking treatment. Pet Plan were great with us and I'm shocked given their usually good reputation.

The Insurance Ombudsman is definitely the route to go, no messing.

Mobile Chicane

20,851 posts

213 months

Wednesday 2nd May 2012
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Bob, on the prowl for mice yesterday smile


MiniMan64

16,952 posts

191 months

Wednesday 2nd May 2012
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Some a bit different but definitely still cat related...

http://www.africam.com/wildlife/cheetah_cubs_tail


Asterix

24,438 posts

229 months

Thursday 3rd May 2012
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Shamelessly stolen from the gif thread but worthy of posting in here - brilliant imho.


8bit

4,880 posts

156 months

Thursday 3rd May 2012
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Asterix said:
Shamelessly stolen from the gif thread but worthy of posting in here - brilliant imho.

Love that!

TheHeretic

73,668 posts

256 months

Thursday 3rd May 2012
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One I did of Smudge earlier


Marf

22,907 posts

242 months

Thursday 3rd May 2012
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Is he warping space time??? Looks like some kinda lens effect going on around him laugh

TheHeretic

73,668 posts

256 months

Thursday 3rd May 2012
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Marf said:
Is he warping space time??? Looks like some kinda lens effect going on around him laugh
She is quite dense, funnily enough.






[small]I do hope you see what I did there. I'll be upset otherwise.[/small

Marf

22,907 posts

242 months

Thursday 3rd May 2012
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Not so dense light cannot escape her though eh wink

TheHeretic

73,668 posts

256 months

Thursday 3rd May 2012
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Marf said:
Not so dense light cannot escape her though eh wink
No, not as stupid as a black hole.

TheHeretic

73,668 posts

256 months

TheHeretic

73,668 posts

256 months

Friday 4th May 2012
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Being that summer is here, and getting hot, the lizards are out and about. Unfortunately one decided it would venture into the garden, which unfortunately for it meant it was 3 against 1. Smudge got it first. Played with it for a bit, then it escaped under a tree, where the other 2 joined the hunt. It make a breakaway, only to be chased down by the small, but nimble bugger, Whitey.

I managed to get it off him, and put it out of its misery.









Wally was useless.

Pique

1,158 posts

208 months

Sunday 6th May 2012
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Our 2 out enjoying the sun until next doors' Burmese scared them back inside:



Robbie B

7,715 posts

184 months

Sunday 6th May 2012
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Pique said:
Is that a Russian Blue? That's what I am after (or British Blue) but haven't found any locally. He/She's lovely!

Steameh

3,155 posts

211 months

Sunday 6th May 2012
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Pique said:
Our 2 out enjoying the sun until next doors' Burmese scared them back inside:

Looks like a posh old boy, or a 1930's man about town!
Moustache, Tuxedo and white dress shoes!

Pique

1,158 posts

208 months

Sunday 6th May 2012
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Robbie B said:
Is that a Russian Blue? That's what I am after (or British Blue) but haven't found any locally. He/She's lovely!
He is a British Blue. Coming up to his 1st birthday!

Steameh said:
Looks like a posh old boy, or a 1930's man about town!
Moustache, Tuxedo and white dress shoes!
Stewie is his half brother - I do call him my little english gentleman hehe

I will try to get some decent pictures of them together when they're not doing this:



or this:


TheHeretic

73,668 posts

256 months

Tuesday 8th May 2012
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Kitten playing in slo-mo.

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