cancelled flight

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Discussion

SplatSpeed

Original Poster:

7,490 posts

251 months

Friday 7th September 2012
quotequote all
Hi guys

I have a flight in a month

direct YHZ to LHR

this has been cancelled and replaced with a flight via montreal

Double the time 6h to 13h hours traveling.

what are my options as this stinks!

airline not mentioned due to name and shame rules!

Buster73

5,063 posts

153 months

Friday 7th September 2012
quotequote all
Buy another book.

CypherP

4,387 posts

192 months

Friday 7th September 2012
quotequote all
Do you have travel insurance? If so, does it cover for cancelled flights? Could possibly go through insurance and then book another flight if easier?

Or just go to airline directly and state your unhappiness with double the travel time and see if you can get a refund and book with another carrier?

rosscobmw

350 posts

158 months

Friday 7th September 2012
quotequote all
Gives you more time to pluck up the courage to chat up the stewardess

HOGEPH

5,249 posts

186 months

Friday 7th September 2012
quotequote all
Ask for an upgrade to first class as compensation!

Puggit

48,452 posts

248 months

Friday 7th September 2012
quotequote all
HOGEPH said:
Ask for an upgrade to first class as compensation!
I'm not sure Air Transat operate First Class? hehe

McHaggis

50,535 posts

155 months

Friday 7th September 2012
quotequote all
They are charter only? If so, I don't think you have the same protection or expectations.

Buy cheap, buy twice...

Grey Ghost

4,583 posts

220 months

Friday 7th September 2012
quotequote all
Puggit said:
HOGEPH said:
Ask for an upgrade to first class as compensation!
I'm not sure Air Transat operate First Class? hehe
Either that or the OP is coming back UPS biggrin

thepawbroon

1,153 posts

184 months

Friday 7th September 2012
quotequote all
Look in to the airline's compensation policy.

There's sometimes a hidden-away clause saying something like - if we rearrange your flight and it arrives later than the one you booked, we'll pay you some cash.

I just scored £500 compensation from BA for them cancelling a flight, putting my family and I on a later one which arrived about 8 hours later.

McHaggis

50,535 posts

155 months

Friday 7th September 2012
quotequote all
thepawbroon said:
Look in to the airline's compensation policy.

There's sometimes a hidden-away clause saying something like - if we rearrange your flight and it arrives later than the one you booked, we'll pay you some cash.

I just scored £500 compensation from BA for them cancelling a flight, putting my family and I on a later one which arrived about 8 hours later.
But with a bargain basement charter flight company?

Other than anything set out in flight regulations, I highly doubt it.

Puggit

48,452 posts

248 months

Friday 7th September 2012
quotequote all
Actually, I suspect it is not Air Transat but Canada's national carrier!

McHaggis

50,535 posts

155 months

Friday 7th September 2012
quotequote all
Puggit said:
Actually, I suspect it is not Air Transat but Canada's national carrier!
Really? Rare for a scheduled flight by aflag carrier to be cancelled so far in advance... More likely a charter...?

off_again

12,313 posts

234 months

Friday 7th September 2012
quotequote all
Buster73 said:
Buy another book.
Pace yourself. Get a book (as above) or three, take something to eat (assuming its a charter flight, so cheap and no food) but make sure its not a stimulant. Stay away from coffee. Wait until they close the curtains etc, pop a couple of sleeping tablets (off the shelf stuff should be fine, but make sure they are good strength) and driff off for 4-5 hours. Wake up again, read some more and watch the decent into LHR.

6 hours is nothing. 13 hours needs a bit more planning and management. Assume there is no inflight entertainment too - but if there is, a movie is a good relaxer before you snooze.

Personally, I like a few magazines from the local place to read on the plane on the way home. So if its the US, some of their motoring mags are great to read cover to cover on the way home!

Mobile Chicane

20,835 posts

212 months

Friday 7th September 2012
quotequote all
My guess is that said airline is no longer operating the direct route. Suck it up.

Nick M

3,624 posts

223 months

Friday 7th September 2012
quotequote all
off_again said:
6 hours is nothing. 13 hours needs a bit more planning and management.
Not least the need to get off the plane at some point wink

I'm working on the basis that Halifax to Heathrow, instead of being one flight, is now a two part flight, so popping a sleeping or two could cause a bit of fun and games when the crew have to wheel him off the plane in a comatose state hehe

sneijder

5,221 posts

234 months

Friday 7th September 2012
quotequote all
McHaggis said:
Really? Rare for a scheduled flight by aflag carrier to be cancelled so far in advance... More likely a charter...?
I've just had a flag carrier do this for a few flights 6 weeks from now.

An issue grounding one aircraft has a massive impact.

Some airlines are reluctant to lease something to cover the immediate shortfall, some are happy to.

SplatSpeed

Original Poster:

7,490 posts

251 months

Friday 7th September 2012
quotequote all
Puggit said:
I'm not sure Air Transat operate First Class? hehe
air transat stop those filghts on the 5th sept

not air transat!

Edited by SplatSpeed on Friday 7th September 15:31

GoneAnon

1,703 posts

152 months

Friday 7th September 2012
quotequote all
The allegedly low-cost Irish carrier sent me a text on the morning we were due to fly home to say that our flight was cancelled and to contct themm for a refund.

And that is ALL we got from them, after having to book replacement flights with other airlines (one charter to Birmingham, then a scheduled flight to Edinburgh) and 3 extra nights in hotels.

sooperscoop

408 posts

163 months

Saturday 8th September 2012
quotequote all
As it's direct, then we're talking AC860, the daily flight at midnight, and sadly the only one. I fly it 4 or 5 times a year.

I assume this is a technical issue or they are tweaking the schedule, as the flight is daily in summer, the then drops a few days in autumn for the winter timetable.

You will have to either change dates or fly via Toronto or Montreal. It sucks to double back but there's not much else to do. Maybe fly through New York, get the early flight into the city and the evening flight to London, with a full shopping day in between.....