Ryanair Cancellations

[Robertj21a]

Hedgeman said:

The manner in which Ryanair have handled this is disgraceful, shows zero forward planning and utter contempt for passengers. I hope they get deservedly screwed financially in term of EC261 compensation, and accommodation and subsistence under their duty of care obligations.

Personally they are my carrier of last resort, if the routing or timing means there is absolutely no alternative. In my view they're an airline who have successfully managed to change every single aspect of flying from a pleasure to a deeply unpleasant experience. Even if their fares were free, I would not choose to fly with them over alternative carriers.

To me, it's not just so much that they can be very cheap, it's more the variety of places they fly to - and the regional airports they fly from - that makes a big difference. Their frequencies and departure times are often very convenient (for me) as well.

[steve-5snwi]

Surely for Brussels you could catch the Eurostar?

For the op I'm pretty sure national express run a bus between stansted and Luton, I've also dropped a one way hire car off at a different airport and they didn't charge any extra.

Still cars can be cheap, thrifty were less than£45 for a one way Ina focus and europcar £50 on a group a

[Whitean3]

Doofus said:

I was told a pleasing tale a copule of years ago when, thanks to a Swedish (?) airline going bust, Ryanair got the chance to open a new route to a regional French airport. Apparently Ryanair said "We are Billy big bks. You have to give us 75% off landing and ground handling charges because we're so special."

The airport told them to fk off.

The same happened at Basel/Euroairport (my local)- Ryanair were already operating there, and made the demands to discount landing/handling fees. Same Foxtrot Oscar response. Easyjet were only too happy to snap up the extra slots when Ryanair went off to sulk

[Thankyou4calling]

A mother on the LBC phone in this morning had her holiday ruined by getting a text that the flight was cancelled 45 minutes before due. Lost her accommodation money, parking, fuel. She was devastated.

Presenter asked if she would ever book Ryanair again and her reply was clear "No way"

But of course we know that as soon as another cheap flight offer pops up that suits she will be on it.

Ryanair know that people have short memories and their (our) shallow pockets are easily raided with news of a seat sale.

[anonymous-user]

Thankyou4calling said:

A mother on the LBC phone in this morning had her holiday ruined by getting a text that the flight was cancelled 45 minutes before due. Lost her accommodation money, parking, fuel. She was devastated.

Presenter asked if she would ever book Ryanair again and her reply was clear "No way"

But of course we know that as soon as another cheap flight offer pops up that suits she will be on it.

Ryanair know that people have short memories and their (our) shallow pockets are easily raided with news of a seat sale.

She was probably on the internet telling everyone how clever she was for paying so little for her flight the day before also.

Do these people never wonder why their flight is so cheap? It’s like having the cheapest builder/travel insurance/cosmetic surgery/etc and then complaining when you have problems and they leave you without a roof/hospital/face etc.

Fair enough if you’re on your own and are happy to sort everything out yourself (assuming alternative arrangements are possible) when it all goes wrong but these people traveling with families or have onward bookings are always the ones that amaze me.

[hairyben]

El stovey said:

She was probably on the internet telling everyone how clever she was for paying so little for her flight the day before also.

Do these people never wonder why their flight is so cheap? It’s like having the cheapest builder/travel insurance/cosmetic surgery/etc and then complaining when you have problems and they leave you without a roof/hospital/face etc.

Fair enough if you’re on your own and are happy to sort everything out yourself (assuming alternative arrangements are possible) when it all goes wrong but these people traveling with families or have onward bookings are always the ones that amaze me.

While theres a lot to criticise ryanair for, i didnt realise cancellation rates were allready markedly higher?

[Dog Star]

I've only had positive experiences with RA - I don't expect much, just a plane to take me from A to B - a flying bus.
Cancelling all those flights is absolutely ludicrous and I really hope they get buttfked for it.

Back in the real world of non-PH holiday homes in France and all you high-rollers there are people with normal jobs, children at school etc. They get, say, 25 days a year holiday, some less. They've arranged the time off, booked catteries or whatever etc, got the leave signed off at work and then a couple of days before RA do this.

For me and many other normal folk that's the kicker - not the cost of flights or booked stuff, but the fking up of very precious days leave and it might be a break they've waited a long time for and all they can afford.

[steve-5snwi]

That flight was cancelled because of French air traffic control by all accounts

[steveo3002]

how have they managed pilot holidays in the past ? been running a fair few years without having to do this , surely its cheaper to get in agency worker /take on more staff than ground the plane and refund

makes me wonder if theres more to it

[So]

The share price has edged up this morning, so the market doesn't see this as a major catastrophe.

[Puggit]

steveo3002 said:

how have they managed pilot holidays in the past ? been running a fair few years without having to do this , surely its cheaper to get in agency worker /take on more staff than ground the plane and refund

makes me wonder if theres more to it

There is more to it, they've lost something like 150 pilots to Norwegian.

[Dr Murdoch]

Thankyou4calling said:

A mother on the LBC phone in this morning had her holiday ruined by getting a text that the flight was cancelled 45 minutes before due. Lost her accommodation money, parking, fuel. She was devastated.

Presenter asked if she would ever book Ryanair again and her reply was clear "No way"

But of course we know that as soon as another cheap flight offer pops up that suits she will be on it.

Ryanair know that people have short memories and their (our) shallow pockets are easily raided with news of a seat sale.

She had a 5 year old child...

Did she say the 14th of September?

Shouldn't the child of been at school

[Gary C]

Soir said:

Our flight to Brussels (in 10 days) cancelled but return 3 data later still there

Anyone have experience of getting refund & compensation from RA? (Our hotel is non refundable and cannot change dates)

I suspect RA will try everything not to compensate & have us jumping through many hoops to avoid it?

How can anyone defend Ryanair when they leave customers in this state.

[anonymous-user]

Gary C said:

Soir said:

Our flight to Brussels (in 10 days) cancelled but return 3 data later still there

Anyone have experience of getting refund & compensation from RA? (Our hotel is non refundable and cannot change dates)

I suspect RA will try everything not to compensate & have us jumping through many hoops to avoid it?

How can anyone defend Ryanair when they leave customers in this state.

That’s the deal though. You pay rock bottom prices and you get abandoned if things go wrong.

If they had happy employees that weren’t leaving and loads of spare pilots and aircraft to cover shortfalls etc they would be much more expensive.

The problem happens when people pay these ridiculously low prices and then expect to be looked after better. You can’t expect both, It’s not realistic, you’re getting what you pay (very little) for.

[gregs656]

They provided a good service for me when I went to Dublin earlier in the year, and the price differential between them and the competition was significant. I wouldn't have gone if I couldn't get there for RA prices basically.

However this is such a huge mess. Hard to think how they could have handled this any worse really.

[Gary C]

El stovey said:

Gary C said:

Soir said:

Our flight to Brussels (in 10 days) cancelled but return 3 data later still there

Anyone have experience of getting refund & compensation from RA? (Our hotel is non refundable and cannot change dates)

I suspect RA will try everything not to compensate & have us jumping through many hoops to avoid it?

How can anyone defend Ryanair when they leave customers in this state.

That’s the deal though. You pay rock bottom prices and you get abandoned if things go wrong.

If they had happy employees that weren’t leaving and loads of spare pilots and aircraft to cover shortfalls etc they would be much more expensive.

The problem happens when people pay these ridiculously low prices and then expect to be looked after better. You can’t expect both, It’s not realistic, you’re getting what you pay (very little) for.

But we also expect that the really cheap flights are loss leaders for the profitable ones and that RA will stick to the basic principle of honouring their end and comply with EU and CAA rules.

Seems RA don't give a st.

[anonymous-user]

Gary C said:

But we also expect that the really cheap flights are loss leaders for the profitable ones and that RA will stick to the basic principle of honouring their end and comply with EU and CAA rules.

Seems RA don't give a st.

They do comply with the rules. Where applicable, passengers will be eligible for compensation.

You’re right though that they don’t care. They don’t care about their employees and that’s why so many are leaving. They’re now leaving faster than they can be replaced so they have to cancel flights.

[steve-5snwi]

They have been forced to change the holiday period from Apr-mar to Jan-Dec and the rota has caught them out that along with a shortage I pilots

It won't stop me flying with them, they are cheap, usually ontime the seats are fixed and more comfortable than other airlines

[loafer123]

steve-5snwi said:

They have been forced to change the holiday period from Apr-mar to Jan-Dec and the rota has caught them out that along with a shortage I pilots

How were they "forced"?

The fact is that they have contempt for their customers and employees.

The posts on here indicate that there are those who are prepared to bear that contempt in return for low prices and the risks of additional charges and cancellations that come with it, whilst others are not.

Personally, having flown with them a few years ago, and having discussed their engineering with someone well placed to opine, I choose not to.

Your mileage may vary.

[Gary C]

El stovey said:

Gary C said:

But we also expect that the really cheap flights are loss leaders for the profitable ones and that RA will stick to the basic principle of honouring their end and comply with EU and CAA rules.

Seems RA don't give a st.

They do comply with the rules. Where applicable, passengers will be eligible for compensation.

You’re right though that they don’t care. They don’t care about their employees and that’s why so many are leaving. They’re now leaving faster than they can be replaced so they have to cancel flights.

During the volcanoe dust, they were refusing to honour their liabilities.

I do t know if they aren't this time too but I wouldn't be suprised if they try to wriggle out on some.

But, morally, they stink.