Ryanair Cancellations

[Pothole]

Looks like mine aren't cancelled...so far. Glad I didn't bother getting excited.

[Cold]

400,000 passengers affected apparently and now the pilots are being offered a £12k bonus to help get RA out of the mess.

[Sheepshanks]

Cold said:

400,000 passengers affected apparently and now the pilots are being offered a £12k bonus to help get RA out of the mess.

How's that going to work - I thought they were all on holiday / training / maxxed out on hours / working for Norwegian?

[loafer123]

Cold said:

400,000 passengers affected apparently and now the pilots are being offered a £12k bonus to help get RA out of the mess.

Except, just like with their customers, the small print means that bonus is heavily caveated...they have to do 800 flying hours, not take more than 4 sick days and have a "z" in their name.

one of those things may be untrue

[montymoo]

Cold said:

400,000 passengers affected apparently and now the pilots are being offered a £12k bonus to help get RA out of the mess.

The 12k bonus is for captains only, but the strings attached to it make it very unlikely anyone will achieve it, and they are able to stop pilots from achieving it.

i think the last figures i saw where that in the last 12 months over 700 experienced pilots had left the company, and only 600 had joined (unsure exactly where i saw these figures but ill try find the source). Add this to the constantly expanding nature of ryanair, and i struggle to see how this can be avoided again next year unless they change something.

[Robertj21a]

Gary C said:

During the volcanoe dust, they were refusing to honour their liabilities.

I do t know if they aren't this time too but I wouldn't be suprised if they try to wriggle out on some.

But, morally, they stink.

Certainly an incorrect statement as far as I am concerned. I was booked to fly with Ryanair when that volcanic ash stopped all airlines flying. Even before I had a chance to contact them I found an explanatory e-mail had been sent to me already, with details of how to claim a refund (or re-book etc). I requested a refund and it was received within a week. I know many other airlines failed to provide anything like that service.

[hairyben]

hairyben said:

El stovey said:

She was probably on the internet telling everyone how clever she was for paying so little for her flight the day before also.

Do these people never wonder why their flight is so cheap? It’s like having the cheapest builder/travel insurance/cosmetic surgery/etc and then complaining when you have problems and they leave you without a roof/hospital/face etc.

Fair enough if you’re on your own and are happy to sort everything out yourself (assuming alternative arrangements are possible) when it all goes wrong but these people traveling with families or have onward bookings are always the ones that amaze me.

While theres a lot to criticise ryanair for, i didnt realise cancellation rates were allready markedly higher?

bump.

What are the cancellation rates? Is there like a league table of cancelled flight airlines?

All the other crap and an hour or twos delay I'm not bothered ahout I'll take it as part of the package but I want to get where I'm going

[Cold]

Members of the Commons' Transport Select Committee are calling on O'Leary to explain himself.

[So]

Cold said:

Members of the Commons' Transport Select Committee are calling on O'Leary to explain himself.

He should say, "I'm running a business, not a charity. Sometimes st happens and we have to cancel services. Now get your nose out our affairs".

It's not like he has a knighthood to take away.

[Robertj21a]

So said:

He should say, "I'm running a business, not a charity. Sometimes st happens and we have to cancel services. Now get your nose out our affairs".

It's not like he has a knighthood to take away.

I have to say I rather agree. O'Leary can be an utter idiot, and this fiasco does little to change that view, but he runs a highly efficient and profitable business - many others must secretly envy him. What use is it (for anybody) if he was to appear in front of any committee ?

[anonymous-user]

Robertj21a said:

So said:

He should say, "I'm running a business, not a charity. Sometimes st happens and we have to cancel services. Now get your nose out our affairs".

It's not like he has a knighthood to take away.

I have to say I rather agree. O'Leary can be an utter idiot, and this fiasco does little to change that view, but he runs a highly efficient and profitable business - many others must secretly envy him. What use is it (for anybody) if he was to appear in front of any committee ?

I didn't know they could call on foreign companies and owners into the cesspit that is the HOC,
Although I don't like what I see of the man at times he should tell them to FO.

[Speed 3]

speedyguy said:

I didn't know they could call on foreign companies and owners into the cesspit that is the HOC,
Although I don't like what I see of the man at times he should tell them to FO.

True but it would be quite good seeing him in front of those sanctimonious self-servers. If you've ever seen him in front of the EU politico's he's fking hilarious:

https://www.youtube.com/watch?v=p4HYSsrlcq8

[Gary C]

Robertj21a said:

Gary C said:

During the volcanoe dust, they were refusing to honour their liabilities.

I do t know if they aren't this time too but I wouldn't be suprised if they try to wriggle out on some.

But, morally, they stink.

Certainly an incorrect statement as far as I am concerned. I was booked to fly with Ryanair when that volcanic ash stopped all airlines flying. Even before I had a chance to contact them I found an explanatory e-mail had been sent to me already, with details of how to claim a refund (or re-book etc). I requested a refund and it was received within a week. I know many other airlines failed to provide anything like that service.

Did you get payment for accommodation ?, sounds as if you just got your flights cancelled. However some people were stranded and RA tried to back out of their responsibility to look after them.

O'riely was on the news saying why should they pay for accommodation in the £1000's for people who payed for a £20 ticket. I don't think they actually managed to back out of any responsibility after they were taken to court and found liable.

It does show the attitude of RA's boss to his passengers.

Oh, and because it wasn't true for you, doesn't make it, as you seem to suggest, untrue.

Edited by Gary C on Wednesday 20th September 07:00

[Robertj21a]

Gary C said:

Did you get payment for accommodation ?, sounds as if you just got your flights cancelled. However some people were stranded and RA tried to back out of their responsibility to look after them.

O'riely was on the news saying why should they pay for accommodation in the £1000's for people who payed for a £20 ticket. I don't think they actually managed to back out of any responsibility after they were taken to court and found liable.

It does show the attitude of RA's boss to his passengers.

Oh, and because it wasn't true for you, doesn't make it, as you seem to suggest, untrue.

Edited by Gary C on Wednesday 20th September 07:00

I specifically said '....as far as I am concerned'. You are correct that just the flights were cancelled, I never mentioned accommodation as it wasn't relevant.

All I said was that it was handled very professionally, and quickly, by Ryanair. Some other airlines were not so efficient.

To be honest, you sound like someone who is determined to find fault in everything even though, it appears, that you have no first hand knowledge of the situation I described.

[anonymous-user]

Robertj21a said:

Gary C said:

Did you get payment for accommodation ?, sounds as if you just got your flights cancelled. However some people were stranded and RA tried to back out of their responsibility to look after them.

O'riely was on the news saying why should they pay for accommodation in the £1000's for people who payed for a £20 ticket. I don't think they actually managed to back out of any responsibility after they were taken to court and found liable.

It does show the attitude of RA's boss to his passengers.

Oh, and because it wasn't true for you, doesn't make it, as you seem to suggest, untrue.

Edited by Gary C on Wednesday 20th September 07:00

I specifically said '....as far as I am concerned'. You are correct that just the flights were cancelled, I never mentioned accommodation as it wasn't relevant.

All I said was that it was handled very professionally, and quickly, by Ryanair. Some other airlines were not so efficient.

To be honest, you sound like someone who is determined to find fault in everything even though, it appears, that you have no first hand knowledge of the situation I described.

You work for Ryanair don’t you Robert?

[hairyben]

How is it ryanair escape listing on flightstats?

http://www.flightstats.com/go/Media/stats.do?regio...

[So]

Is it really reasonable to expect a budget airline to pay thousands in compensation, to passengers who paid tens of pounds, for circumstances beyond the airline's control?

Isn't this a hangover from when airlines were making massive margins?

When passengers are effetively paying for a cheap ticket on an airborne bus, surely they should assume some of the risk? Bus and coach companies aren't liable for compensation / accommodation costs when a natural disaster requires the cancellation of a flight.

[loafer123]

So said:

Is it really reasonable to expect a budget airline to pay thousands in compensation, to passengers who paid tens of pounds, for circumstances beyond the airline's control?

Isn't this a hangover from when airlines were making massive margins?

When passengers are effetively paying for a cheap ticket on an airborne bus, surely they should assume some of the risk? Bus and coach companies aren't liable for compensation / accommodation costs when a natural disaster requires the cancellation of a flight.

They were well aware of their regulatory environment when they sold the tickets. They should have priced in that risk.

[Speed 3]

So said:

Is it really reasonable to expect a budget airline to pay thousands in compensation, to passengers who paid tens of pounds, for circumstances beyond the airline's control?

This was entirely under the airlines control

[Robertj21a]

El stovey said:

You work for Ryanair don’t you Robert?

Ha ha, no way !

I just get a bit fed up with biased comments, usually from people who have no first-hand knowledge, when I've used Ryanair so many times without any issues.