Ryanair Cancellations

[Sa Calobra]

700 pilots quit in the last financial year.

Wow. I wouldn't do business with someone who treats their staff badly. I don't care if it's 'cheap'.

[anonymous-user]

Sa Calobra said:

700 pilots quit in the last financial year.

Wow. I wouldn't do business with someone who treats their staff badly. I don't care if it's 'cheap'.

This is the power of consumerism, you read about stuff like this, you see how poorly customers are treated by RA own doing and you think, maybe i buy an air ticket else where. It starting to feel like a Ratners type moment.

[mcbook]

Ryanair's business model proves that people don't care about customer service, or at least not enough to pay for it.

I don't imagine the ordinary punter will care about how they treat their staff either. It's quite sad but probably true of 99% of their customers.

After previous bad experiences with Ryanair I have avoided them for the past 5 years or so. This is just another reminder that I'm doing the right thing. I'm under no illusions that other companies treat their employees like gods but the lengths Ryanair go to to ensure cheap labour is really pushing it. I hope the pilots unionise and screw O'Leary over.

"OH NO!" they cry. "I'll need to pay another £3.99 for my flight to [somewhere far away from] Barcelona".

[Sa Calobra]

If 700 pilots quit what does that say about safety and practices?

The press offer of £12,000 is a red herring to make people think the staff are st and Ryanair are good/trying but held ransom.

[Robertj21a]

mcbook said:

Ryanair's business model proves that people don't care about customer service, or at least not enough to pay for it.

I don't imagine the ordinary punter will care about how they treat their staff either. It's quite sad but probably true of 99% of their customers.

After previous bad experiences with Ryanair I have avoided them for the past 5 years or so. This is just another reminder that I'm doing the right thing. I'm under no illusions that other companies treat their employees like gods but the lengths Ryanair go to to ensure cheap labour is really pushing it. I hope the pilots unionise and screw O'Leary over.

"OH NO!" they cry. "I'll need to pay another £3.99 for my flight to [somewhere far away from] Barcelona".

I will still use Ryanair as they fly to/from where I want to go. If they need to improve the staff T&Cs, and that leads to higher fares, then it's fine with me. I use Easyjet as well for different destinations but I do wish they'd get their timekeeping better (seems to be improving, slowly).

[Mr E]

Sa Calobra said:

If 700 pilots quit what does that say about safety and practices?

Virtually nothing.
It does say quite a lot about rates of pay and/or working culture/environment.

[s1962a]

Talking about safety, are the checks / maintenance done for low budget airlines the same as done for the major carriers? I'm thinking maintenance on planes is just something everyone pays for and the standards are the same.

[jmorgan]

Sa Calobra said:

If 700 pilots quit what does that say about safety and practices?

The press offer of £12,000 is a red herring to make people think the staff are st and Ryanair are good/trying but held ransom.

I only read that as a bribe to get staff in after the solids hit the fan. Listening to a few stories on the radios today, from people that have worked for Ryan Air and still working for them, would a better T+C get them back on track.

Might have to put the fares up to £50 though.

[loafer123]

s1962a said:

Talking about safety, are the checks / maintenance done for low budget airlines the same as done for the major carriers? I'm thinking maintenance on planes is just something everyone pays for and the standards are the same.

Fifty shades of grey....

Your average West African airline does not take the same approach as British Airways.

Ryanair, like all western airlines, have to do a certain legal minimum. From what I have heard and judging by their corporate attitude, you can't expect much more than that.

[AndStilliRise]

He needs to go.

[Sa Calobra]

AndStilliRise said:

He needs to go.

By the look of it he's taking the company down with him

[gregs656]

mcbook said:

Ryanair's business model proves that people don't care about customer service, or at least not enough to pay for it.

I don't imagine the ordinary punter will care about how they treat their staff either. It's quite sad but probably true of 99% of their customers.

After previous bad experiences with Ryanair I have avoided them for the past 5 years or so. This is just another reminder that I'm doing the right thing. I'm under no illusions that other companies treat their employees like gods but the lengths Ryanair go to to ensure cheap labour is really pushing it. I hope the pilots unionise and screw O'Leary over.

"OH NO!" they cry. "I'll need to pay another £3.99 for my flight to [somewhere far away from] Barcelona".

Does it surprise you people don't really care about customer service on short haul flights? On a short haul flight my idea of good customer service is being left alone.

I'd fly with Ryanair again if the competition was significantly more expensive (as it was the last time I flew with them). The saving last time covered the cost of accomodation, lunch and a night out. Happy days.

Doesn't excuse this absolute st show however. He seems to be picking a fight he can't win to no ones benefit.

[Stedman]

Sa Calobra said:

If 700 pilots quit what does that say about safety and practices?

The press offer of £12,000 is a red herring to make people think the staff are st and Ryanair are good/trying but held ransom.

100%. Saw it on the railway too.

[anonymous-user]

The daily mash is on point

As usual with the mash, it leans towards adult language

http://www.thedailymash.co.uk/news/business/we-are...

[valiant]

Sa Calobra said:

If 700 pilots quit what does that say about safety and practices?

The press offer of £12,000 is a red herring to make people think the staff are st and Ryanair are good/trying but held ransom.

Yep, classic distraction technique.

Announce a 'reasonable' solution to the press and public who'll turn on the staff as being greedy, unreasonable and 'holding them to ransom' ignoring all the somersaults and hoops the staff have to jump through to get it and giving up a ton of terms and conditions to pay for it.

Happens all the time in rail industry.

Thing with RA is that there is no one voice to negotiate with RA. I know they're trying to get a bit of organising done but with pilots spread widely throughout Europe, it will be an uphill struggle.

[anonymous-user]

valiant said:

Yep, classic distraction technique.

Announce a 'reasonable' solution to the press and public who'll turn on the staff as being greedy, unreasonable and 'holding them to ransom' ignoring all the somersaults and hoops the staff have to jump through to get it and giving up a ton of terms and conditions to pay for it.

Happens all the time in rail industry.

Thing with RA is that there is no one voice to negotiate with RA. I know they're trying to get a bit of organising done but with pilots spread widely throughout Europe, it will be an uphill struggle.

Most aren’t even employed directly by Ryanair but are on some dodgy contract through a third party agency. .

http://www.ibtimes.co.uk/brookfield-aviation-inter...

[Stedman]

El stovey said:

Most aren’t even employed directly by Ryanair but are on some dodgy contract through a third party agency. .

http://www.ibtimes.co.uk/brookfield-aviation-inter...

"But I barely pay any tax!" - Stedman's mate who was a Ryanair pilot until this year.

[Sa Calobra]

valiant said:

Yep, classic distraction technique.

Announce a 'reasonable' solution to the press and public who'll turn on the staff as being greedy, unreasonable and 'holding them to ransom' ignoring all the somersaults and hoops the staff have to jump through to get it and giving up a ton of terms and conditions to pay for it.

Happens all the time in rail industry.

Thing with RA is that there is no one voice to negotiate with RA. I know they're trying to get a bit of organising done but with pilots spread widely throughout Europe, it will be an uphill struggle.

On a basic level they have to cancel their holidays till?.. then if they get the 12k it's taxed to the hilt. They can't stack/carry their holidays into next year otherwise they'll have a cancellation issue next year as it's own issue.

To the average discount knuckle dragging Ryanair frequent flier they won't care. They'll just see the pilots as greedy tossers and it's all business. I bet Ryanair is employing PR heavyweights now to further protect their image and attack staff.

If I went into a restaurant and heard the management keep all the tips. The place would never see my business again. Im tight as fk and I'm well known for it as a running joke but I am big on treating people right.

[Sheepshanks]

Sa Calobra said:

700 pilots quit in the last financial year.

Wow. I wouldn't do business with someone who treats their staff badly. I don't care if it's 'cheap'.

700 is about 17%. Is that so terrible? Apparently 30% of car salesmen quit every year.

[Gary C]

Sheepshanks said:

Sa Calobra said:

700 pilots quit in the last financial year.

Wow. I wouldn't do business with someone who treats their staff badly. I don't care if it's 'cheap'.

700 is about 17%. Is that so terrible? Apparently 30% of car salesmen quit every year.

I want my pilots to be thinking about the job, not be pissed off.

In my industry, most staff in similar jobs to a pilot tend to do 30 years with us. I think most people are happy we keep our minds on the job.