Ryanair Cancellations

Author
Discussion

Jaguar steve

9,232 posts

211 months

Saturday 16th September 2017
quotequote all
REALIST123 said:
Jaguar steve said:
AndStilliRise said:
I hate Ryanair. Closed the flight while I was in the queue for check-in. Never again.
I love Ryanair. They've enabled a whole world of several flights a year and lots of cheap holidays and short breaks for us. All you have to do is read the rules, play the game their way and if it goes tits up - which it could with any carrier at anytime then just live with it.

Just don't ever buy one of their Breakfast Baps, no matter how hungry you are vomit
They're crap. Airline of last resort.

Apparently they're cancelling 40-50 flight per day for 6 weeks 'to get punctuality up from 80 (what it is) to 90% (target) and to clear a backlog of staff leave

Unbelievably disgraceful. For one, flights that have been scheduled, taken bookings and are cancelled should be recorded as indefinitely late, imo, further lowering their punctuality statistic, not improving it. What a meaningless statistic that can now be seen to be.

Next, according to the BBC's Simon Calder anyone who has their flight cancelled should be offered an alternative, with another airline if necessary and are entitled to compensation. I do hope it costs Ryanair an awful lot.

Apparently they made over £1B profit last year so it's hardly that they're in cash trouble. Just another arrogant demonstration of their attitude towards their customers.

As I said, the airline of last resort.
Couldn't care less about the company attitude or how much money they make or whatever the statistics say I'm afraid and nor I give a toss how I get treated or how unpleasant the flight is if the end result is I fly from Stanstead to the SoF for less than a tenner or do our regular 4000 mile round trip to the Canaries and back for around a hundred quid each.

Even if we had severe delays or ended up binning an entire holiday now without a penny in compensation - and we might well end up doing exactly that as we're off again in October and Mrs JS is going to Prague for a long weekend a few days after we get back - overall big picture is we'd still be quids in and have been flown to some great places for buttons.

Frank7

6,619 posts

88 months

Saturday 16th September 2017
quotequote all
AndStilliRise said:
I hate Ryanair. Closed the flight while I was in the queue for check-in. Never again.
I hear you loud and clear, about 12 or more years back, we got a last minute, unexpected invite to a freebie long weekend in Stockholm.
All I could get after looking around, was a very early RyanAir flight.
We took off around 07.00, and 30 minutes in, I asked if I could buy a coffee, or a bottle of water, "No sir, but I can sell you a vodka."
Nobody likes a booze more than me, but at SEVEN THIRTY A.M? Gimme a break.
We landed nearer to Finland than Stockholm, the bus to the city took nearly as long as the flight.
A year or two later, one of my kids was in a villa in Murcia, Spain, with his family, he called me and said, "You're always swanning around doing nothing dad, get a flight to San Javier, I'll pick you up and treat you to a bottle of white wine and a plate of octopus."
Once again, I found a RyanAir flight, but with decent timings this time, and established that it definitely went into San Javier, not Alicante or Almeria, so I booked it.
At Stansted, I discovered that there was no seat allocation, it was first come, first served.
When boarding was called, you would have thought that it was a gold rush, they went bananas.
I said to my wife, sit down, take it easy, let this mob die down.
But when we did board, there was uproar, it was like an Irish travellers beano.
There were women crying that their kids were seated not near them, there were two tattooed guys wanting to fight one another over a window seat, and the flight attendants were like boxing referees.
We found two seats, miles apart, but we didn't care, we were just glad to get on, get there, and get off.
That was emphatically RyanAir's last chance, before we returned, we decided, no more of that.

abzmike

8,405 posts

107 months

Saturday 16th September 2017
quotequote all
Cancellation of flights on this scale because they are not able to staff them is unacceptable in my view. Typically the flights are just a portion of arrangement for a trip, and they will now all be impacted for a large number of people, probably involving loss of hotel bookings etc as well as huge inconvenience.

The airport operators should remove the slots and give them to airlines that can provide a more reliable service.

Frank7

6,619 posts

88 months

Saturday 16th September 2017
quotequote all
abzmike said:
Cancellation of flights on this scale because they are not able to staff them is unacceptable in my view. Typically the flights are just a portion of arrangement for a trip, and they will now all be impacted for a large number of people, probably involving loss of hotel bookings etc as well as huge inconvenience.

The airport operators should remove the slots and give them to airlines that can provide a more reliable service.
What you're saying makes sense to me, but unfortunately, giving the slots to other carriers doesn't always help someone who has been inconvenienced by a RyanAir cancellation.
On BBC news just now, was a guy on holiday with his fiancée in Italy.
He'd received a text from RyanAir, telling him to check his email.
When he did, he discovered that his return flight to U.K., scheduled for a Tuesday, as they were both due at work on the Wednesday, had been cancelled.
RyanAir said that they could seek an alternative RyanAir flight, or apply for compensation.
The next available RyanAir flight was the following Saturday, and any other available alternative flight was way more expensive than the compensation they'd get from RyanAir.
So it was lose-lose for them.

anonymous-user

55 months

Saturday 16th September 2017
quotequote all
Really good to see that they're getting a PR hammering.


anonymous-user

55 months

Saturday 16th September 2017
quotequote all
Jaguar steve said:
REALIST123 said:
Jaguar steve said:
AndStilliRise said:
I hate Ryanair. Closed the flight while I was in the queue for check-in. Never again.
I love Ryanair. They've enabled a whole world of several flights a year and lots of cheap holidays and short breaks for us. All you have to do is read the rules, play the game their way and if it goes tits up - which it could with any carrier at anytime then just live with it.

Just don't ever buy one of their Breakfast Baps, no matter how hungry you are vomit
They're crap. Airline of last resort.

Apparently they're cancelling 40-50 flight per day for 6 weeks 'to get punctuality up from 80 (what it is) to 90% (target) and to clear a backlog of staff leave

Unbelievably disgraceful. For one, flights that have been scheduled, taken bookings and are cancelled should be recorded as indefinitely late, imo, further lowering their punctuality statistic, not improving it. What a meaningless statistic that can now be seen to be.

Next, according to the BBC's Simon Calder anyone who has their flight cancelled should be offered an alternative, with another airline if necessary and are entitled to compensation. I do hope it costs Ryanair an awful lot.

Apparently they made over £1B profit last year so it's hardly that they're in cash trouble. Just another arrogant demonstration of their attitude towards their customers.

As I said, the airline of last resort.
Couldn't care less about the company attitude or how much money they make or whatever the statistics say I'm afraid and nor I give a toss how I get treated or how unpleasant the flight is if the end result is I fly from Stanstead to the SoF for less than a tenner or do our regular 4000 mile round trip to the Canaries and back for around a hundred quid each.

Even if we had severe delays or ended up binning an entire holiday now without a penny in compensation - and we might well end up doing exactly that as we're off again in October and Mrs JS is going to Prague for a long weekend a few days after we get back - overall big picture is we'd still be quids in and have been flown to some great places for buttons.

As they say, you can fool some of the people all of the time........

HTP99

22,582 posts

141 months

Saturday 16th September 2017
quotequote all
REALIST123 said:
Really good to see that they're getting a PR hammering.
They've had loads over the years, never seems to do them any harm.

Shay HTFC

3,588 posts

190 months

Saturday 16th September 2017
quotequote all
REALIST123 said:

As they say, you can fool some of the people all of the time........
He's not wrong though. Before Ryanair, flying abroad was a big deal. Now its pretty much cheaper to fly to Europe for the weekend than it is to get the car out and go for a day out closer to home!

hairyben

8,516 posts

184 months

Saturday 16th September 2017
quotequote all
HTP99 said:
REALIST123 said:
Really good to see that they're getting a PR hammering.
They've had loads over the years, never seems to do them any harm.
Yup. Massive market penetration, you type London(any) } wherever into Skyscanner and they're all over everywhere

Robertj21a

16,478 posts

106 months

Saturday 16th September 2017
quotequote all

I'm surprised that Ryanair (it's not RyanAir.....) have cocked this up so badly - they have been getting very much better in recent years. I know O'Leary will still receive loads of publicity as a result but even he seems to have realised that it can backfire.

I've used Ryanair dozens of times and can honestly say I've never had a serious problem - they're far more on time than Easyjet and the fares are ridiculously cheap. It's the poor service at the airport gate that annoys me as much as anything but just a few quid more gets me Priority boarding.

Driver101

14,376 posts

122 months

Saturday 16th September 2017
quotequote all
It is a right mess of a situation. It shouldn't be allowed to happen.

I've flown Easyjet and Ryanair numerous times and have never had an issue other than occasional minor delays. They do get bad PR but often they are the only choice for me. There isn't an alternative carrier to choose more often than not.

djc206

12,362 posts

126 months

Saturday 16th September 2017
quotequote all
Perik Omo said:
They will have a hire car that has to dropped at Stansted which adds another complication, the only flights into Limoges are Stansted, East Midlands, Manchester or Flybe from Southampton none of which are feasible given that they have to go to Stansted to drop the pre-paid hire car. Short notice travel changes are really difficult when you have 5 suitcases and three very young children. The only option seems to be to cancel and lose the money and try and book Luton to Bordeaux with easyjet which is 2 and a half hour drive away from us plus they would have to get from Stansted to Luton or try and change the car drop-off to Luton, again incurring extra costs. The train option is Stansted to Liverpool Street, underground to St Pancreas, Eurostar to Paris, across Paris to Gare Austerlitz and train to Limoges all with the little-uns and luggage so can't really see that as feasible.
You could hedge your bets and book Ryanair Stansted to Bordeaux as a backup. Chances are one of them will definitely go!

Pothole

34,367 posts

283 months

Saturday 16th September 2017
quotequote all
Shall we get some perspective? They are planning to cancel UP TO 50 flights a day. They say they're cancelling 2%. Does that equate to a 98% chance of any given flight going ahead?

anonymous-user

55 months

Saturday 16th September 2017
quotequote all
Pothole said:
Shall we get some perspective? They are planning to cancel UP TO 50 flights a day. They say they're cancelling 2%. Does that equate to a 98% chance of any given flight going ahead?
Would you like to be one of the 300000 travellers who have been fooked? Reading about family weddings etc being destroyed this weekend as family members have not arrived etc, also all the knock on effects to people's travel and work plans etc many just abandoned abroad

Robertj21a

16,478 posts

106 months

Saturday 16th September 2017
quotequote all
speedyguy said:
Would you like to be one of the 300000 travellers who have been fooked? Reading about family weddings etc being destroyed this weekend as family members have not arrived etc, also all the knock on effects to people's travel and work plans etc many just abandoned abroad
To get this back in perspective, again, those unfortunate situations can also arise from poor weather conditions, aircraft breakdowns, airport closures and Air Traffic Controller strikes......etc etc

djc206

12,362 posts

126 months

Saturday 16th September 2017
quotequote all
Robertj21a said:
To get this back in perspective, again, those unfortunate situations can also arise from poor weather conditions, aircraft breakdowns, airport closures and Air Traffic Controller strikes......etc etc
Indeed they can but these cancellations are in addition to those meaning flying Ryanair increases your odds of being disrupted

Pothole

34,367 posts

283 months

Saturday 16th September 2017
quotequote all
speedyguy said:
Pothole said:
Shall we get some perspective? They are planning to cancel UP TO 50 flights a day. They say they're cancelling 2%. Does that equate to a 98% chance of any given flight going ahead?
Would you like to be one of the 300000 travellers who have been fooked? Reading about family weddings etc being destroyed this weekend as family members have not arrived etc, also all the knock on effects to people's travel and work plans etc many just abandoned abroad
"Destroyed"? Not really.

I'm flying Ryanair in late October (I hope) so I may well be affected. I'll be annoyed, but I won't get it all out of proportion.

Robertj21a

16,478 posts

106 months

Saturday 16th September 2017
quotequote all
djc206 said:
Indeed they can but these cancellations are in addition to those meaning flying Ryanair increases your odds of being disrupted
Agreed, but it doesn't affect 98% of their flights anyway.

Lotus Notes

1,204 posts

192 months

Saturday 16th September 2017
quotequote all
I've always said, book with your eyes open..

Never business critical, never with kids, never an important event or holiday. Otherwise a good price and awful service.

The latest problems reek of bad management and lack of contingency, but if profits are 1 billion euros/yr I don't think they're doing too badly.

Perik Omo

Original Poster:

1,913 posts

149 months

Sunday 17th September 2017
quotequote all
djc206 said:
You could hedge your bets and book Ryanair Stansted to Bordeaux as a backup. Chances are one of them will definitely go!
We've booked East Midlands for the day before as a backup, if they take that one then maybe Ryanair will cancel the Stansted one and we can get the refund but if they both operate then we've lost one lot of fares.