Ryanair Cancellations

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Discussion

Robertj21a

16,480 posts

106 months

Thursday 28th September 2017
quotequote all
loafer123 said:
Not at all.

You just seem very, err, motivated in their defence.
Fair comment, I probably am ! - it's simply that I get bored stiff of reading all the silly comments about Ryanair which have little basis in fact. Many are from people who have never flown with them, are not used to their fairly rigid procedures, and/or have simply heard negative comments from others. Those who have used Ryanair and Easyjet many times, for about 20 years, will know that both have their faults and benefits.
O'Leary does nothing to help matters and I sometimes wonder how on earth such an arrogant person can get away with his various sharp practices - but he does, and customers still go back for more.
Heaven knows how big and popular Ryanair would be if they simply treated their customers as human beings !

Biker 1

7,756 posts

120 months

Thursday 28th September 2017
quotequote all
Robertj21a said:
Fair comment, I probably am ! - it's simply that I get bored stiff of reading all the silly comments about Ryanair which have little basis in fact. Many are from people who have never flown with them, are not used to their fairly rigid procedures, and/or have simply heard negative comments from others. Those who have used Ryanair and Easyjet many times, for about 20 years, will know that both have their faults and benefits.
O'Leary does nothing to help matters and I sometimes wonder how on earth such an arrogant person can get away with his various sharp practices - but he does, and customers still go back for more.
Heaven knows how big and popular Ryanair would be if they simply treated their customers as human beings !
I've never flown RA & from the latest st in the news I am 100% sure I never will. What an absolute crock. I have flown easyjet a couple of times - they were OK, polite & punctual, but by the time I factored everything else in, like luggage, food, flying at silly-o-clock etc, wasn't really worth it.

hornetrider

63,161 posts

206 months

Thursday 28th September 2017
quotequote all
Ryanair read the riot act.

http://www.bbc.co.uk/news/business-41435013

Ryanair has been told to correct its compensation policy for hundreds of thousands of passengers whose flights have been cancelled, by 5pm on Friday.

The UK's Civil Aviation Authority says the airline must stop misleading passengers about the option to be re-routed with another airline.

The regulator has ordered the budget airline to say publicly how it will re-route passengers who require it.
Ryanair must also say how it will reimburse their out-of-pocket expenses.

In addition, the beleaguered airline must promise to help any of the passengers whose flights have been cancelled in the past two weeks, but who may have chosen an unsuitable option as a result of being misled by Ryanair, the regulator said.

The demands cover passengers who were due to fly to and from the UK.

steve-5snwi

8,694 posts

94 months

Thursday 28th September 2017
quotequote all
If its an issue with Ryanair making people pay for their training how come so many people want to join the company at their own expense ?

I can understand why O'Leary doesn't want unions they wouldn't always help the situation.

For those saying they wouldn't fly with Ryanair ever and live outside the M25 who would you fly with short haul ?

surveyor

17,871 posts

185 months

Thursday 28th September 2017
quotequote all
steve-5snwi said:
If its an issue with Ryanair making people pay for their training how come so many people want to join the company at their own expense ?

I can understand why O'Leary doesn't want unions they wouldn't always help the situation.

For those saying they wouldn't fly with Ryanair ever and live outside the M25 who would you fly with short haul ?
The more established airlines have a minimum hour requirement that is far greater than Ryanair. Hence they train the newbies, who then leave at the earliest opportunity to work for someone who treats their pilots not quite so badly/

djc206

12,396 posts

126 months

Thursday 28th September 2017
quotequote all
steve-5snwi said:
If its an issue with Ryanair making people pay for their training how come so many people want to join the company at their own expense ?

I can understand why O'Leary doesn't want unions they wouldn't always help the situation.

For those saying they wouldn't fly with Ryanair ever and live outside the M25 who would you fly with short haul ?
On your first point it's a means to an end.

On your second point he doesn't want them because he likes to treat his employees like st.

On your third point literally anyone else.

Gary C

12,517 posts

180 months

Thursday 28th September 2017
quotequote all
El stovey said:
Gary C said:
But we also expect that the really cheap flights are loss leaders for the profitable ones and that RA will stick to the basic principle of honouring their end and comply with EU and CAA rules.

Seems RA don't give a st.
They do comply with the rules. Where applicable, passengers will be eligible for compensation.

.
Well, you got that wrong !

anonymous-user

55 months

Thursday 28th September 2017
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mikal83 said:
We are in the mood for an off peak winter sun do da early Nov to the Canaries...........but the cheapest by far is RA!!! IF I booked say in a week or so, will the flight deffo be on or are RA still Feckin people up?
I can't believe you would ask that question after watching what is going on.
Do you want a holiday or do you want to go Ryanair. I don't think you can have both.
The price is irrelevant, you can either afford a holiday or not.
Just look at late deals on Thomson or Thomas Cook etc if you want a late deal.

gregs656

10,927 posts

182 months

Thursday 28th September 2017
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speedyguy said:
I can't believe you would ask that question after watching what is going on.
Do you want a holiday or do you want to go Ryanair. I don't think you can have both.
The price is irrelevant, you can either afford a holiday or not.
Just look at late deals on Thomson or Thomas Cook etc if you want a late deal.
I reckon this might be an ideal time to book with them; the cancellations have been published now way out to March next year, but they're trying to do repetitional damage control by offering deals.

Ideal chance to get a bargain flight for, I'd say, a low risk of it not happening.

I've been actively looking on their website for a deal I can't refuse.

anonymous-user

55 months

Friday 29th September 2017
quotequote all
some places have a few flights a week. imagine you go on holiday, then the returning flight is cancelled and other flights booked up, you would be in a very bad situation. Even if the flights are cheap the risk is just too high.

mikal83

5,340 posts

253 months

Friday 29th September 2017
quotequote all
gregs656 said:
speedyguy said:
I can't believe you would ask that question after watching what is going on.
Do you want a holiday or do you want to go Ryanair. I don't think you can have both.
The price is irrelevant, you can either afford a holiday or not.
Just look at late deals on Thomson or Thomas Cook etc if you want a late deal.
I reckon this might be an ideal time to book with them; the cancellations have been published now way out to March next year, but they're trying to do repetitional damage control by offering deals.

Ideal chance to get a bargain flight for, I'd say, a low risk of it not happening.

I've been actively looking on their website for a deal I can't refuse.
My thought exactly!

User33678888

1,143 posts

138 months

Friday 29th September 2017
quotequote all
The Spruce goose said:
some places have a few flights a week. imagine you go on holiday, then the returning flight is cancelled and other flights booked up, you would be in a very bad situation. Even if the flights are cheap the risk is just too high.
I was looking at a short midweek. Ryanair will sell me a return ticket from Stansted to Gdansk for under £20. It costs more for me to get to and from Stansted. There are alternative flights but they'd presumably soar in price the moment Ryanair cancelled.
Is it worth the risk? Would I actually get the replacement flights paid by Ryanair, or a stty voucher and the cost of my Ryanair flights refunded?

HTP99

22,628 posts

141 months

Friday 29th September 2017
quotequote all
steve-5snwi said:
If its an issue with Ryanair making people pay for their training how come so many people want to join the company at their own expense ?

I can understand why O'Leary doesn't want unions they wouldn't always help the situation.

For those saying they wouldn't fly with Ryanair ever and live outside the M25 who would you fly with short haul ?
I'm pretty sure that when the Easy Jet pilots series was on recently, it was mentioned more than once that the trainee pilots have to fund their training, there was no uproar about that.

Disastrous

10,090 posts

218 months

Friday 29th September 2017
quotequote all
steve-5snwi said:
For those saying they wouldn't fly with Ryanair ever and live outside the M25 who would you fly with short haul ?
KLM almost always for me. I'll never go Ryanair again.

I've taken Easyjet around the UK on occasion but after a dreadful experience with them last year I will avoid them too if possible.

gregs656

10,927 posts

182 months

Friday 29th September 2017
quotequote all
User33678888 said:
I was looking at a short midweek. Ryanair will sell me a return ticket from Stansted to Gdansk for under £20. It costs more for me to get to and from Stansted. There are alternative flights but they'd presumably soar in price the moment Ryanair cancelled.
Is it worth the risk? Would I actually get the replacement flights paid by Ryanair, or a stty voucher and the cost of my Ryanair flights refunded?
IMO we are all quite generously protected under EU law, check out what your rights are in the event of a cancellation.

covmutley

3,038 posts

191 months

Friday 29th September 2017
quotequote all
HTP99 said:
I'm pretty sure that when the Easy Jet pilots series was on recently, it was mentioned more than once that the trainee pilots have to fund their training, there was no uproar about that.
Spoke to my pilot mate the other night. He said nearly all pay for their training (£120k minimum) and the job is very dull.

it is easy to get a job in Ryanair and then most move on quickly. Ryanair make the pilots pay for their own ongoing training check.s They also get moved around europe with a few days notice. Generally poor pay and conditions, although less bad for captains.

A few european airlines have been hiring and ryanair have lost pilots to these.


hornetrider

63,161 posts

206 months

Friday 29th September 2017
quotequote all
Ryanair have backed down.

http://www.telegraph.co.uk/news/2017/09/29/ryanair...

Ryanair has backed down and offered nearly 700,000 customers with cancelled flights compensation for hotels and other expenses, as well as alternative flights with other airlines.

The airline said it will reimburse "reasonable" out of pocket expenses incurred by customers as a result of these flight cancellations, subject to receiving an expense claim form from customers supported by original receipts.

steve-5snwi

8,694 posts

94 months

Friday 29th September 2017
quotequote all
Wasn't it the CAA that forced Ryanair to that though, incidentally the CAA were after 4 other airlines for not treating customers fairly including Emirates, Singapore Airlines, however this seems to be brushed under the carpet and the witch-hunt focuses on Ryanair.

It seems you either hate them or put up with them, I put up with them, they offer good value fares, the planes have more legroom than other airlines, you only pay for what you want. I get that if things go wrong and you may very well be on your own but there is always a way to get home and at the end of the day you always have travel insurance.

I wonder how many who can now claim expenses will try and rip the wee wee.

The Leaper

4,975 posts

207 months

Friday 29th September 2017
quotequote all
RyanAir has not backed down: it says it is accepting its legal obligations.

I still think the proof of the pudding will be in the eating: I can see more trouble ahead as it emerges RyanAir refuses thousands of claims it thinks are unreasonable.

R.

Doofus

25,943 posts

174 months

Friday 29th September 2017
quotequote all
The Leaper said:
RyanAir has not backed down: it says it is accepting its legal obligations.

I still think the proof of the pudding will be in the eating: I can see more trouble ahead as it emerges RyanAir refuses thousands of claims it thinks are unreasonable.

R.
Or takes months/years to resolve them "because of the backlog". And possibly because the CAA doesn't impose a time limit...