Booked a holiday as a family of 4 but not sitting together?

Booked a holiday as a family of 4 but not sitting together?

Author
Discussion

irocfan

40,439 posts

190 months

Thursday 9th January 2020
quotequote all
Shaoxter said:
Happened to us on a Ryanair flight, except our 2 year old had a seat which wasn't next to either of his parents! Thankfully some of the other passengers agreed to swap seats.
I thought that this was illegal?

Robertj21a

16,477 posts

105 months

Thursday 9th January 2020
quotequote all
rich12 said:
//j17 said:
If it bothers you, pay the extra to pick your seats.
If it doesn't, see who the children would rather sit with, swapping the parent sat with the children for part of the flight if it's a longer one.
The main reasons are that it's my 2 year olds first flight and her and her 6 year old brother are inseparable. We're going on a family holiday and being separated at the very beginning isn't my idea of a good start to our first family holiday.

Paying £60 for the privilege after paying all the other crap isn't something I want to do.
Well, that's an option entirely down to you, you opted not to pay. As far as I know, it's not just Ryanair that charges for passengers to sit together.

rich12

Original Poster:

3,463 posts

154 months

Thursday 9th January 2020
quotequote all
Just got off the phone to Ryanair and the guy has just redone the seats for me for free.
Guess he didn't like the way Love Holidays did the 2 bookings.

Very happy and surprised by them doing that for me.

Love Holiday, fk you!

eybic

9,212 posts

174 months

Thursday 9th January 2020
quotequote all
rich12 said:
Just got off the phone to Ryanair and the guy has just redone the seats for me for free.
Guess he didn't like the way Love Holidays did the 2 bookings.

Very happy and surprised by them doing that for me.

Love Holiday, fk you!
Wow that's a good result thumbup

rich12

Original Poster:

3,463 posts

154 months

Thursday 9th January 2020
quotequote all
eybic said:
Wow that's a good result thumbup
Yep. Certainly not how I expected the call to go.

Thanks all.

TheHighlander

1,291 posts

198 months

Thursday 9th January 2020
quotequote all
I was just about to say give them a call and they will usually sort you out if your not rude to them.

My wife and I own a Travel Agents, it's a common moan, when doing bookings we advise you can sit together for say £15 each (depending on airline/booking criteria) most people say no it will be fine we will be together then they have a moan when they're not.

We tend to build it into the price that they're seated together.

The worst airlines we have found for it are Ryan Air and Jet2.


Frank7

6,619 posts

87 months

Thursday 9th January 2020
quotequote all
dazwalsh said:
some would class that as a result biggrin
I take your point, when I first started to go away with the woman that I eventually married, she smoked, and at check in would beg and plead for a seat in the rear four rows, where smoking was allowed in prehistoric times.
When I stepped forward, and was asked if I’d prefer an aisle or window seat, I’d say, “Anywhere as far away from the smokers as I can get.”
Halfway across the Atlantic, buoyed by a few vodkas, she’d make her move forward to speak with me, and I’d say, “God knows I love you Nicky, but you have that ashtray smell swirling around you, I’m not sure that my new friends up here where the air is clean will like that, go grab some zzzzz, and I’ll see you when we land, okay?”
She’d open her mouth, poised to say, “You can FRO”, but always managed to stop herself, no wonder I loved her then, and love her now.

Crumpet

3,894 posts

180 months

Friday 10th January 2020
quotequote all
irocfan said:
Shaoxter said:
Happened to us on a Ryanair flight, except our 2 year old had a seat which wasn't next to either of his parents! Thankfully some of the other passengers agreed to swap seats.
I thought that this was illegal?
I believe it’s a recommendation rather than a regulation. Last fights we had with Easyjet couldn’t have had us spread out further as a family of four - basically rows 1, 7, 14 and 20.

No amount of begging with Easyjet customer services could get them to move our three and four year olds to sit next to us so you end up relying on the decency of other travellers to switch seats.

The joys of budget airlines!

Teddy Lop

8,294 posts

67 months

Friday 10th January 2020
quotequote all
Robertj21a said:
rich12 said:
//j17 said:
If it bothers you, pay the extra to pick your seats.
If it doesn't, see who the children would rather sit with, swapping the parent sat with the children for part of the flight if it's a longer one.
The main reasons are that it's my 2 year olds first flight and her and her 6 year old brother are inseparable. We're going on a family holiday and being separated at the very beginning isn't my idea of a good start to our first family holiday.

Paying £60 for the privilege after paying all the other crap isn't something I want to do.
Well, that's an option entirely down to you, you opted not to pay. As far as I know, it's not just Ryanair that charges for passengers to sit together.
most budgets charge for prebooking seating but ryanair are the only one as far as I'm aware that deliberately split up couples/ family groups to punish them for not paying the extra - most other airlines it's a case of there's a short window of opportunity to select seats for free after the payers have had first dibs or even if they allocate they won't be tts about it.

Dread to think what'll happen in an otherwise non-critical emergency evac on a ryanair flight - if you were sat exit row and your dearly beloved is ten rows back are you going through the door, or even opening it as you'll be shoved through if you do? Is drunken gazza or Wayne gonna do that? Yeah good luck with that one.

chip*

1,018 posts

228 months

Friday 10th January 2020
quotequote all

When I checked-in online for our Easyjet flight last month, and we were allocated the 3 seats on the same row on both legs, so luckily weren't affected by this issue.

Q to the travel agent/regular EY flyer: is this seat separation issue only on package deals only, or did we just got lucky on our last flight?

TheHighlander

1,291 posts

198 months

Friday 10th January 2020
quotequote all
We have noticed on packages mainly. Some airlines are worse than others.
I think they tend to go on the basis of if your spending for instance £2k what's another £80 or so to book seats together.

I go away alot and when we book flight only we tend to never book seats together and have only been caught out once but it worked in my favor as the wife couldn't nip my ear for the flight.

PorkInsider

5,888 posts

141 months

Friday 10th January 2020
quotequote all
Crumpet said:
I believe it’s a recommendation rather than a regulation. Last fights we had with Easyjet couldn’t have had us spread out further as a family of four - basically rows 1, 7, 14 and 20.

No amount of begging with Easyjet customer services could get them to move our three and four year olds to sit next to us so you end up relying on the decency of other travellers to switch seats.

The joys of budget airlines!
Why didn't you pay to select seats when booking?

xjay1337

15,966 posts

118 months

Friday 10th January 2020
quotequote all
eybic said:
Some say that the airlines do this on purpose so you pay extra to be seated together, true or not I don't know but it's believable.
Never flown with Ryanair then..........they absolutely do do this.

98elise

26,589 posts

161 months

Friday 10th January 2020
quotequote all
Crumpet said:
irocfan said:
Shaoxter said:
Happened to us on a Ryanair flight, except our 2 year old had a seat which wasn't next to either of his parents! Thankfully some of the other passengers agreed to swap seats.
I thought that this was illegal?
I believe it’s a recommendation rather than a regulation. Last fights we had with Easyjet couldn’t have had us spread out further as a family of four - basically rows 1, 7, 14 and 20.

No amount of begging with Easyjet customer services could get them to move our three and four year olds to sit next to us so you end up relying on the decency of other travellers to switch seats.

The joys of budget airlines!
It's amazing that there isn't a rule that a child under a certain age must be sat next to a responsible adult. What the hell happens in an emergency if you're sat 20 rows from your kid? Who's going to make sure they are belted in during take off, landing, and turbulence?

Wacky Racer

38,160 posts

247 months

Friday 10th January 2020
quotequote all
dazwalsh said:
some would class that as a result biggrin
Yes, two hours away from your nagging wife.....bliss cloud9

55palfers

5,909 posts

164 months

Friday 10th January 2020
quotequote all
This pisses me off no end.

The airline would rather annoy customers they already have over the possibility of chiselling a few quid out of potential travellers they don't actually have yet.

My wife and I travelled back from Lanzarote a few weeks back with Jet2. Not seated together despite there being about 4 completely empty rows on the plane.

After the doors were shut we moved.

Driver101

14,376 posts

121 months

Friday 10th January 2020
quotequote all
Glad they sorted it, but they do split people and try to force people to pay the upgrade.

The last time I used Ryanair they made me sit next to someone else's partner and vice versa. Both parties were happy to swap around.

On the return leg we were placed at opposite ends of the plane. Turned out the seat next to her wasn't booked at all.

rich12

Original Poster:

3,463 posts

154 months

Friday 10th January 2020
quotequote all
98elise said:
It's amazing that there isn't a rule that a child under a certain age must be sat next to a responsible adult. What the hell happens in an emergency if you're sat 20 rows from your kid? Who's going to make sure they are belted in during take off, landing, and turbulence?
There is a rule.
https://www.ryanair.com/gb/en/useful-info/travelli...

Anyone who ever thought any child not sitting next to a family member on a bloody plane is an absolute moron.
It's like years ago when men were separated from women and children.

98elise

26,589 posts

161 months

Friday 10th January 2020
quotequote all
rich12 said:
98elise said:
It's amazing that there isn't a rule that a child under a certain age must be sat next to a responsible adult. What the hell happens in an emergency if you're sat 20 rows from your kid? Who's going to make sure they are belted in during take off, landing, and turbulence?
There is a rule.
https://www.ryanair.com/gb/en/useful-info/travelli...

Anyone who ever thought any child not sitting next to a family member on a bloody plane is an absolute moron.
It's like years ago when men were separated from women and children.
The poster I quoted was saying this happened to him.

croyde

22,898 posts

230 months

Friday 10th January 2020
quotequote all
I was holding back on pre booking seats on a Jet2 holiday with my 2 boys.

On the seat map there was only one group of 3 seats together and a few singles scattered around the cabin.

I decided to be tight and let the computer choose. Hey presto, I got the 3 seats.

Was about to blow £60.