Why is Eurotunnel so Bad
Discussion
Turned up twenty mins before check in closed Took twenty two mins to get booked in due to staff chatting with each other so missed correct train so given a depature time 2 hours later then saw the car in next lane been given a ticket for the train we should have been on. When we complained we were told that this was not possible but we witnessed it Now in q for train half a hour so far
You are travelling on one of the busiest weekends of the year for Eurotunnel and their trains always break down when they are run at capacity, as they have been over the last few days. If you want to check in 20 minutes before departure and travel on time then don't choose a Bank Holiday weekend, it will always end in disappointment.
This ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
I am a regular traveler and have nothing but praise for the organisation. Only one delay a few years ago when a train broke down on a Le Mans weekend.
I was once taken ill @ the terminal and looked after with great care and professionalism.
I am a regular traveler and have nothing but praise for the organisation. Only one delay a few years ago when a train broke down on a Le Mans weekend.
I was once taken ill @ the terminal and looked after with great care and professionalism.
Eurotunnel recommend check-in at least 30mins before departure time. Taken from my recent booking confirmation:
"When to check-in
You should arrive at Check-In at least 30 minutes before your booked departure time on both the outward and inward legs of your journey. "
I've never had an issue at all.
"When to check-in
You should arrive at Check-In at least 30 minutes before your booked departure time on both the outward and inward legs of your journey. "
I've never had an issue at all.
We love it. Don't travel at peak times and the fares are reasonable. Busy periods are nasty, but then it is bad on the ferries then too. Drive on drive off. Clean the car windows and check it over while on the train. Fast. No parking dings. Saves a slog down the last bit of the M20 (and back up the Downs stuck behind lots of trucks), and comes out onto the motorway in Calais nice and fast.
Ferries get affected by weather all the time (tunnel seems to only have problems with extreme temps). Once we sat on a ferry outside Dover harbour due to fog. I swore I'd never take the ferry again.
Ferries get affected by weather all the time (tunnel seems to only have problems with extreme temps). Once we sat on a ferry outside Dover harbour due to fog. I swore I'd never take the ferry again.
Targarama said:
No parking dings.
On a number of crossings, I've seen damage done to the rear of cars by the car behind them who didn't take their car out of first gear (mandatory regulation by Eurotunnel) before starting their engines. Having to park so close to the car in front, ensures quite a bit of damage when this happens.Edited by Silver993tt on Monday 3rd January 13:42
A lex said:
chard said:
A lex said:
Almost had one swearing at me because they didnt believe the DRLs on my Fiat 500 were not headlights.
.
So turn your DRLs off, I do..
Not likely.
as for eurotunnel, never had any problems with them even when i turned up a day early, they stuck me on the next train!!
A lex said:
OilyRagMan said:
A lex said:
chard said:
A lex said:
Almost had one swearing at me because they didnt believe the DRLs on my Fiat 500 were not headlights.
.
So turn your DRLs off, I do..
Not likely.
as for eurotunnel, never had any problems with them even when i turned up a day early, they stuck me on the next train!!
It was more the fact that she was insisting they were headlights, when they clearly are not - plus there were a good 60 cars waiting behind me to get on the train.
I drove on with the DRLs on BTW, and nothing catastrophic happened.
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