Package left with dog...
Discussion
Well, after two days in a row waiting for UPS to deliver a package to me I've now given up, called the supplier of the package and told them to cancel the order and get UPS to return it to them. I'm not going to spend my time buggering around with this, taking more time off work, my supplier's lost my business now so they can deal with it.
In the run up to last Christmas the wife had ordered some gifts from Boots. They were delivered by Yodel and the box was quite large. It was effectively 'dumped' in front of the garage door which looks onto the street.
The Wife works at Boots head office so needless to say the relevant person was informed that this sort of thing could be happening to other customers.
The Wife works at Boots head office so needless to say the relevant person was informed that this sort of thing could be happening to other customers.
A friend of mine capitalised on Yodal's incompetence a while back.
His Oakley sunglasses broke - he arranged with Oakley to send them back and they would fix them FOC. All was well, however he was less then impressed to come home from work to find they had been returned, and Yodel had left them literally on his doorstep. Not a huge issue but he lives in a terraced house where his front door opens straight onto the pavement. Very suprised they were still there!
As he is a man of low moral fibre, he phoned Oakley about a week later and asked where his sunglasses were. They stated they had been posted, but no problem sir, we'll send you a brand new pair FOC to replace the ones we lost!!
Can't possibly condone this sort of behaviour, but part of me thinks 'Fair play'. I'd like to think Oakley sent the bill to Yodel to punish them for being useless!
His Oakley sunglasses broke - he arranged with Oakley to send them back and they would fix them FOC. All was well, however he was less then impressed to come home from work to find they had been returned, and Yodel had left them literally on his doorstep. Not a huge issue but he lives in a terraced house where his front door opens straight onto the pavement. Very suprised they were still there!
As he is a man of low moral fibre, he phoned Oakley about a week later and asked where his sunglasses were. They stated they had been posted, but no problem sir, we'll send you a brand new pair FOC to replace the ones we lost!!
Can't possibly condone this sort of behaviour, but part of me thinks 'Fair play'. I'd like to think Oakley sent the bill to Yodel to punish them for being useless!
Collectplus have finally got back to me (having retweeted the photos on twitter presuming it was a joke lol)
Apparently the throw it over the fence trick is a rare occurance and they will be having a word with the courier in question.
I might even get some money back so that i dont end up out of pocket when i refund my buyer.
Apparently the throw it over the fence trick is a rare occurance and they will be having a word with the courier in question.
I might even get some money back so that i dont end up out of pocket when i refund my buyer.
I'm currently doing some agency work and some of it has been driving/delivering for a medium sized courier. The behaviour described in this thread baffles me as I'd never do any of it! Even as 'just an agency driver' I'm still a representative and do all I can to ensure I conduct deliveries in the way I would want them to be for myself.
Fun Bus said:
I'm currently doing some agency work and some of it has been driving/delivering for a medium sized courier. The behaviour described in this thread baffles me as I'd never do any of it! Even as 'just an agency driver' I'm still a representative and do all I can to ensure I conduct deliveries in the way I would want them to be for myself.
Just think how many more drops (and therefore I would presume pay) you'd manage by just launching parcels over fences! Infact I dare say on half of all jobs you could do this from a vans sliding door lol Fun Bus said:
You raise a good point. I get paid by the hour and am allowed to leave parcels with a neighbour or return to base to be attempted again. Sometimes a delivery specifically states a 'safe place'.
Perhaps this is where some couriers go wrong?
Amazon "delivered" something to our house today. Left it lying in full view of the adjoining busy pavement on the garden wall! Even more amazingly it sat there for about 4 hours and no one touched it! Perhaps this is where some couriers go wrong?
When you lot have bin day do you have to wheel it to the kerbside or do the binmen walk up your drive and collect it?
I'm a postie, luckily i do the same delivery all the time so know where people want stuff left, know when bin day is etc.
More importantly i'm paid per hour not by how many items i deliver, i've spoken to a parcel people and they were saying if nobodys in and they return it they wouldn't get paid as it wasn't delivered, this is why they dump the parcels.
I'm a postie, luckily i do the same delivery all the time so know where people want stuff left, know when bin day is etc.
More importantly i'm paid per hour not by how many items i deliver, i've spoken to a parcel people and they were saying if nobodys in and they return it they wouldn't get paid as it wasn't delivered, this is why they dump the parcels.
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