Amazon Account Wiped

Amazon Account Wiped

Author
Discussion

Oakey

Original Poster:

27,585 posts

216 months

Wednesday 26th October 2016
quotequote all
So apparently my Amazon account has been completely wiped. Order history, gone. Kindle content, gone. Address books, gone. Cards, gone. Digital content (software serials, etc), gone. On the phone to Amazon now and they seem to know nothing. Wtf?

V8mate

45,899 posts

189 months

Wednesday 26th October 2016
quotequote all
Maybe you logged out?

ApOrbital

9,964 posts

118 months

Wednesday 26th October 2016
quotequote all
rofl

sc0tt

18,051 posts

201 months

Wednesday 26th October 2016
quotequote all
pass the popcorn

Oakey

Original Poster:

27,585 posts

216 months

Wednesday 26th October 2016
quotequote all
Haha, so the regular login is with a @googlemail.com address but the last time I tried to login it said the login details were incorrect (on multiple attempts) so I tried @gmail.com instead. Which for some reason let me login, but it's a new account with zero details attached?

I tried to speak to Amazon but the person on their end was, I guess, in a foreign call centre somewhere and the language barrier was proving problematic. In the meantime I logged out and tried to login with the @googlemail.com address again, still no dice so I reset the password and it lets me login and there's all my stuff.

I did try asking what had happened with the original login details and if they could tell me if the password had been reset recently but that seemed a bit taxing for her.

I experienced some card fraud a month or two back so maybe the two are connected?

V8mate

45,899 posts

189 months

Wednesday 26th October 2016
quotequote all
Oakey said:
Haha, so the regular login is with a @googlemail.com address but the last time I tried to login it said the login details were incorrect (on multiple attempts) so I tried @gmail.com instead. Which for some reason let me login, but it's a new account with zero details attached?

I tried to speak to Amazon but the person on their end was, I guess, in a foreign call centre somewhere and the language barrier was proving problematic. In the meantime I logged out and tried to login with the @googlemail.com address again, still no dice so I reset the password and it lets me login and there's all my stuff.

I did try asking what had happened with the original login details and if they could tell me if the password had been reset recently but that seemed a bit taxing for her.

I experienced some card fraud a month or two back so maybe the two are connected?
So I was right?! You did just log out biggrin

A career in IT support awaits!

randlemarcus

13,524 posts

231 months

Wednesday 26th October 2016
quotequote all
Oakey said:
Haha, so the regular login is with a @googlemail.com address but the last time I tried to login it said the login details were incorrect (on multiple attempts) so I tried @gmail.com instead. Which for some reason let me login, but it's a new account with zero details attached?

I tried to speak to Amazon but the person on their end was, I guess, in a foreign call centre somewhere and the language barrier was proving problematic. In the meantime I logged out and tried to login with the @googlemail.com address again, still no dice so I reset the password and it lets me login and there's all my stuff.

I did try asking what had happened with the original login details and if they could tell me if the password had been reset recently but that seemed a bit taxing for her.

I experienced some card fraud a month or two back so maybe the two are connected?
I got a nice email from Amazon a week or so back saying they had found my username and password in one of the other data breaches, and had forcibly changed my Amazon password. Might be that?

Russ35

2,492 posts

239 months

Wednesday 26th October 2016
quotequote all
V8mate said:
So I was right?! You did just log out biggrin

A career in IT support awaits!
No, you missed out the first step of any IT support call - have you tried rebooting.

don4l

10,058 posts

176 months

Wednesday 26th October 2016
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Oakey joins JTW and MBU in the PH Hall of Fame.


spitfire-ian

3,839 posts

228 months

Wednesday 26th October 2016
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Russ35 said:
No, you missed out the first step of any IT support call - have you tried rebooting.
Don't give away all our secrets please! tongue out

WinstonWolf

72,857 posts

239 months

Wednesday 26th October 2016
quotequote all
V8mate said:
Oakey said:
Haha, so the regular login is with a @googlemail.com address but the last time I tried to login it said the login details were incorrect (on multiple attempts) so I tried @gmail.com instead. Which for some reason let me login, but it's a new account with zero details attached?

I tried to speak to Amazon but the person on their end was, I guess, in a foreign call centre somewhere and the language barrier was proving problematic. In the meantime I logged out and tried to login with the @googlemail.com address again, still no dice so I reset the password and it lets me login and there's all my stuff.

I did try asking what had happened with the original login details and if they could tell me if the password had been reset recently but that seemed a bit taxing for her.

I experienced some card fraud a month or two back so maybe the two are connected?
So I was right?! You did just log out biggrin

A career in IT support awaits!
rofl Oi, sod off. We don't want him hehe

Jimmy Recard

17,540 posts

179 months

Wednesday 26th October 2016
quotequote all
WinstonWolf said:
rofl Oi, sod off. We don't want him hehe
He'll have to stay working as a waiter in a cocktail bar....

Oakey

Original Poster:

27,585 posts

216 months

Wednesday 26th October 2016
quotequote all
randlemarcus said:
I got a nice email from Amazon a week or so back saying they had found my username and password in one of the other data breaches, and had forcibly changed my Amazon password. Might be that?
Ah, this seems the most likely explanation.