Amazon Prime useless again

Amazon Prime useless again

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Discussion

stemll

4,117 posts

201 months

Thursday 28th March 2019
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Dave. said:
I wanted some silver foil tape earlier this week, is was about £2 more expensive on Prime as it was non-Prime with free delivery.
Not sure of your point as there is always a (in your case above) "16 new available from £3.99" link. It's not like they hide cheaper options, and I don't think it's unreasonable for them to list their own item first. In your example, the £5.88 price isn't sold by Amazon or on Prime.

anonymous-user

55 months

Thursday 4th April 2019
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I suspect Amazon could deliver everything within 30 seconds, flown in by angels in the rays of the setting sun over paradise, and some people would still complain that the sun was too bright.....

craig1912

3,329 posts

113 months

Thursday 4th April 2019
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As mentioned I cancelled Prime- ordered a couple of things since and can’t belive how tricky the checkout process is due to them trying to get me to take out Prime again- either that or their credit card

captain_cynic

12,116 posts

96 months

Friday 5th April 2019
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JimSuperSix said:
I suspect Amazon could deliver everything within 30 seconds, flown in by angels in the rays of the setting sun over paradise, and some people would still complain that the sun was too bright.....
Quite.

I bought a used book via Amazon with standard postage. Postage said "between the 5th and 10th of April"... It was delivered yesterday.

LordHaveMurci

12,046 posts

170 months

Friday 5th April 2019
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Bought a new sander yesterday, was expecting it today as I'm a Prime member (fnaar), nope, due tomorrow.

Luckily I'm not in a hurry for it & Screwfix are cheaper on the sanding discs for it so I'm off there once it arrives.

anonymous-user

55 months

Friday 5th April 2019
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LordHaveMurci said:
Bought a new sander yesterday, was expecting it today as I'm a Prime member (fnaar), nope, due tomorrow.

Luckily I'm not in a hurry for it & Screwfix are cheaper on the sanding discs for it so I'm off there once it arrives.
Complain !! Every time I have a Prime delivery arrive late (which is fairly regularly), I get onto them and have a moan. Pretty much every time, I get 30 days added to my Prime membership and the last time I got £40 refunded against the renewal price too.

kev1974

4,029 posts

130 months

Friday 5th April 2019
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captain_cynic said:
JimSuperSix said:
I suspect Amazon could deliver everything within 30 seconds, flown in by angels in the rays of the setting sun over paradise, and some people would still complain that the sun was too bright.....
Quite.

I bought a used book via Amazon with standard postage. Postage said "between the 5th and 10th of April"... It was delivered yesterday.
Well used books are sent out by the seller not by Amazon so not sure what point you're making here

LordHaveMurci

12,046 posts

170 months

Friday 5th April 2019
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Grahamdub said:
Complain !! Every time I have a Prime delivery arrive late (which is fairly regularly), I get onto them and have a moan. Pretty much every time, I get 30 days added to my Prime membership and the last time I got £40 refunded against the renewal price too.
I had 7 or 8 months added to my 1st years Prime membership + a couple of £5 or £10 credits so it worked out pretty good value to be fair hehe

This year they've been better + I have ordered a LOT less than previous years.

captain_cynic

12,116 posts

96 months

Friday 5th April 2019
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kev1974 said:
captain_cynic said:
JimSuperSix said:
I suspect Amazon could deliver everything within 30 seconds, flown in by angels in the rays of the setting sun over paradise, and some people would still complain that the sun was too bright.....
Quite.

I bought a used book via Amazon with standard postage. Postage said "between the 5th and 10th of April"... It was delivered yesterday.
Well used books are sent out by the seller not by Amazon so not sure what point you're making here
Actually this one was "fulfilled by Amazon"... Which means Amazon took responsibility for the delivery.

The point I was making is that some people on this thread are just finding reasons to complain. Even if Amazon can and often does exceed their promises.

anonymous-user

55 months

Friday 5th April 2019
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captain_cynic said:
kev1974 said:
captain_cynic said:
JimSuperSix said:
I suspect Amazon could deliver everything within 30 seconds, flown in by angels in the rays of the setting sun over paradise, and some people would still complain that the sun was too bright.....
Quite.

I bought a used book via Amazon with standard postage. Postage said "between the 5th and 10th of April"... It was delivered yesterday.
Well used books are sent out by the seller not by Amazon so not sure what point you're making here
Actually this one was "fulfilled by Amazon"... Which means Amazon took responsibility for the delivery.

The point I was making is that some people on this thread are just finding reasons to complain. Even if Amazon can and often does exceed their promises.
Anyone old enough to remember how it was to mail-order things by post and have to wait up to 28 days for anything, or to drive to the nearest town in the vain hope that what you want may be in one of the few relevant shops, will appreciate just how great it is to have a huge online shop that sells almost anything and will deliver to your door within a day or two.

Maybe not good for high street shops, but seeing as councils have done everything they can to make it impossible to get into the nearest town I don't really care about that any more, we're way too far past that now to go back.

Dog Star

16,154 posts

169 months

Friday 5th April 2019
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JimSuperSix speaks the truth.

Amazon Prime is excellent.

LordHaveMurci

12,046 posts

170 months

Saturday 6th April 2019
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Grahamdub said:
Complain !! Every time I have a Prime delivery arrive late (which is fairly regularly), I get onto them and have a moan. Pretty much every time, I get 30 days added to my Prime membership and the last time I got £40 refunded against the renewal price too.
I had 7 or 8 months added to my 1st years Prime membership + a couple of £5 or £10 credits so it worked out pretty good value to be fair hehe

This year they've been better + I have ordered a LOT less than previous years.

Roofless Toothless

5,699 posts

133 months

Saturday 6th April 2019
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I find it hard to reconcile the apparently appalling service offered by Amazon with the fact that it has made its founder the richest man in the world.

And so is his wife.

Big Nanas

1,383 posts

85 months

Saturday 6th April 2019
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Grahamdub said:
Complain !! Every time I have a Prime delivery arrive late (which is fairly regularly), I get onto them and have a moan. Pretty much every time, I get 30 days added to my Prime membership and the last time I got £40 refunded against the renewal price too.
This didn't work for me a few weeks ago. I complained that the majority of my recent deliveries were late, but they told me they no longer give free months as compensation. He initially offered me a £5 'promotional credit', but then upped that to a refund of 50% of the renewal fee, which sounded pretty good. No surprise that 10 days later my refund hadn't come through, I called to complain and was told that 'the previous agent made a mistake'.
I eventually got through to a manager who explained that he definitely could not honour that deal, but instead the best he could do was to give me a £20 promotional credit.
Not good enough, really. All of our delivery issues started after the local Amazon warehouse opened (3 miles away!) and the service has been appalling.

gr1340

979 posts

204 months

Saturday 6th April 2019
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Amazon delivery is fantastic where I live.
On 2 separate occasions they have tried to deliver an item which requires an 18+ signature (eliquid) when I have been out and then called again later in the evening when I have been home.
Can’t imagine any other delivery company doing that.

anonymous-user

55 months

Saturday 6th April 2019
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Roofless Toothless said:
I find it hard to reconcile the apparently appalling service offered by Amazon with the fact that it has made its founder the richest man in the world.

And so is his wife.
His wife is also the richest man in the world?

Roofless Toothless

5,699 posts

133 months

Saturday 6th April 2019
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JimSuperSix said:
His wife is also the richest man in the world?
My little joke. smile

anonymous-user

55 months

Saturday 6th April 2019
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Big Nanas said:
This didn't work for me a few weeks ago. I complained that the majority of my recent deliveries were late, but they told me they no longer give free months as compensation. He initially offered me a £5 'promotional credit', but then upped that to a refund of 50% of the renewal fee, which sounded pretty good. No surprise that 10 days later my refund hadn't come through, I called to complain and was told that 'the previous agent made a mistake'.
I eventually got through to a manager who explained that he definitely could not honour that deal, but instead the best he could do was to give me a £20 promotional credit.
Not good enough, really. All of our delivery issues started after the local Amazon warehouse opened (3 miles away!) and the service has been appalling.
Got the 30 day extension a couple of days ago and the £40 credit in my bank account yesterday biggrin

pfnsht

2,188 posts

176 months

Saturday 6th April 2019
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I love it. I get all sorts delivered from them, from nuts and bolts to car tools. Do feel bad about ordering sub £2 items and getting them delivered, sometimes the same day but I find the whole shopping on the high street a complete waste of time. And I usually forget stuff so have to go back.

Last year I made a conscious effort to use the motor factors on my high street but found it annoying even they had to order parts in (slower than amazon), charged more and the cherry on the cake was they ordered in the wrong socket for my fan switch even though I took it in to them. Wanted a 28mm deep hex and ended up with a 30mm torx style. Waste of time.

hyphen

26,262 posts

91 months

Monday 8th April 2019
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I have something arriving today, anytime before 9pm says the tracking.

Like yes, I can stay in all f'in day...

Wish I had bought it on Ebay instead and collected from Argos or used a seller who uses a courier with a time slot (a not huge box that I could have collected by Doddle, but Amazon are idiots and remove collection options automatically if too big for a locker).

Sods law that the moment I pop out they will attempt delivery hehe