Amazon Prime useless again

[mickmcpaddy]

bhstewie said:

So just talk to them.

Vendors make mistakes, you contacted them about it, they're trying to fix it.

Either way you're making something very simple into something more difficult than it need be.

You do know I've cancelled it again via the web page and had the email saying as its not been used they will refund the £7.99, so I've already got the money back, or will have imminently - twice now. The whole idea of online shopping is so I don't have to wast time speaking to commoners, especially not Jiminy Cricket

[mickmcpaddy]

Turns out it was a fire stick that I gave to someone about 2 years ago, they have never re-registered it with their own account and have been using it with my prime subscription all this time. It automatically set up Prime again when they tried to watch a film last night. How did that happen without my password, which the definitely don't know.

[mickmcpaddy]

ecsrobin said:

mickmcpaddy said:

Turns out it was a fire stick that I gave to someone about 2 years ago, they have never re-registered it with their own account and have been using it with my prime subscription all this time. It automatically set up Prime again when they tried to watch a film last night. How did that happen without my password, which the definitely don't know.

so it was your own doing.

The amazon equipment is automatically registered to your account when purchased to make it work out the box. You can deactivate amazon products like fire sticks and echos from your account.

Yes I get that too but whenever I want to make a change to my account it asks for my password, actually most times I sign in now it asks for the passowrd and there is also a PIN for paid movies etc. Is it not a bit lax to let someone re-purchase prime after its been cancelled without either the password or the pin?

[mickmcpaddy]

ecsrobin said:

Probably just as lax as handing over a device to someone that’s not de-registered?

So lax security then. I know who it is, I still see him, he is a massive car nut and will be obviously looking forward to The Grand Tour, suppose I'll get grief for that too.