Things that annoy you beyond reason...(Vol 5)
Discussion
Moonhawk said:
BT at the moment.
How can it be cheaper to have their call centre in India - when it takes 10 times as long and 10 times as many calls to get anything sorted.
I'm 4 hours in and counting - just to have an email account turned back on (something they managed to do in about 5 minutes on Friday - but then somehow screwed it up again).
Every call is like pulling teeth - you have to start everything over from scratch as they seem incapable of reading the notes. Perhaps they actually can - but I guess it pays to create more work huh!.
Because there's no recognition that doing this sort of thing from a market that doesn't have English as a first language is harder than doing it from the UK.How can it be cheaper to have their call centre in India - when it takes 10 times as long and 10 times as many calls to get anything sorted.
I'm 4 hours in and counting - just to have an email account turned back on (something they managed to do in about 5 minutes on Friday - but then somehow screwed it up again).
Every call is like pulling teeth - you have to start everything over from scratch as they seem incapable of reading the notes. Perhaps they actually can - but I guess it pays to create more work huh!.
Probably because factoring that sort of thing into a decision framework and writing it down on company notepaper would make one a huge racist, PR time-bomb, and first for the chop.
Nimby said:
MartG said:
Receiving multiple e-mails nagging me to leave feedback anytime I buy something online 
Also inappropriate auto-generated "How are you enjoying your ...?" emails.Recently I was asked how I was enjoying my new dog worming tablets.
king straight line. yellowjack said:
The fact that the little steel wire "scale catcher thing" out of the kettle went missing.
Simple really. Pop this thing...
*Other brands of kettle scale catchers are available
...into your kettle, then fill/boil/pour/repeat. After a little while, pop the ball of wire out, crush it a few times, rinse out the scale and replace it.
How could this process go wrong?
Anyway, a week or so ago, ours disappeared. Not in the washing up bowl, not in either sink bowl. Nowhere to be seen and an absolute denial from my wife that she could have even inadvertently poured it out. So I reasoned that Leprechauns did it and forgot about it save to add a new one to the shopping list.
Then, yesterday, SWMBO bought some fresh flowers while we were shopping. No special occassion, just a bunch of nice Tulips in a vase on the kitchen table to add a splash of spring colour to things. I placed the old Tulips into a pot we keep in the back garden. They'll die off while still having some colour about them, before getting moved onto the compost heap. And there, on the floor, underneath a hanging basket, is the little scale-collector from the kettle.
Based on the fact that I get lots of Flak for "never watering the hanging baskets" (objection, M'lud, that's not true!
), and the fact that when I do water the hanging baskets I use a large plastic bottle destined for the recycling bin, then I deduced that it must be another member of the household what did this nefarious deed.
I questioned the suspects.
First up my adult son. He replied "Hanging basket? What's one of them?", so I discounted him as a suspect. Which left my wife, and her habit of watering various baskets and pot plants with the kettle from the kitchen.
All I'm getting is folded arms and denials that she's responsible though, so I'm trying to develop new evidence to advance the Leprechaun theory!
Meanwhile I washed and rinsed the ball of wire, then boiled it a couple of times with water I poured away, and it's back in the kettle once more...
Just call me Sherlock!
Had a proper chuckle at that! Thanks Simple really. Pop this thing...
*Other brands of kettle scale catchers are available
...into your kettle, then fill/boil/pour/repeat. After a little while, pop the ball of wire out, crush it a few times, rinse out the scale and replace it.
How could this process go wrong?
Anyway, a week or so ago, ours disappeared. Not in the washing up bowl, not in either sink bowl. Nowhere to be seen and an absolute denial from my wife that she could have even inadvertently poured it out. So I reasoned that Leprechauns did it and forgot about it save to add a new one to the shopping list.
Then, yesterday, SWMBO bought some fresh flowers while we were shopping. No special occassion, just a bunch of nice Tulips in a vase on the kitchen table to add a splash of spring colour to things. I placed the old Tulips into a pot we keep in the back garden. They'll die off while still having some colour about them, before getting moved onto the compost heap. And there, on the floor, underneath a hanging basket, is the little scale-collector from the kettle.
Based on the fact that I get lots of Flak for "never watering the hanging baskets" (objection, M'lud, that's not true!
), and the fact that when I do water the hanging baskets I use a large plastic bottle destined for the recycling bin, then I deduced that it must be another member of the household what did this nefarious deed.I questioned the suspects.
First up my adult son. He replied "Hanging basket? What's one of them?", so I discounted him as a suspect. Which left my wife, and her habit of watering various baskets and pot plants with the kettle from the kitchen.
All I'm getting is folded arms and denials that she's responsible though, so I'm trying to develop new evidence to advance the Leprechaun theory!
Meanwhile I washed and rinsed the ball of wire, then boiled it a couple of times with water I poured away, and it's back in the kettle once more...
Just call me Sherlock!
Shakermaker said:
I removed the doorbell button to appease the situation, leaving a perfectly functional door knocker on the front of the house, as have been used since doors were invented no doubt.
A new advert that has appeared on some of my podcasts asking Londoners to be polite to each other.
Bloody hell, really?
https://tfl.gov.uk/campaign/travel-better-london?c...
Bloody hell, really?
https://tfl.gov.uk/campaign/travel-better-london?c...
KarlMac said:
A new advert that has appeared on some of my podcasts asking Londoners to be polite to each other.
Bloody hell, really?
https://tfl.gov.uk/campaign/travel-better-london?c...
Now there's an organisation due some cuts.Bloody hell, really?
https://tfl.gov.uk/campaign/travel-better-london?c...
One of the things I like most about London is how polite everyone is to each other while we endure the public transport.
227bhp said:
When people can't even be bothered to get your name right in emails.
I wonder how many do as I do, on receiving an email from Steve I am now replying "Dear Frank...."
The one I see a lot is the first and second names getting mixed up. Usually from a person in a country so far removed they can’t recognise a name as a first name so I see lots of Dear Mr Steve I wonder how many do as I do, on receiving an email from Steve I am now replying "Dear Frank...."
227bhp said:
When people can't even be bothered to get your name right in emails.
I wonder how many do as I do, on receiving an email from Steve I am now replying "Dear Frank...."
I find that, rather than copying down what is right there in front of their eyes, people often dictate the name to themselves in their head, and then write what they 'hear' (if this makes any sense).I wonder how many do as I do, on receiving an email from Steve I am now replying "Dear Frank...."
So, for example, back when I used to use the name "Jon" I would get "John" a lot. Even though the correct spelling of my name was right there in the signature of the email they were replying to, and in the To: field, and the email address itself was "jon@*******.com", etc etc.
I do like the idea of deliberately using completely different name for them to make a point though. Extra points for using unfashionable names like "Gertrude", "Archibald", etc.
Cotty said:
The one I see a lot is the first and second names getting mixed up. Usually from a person in a country so far removed they can’t recognise a name as a first name so I see lots of Dear Mr Steve
Many countries/languages place the family name first, followed by the individual name. Asian culture does this a lot - Kim Jong-un's is President Kim because Kim is the family name, rather than Jong-un. But then some other cultures, use the first name in a formal context, because of the limited number of surnames around, or just huge numbers around, with a greater diversity in first names to use, so you use "Mr Steve" to specify who you want, but the inference is formal.
Therefore, it is easy to become confused, if you're working with an international business.
That doesn't take into account some cultures where everyone has the same first name, and they all use their middle name as their "every day" name, which doesn't translate well into English when you have a limited-use payroll system, or just adopt an English name to attempt to make communication in their new home easier for their peers!
I'm not sure if this is "beyond reason" or quite reasonable but the £2600 extra work that Mazda thought our 6 MPS needed.
Of which £1250 was new disks and pads....which from aftermarket (decent) is £160 worth of parts (which I have in a nice pile waiting for better weather to fit).
Then £660 for new front ball joints (£20ea for aftermarket parts) and £737 for rear trailing arm bushes (£30ea for aftermarket parts).
The thing that *is* annoying beyond reason is that one of the reasons I took it to Mazda for its service rather than elsewhere is because of the recall on the airbags... it's been booked in for 3 weeks and they didn't bloody swap them because they hadn't got them in.
So I have to take it back in, if they'd let me know in advance I'd have just pushed the service back until they'd got them in.
Of which £1250 was new disks and pads....which from aftermarket (decent) is £160 worth of parts (which I have in a nice pile waiting for better weather to fit).
Then £660 for new front ball joints (£20ea for aftermarket parts) and £737 for rear trailing arm bushes (£30ea for aftermarket parts).
The thing that *is* annoying beyond reason is that one of the reasons I took it to Mazda for its service rather than elsewhere is because of the recall on the airbags... it's been booked in for 3 weeks and they didn't bloody swap them because they hadn't got them in.
So I have to take it back in, if they'd let me know in advance I'd have just pushed the service back until they'd got them in.
Fastdruid said:
I'm not sure if this is "beyond reason" or quite reasonable but the £2600 extra work that Mazda thought our 6 MPS needed.
A tip I picked up. If you put your car into a garage, tell them if they find something that needs doing/replacing to call you first. It gives you the opportunity to upgrade rather than replace like for like. But in the case of my mum who has been ripped off in the past to take the car to another garage for a second opinion before any work has been done. Fastdruid said:
I'm not sure if this is "beyond reason" or quite reasonable but the £2600 extra work that Mazda thought our 6 MPS needed.
Of which £1250 was new disks and pads....which from aftermarket (decent) is £160 worth of parts (which I have in a nice pile waiting for better weather to fit).
Then £660 for new front ball joints (£20ea for aftermarket parts) and £737 for rear trailing arm bushes (£30ea for aftermarket parts).
The thing that *is* annoying beyond reason is that one of the reasons I took it to Mazda for its service rather than elsewhere is because of the recall on the airbags... it's been booked in for 3 weeks and they didn't bloody swap them because they hadn't got them in.
So I have to take it back in, if they'd let me know in advance I'd have just pushed the service back until they'd got them in.
Surely if you didn't specifically authorise the work to be done then you're not liable - especially for that amount !Of which £1250 was new disks and pads....which from aftermarket (decent) is £160 worth of parts (which I have in a nice pile waiting for better weather to fit).
Then £660 for new front ball joints (£20ea for aftermarket parts) and £737 for rear trailing arm bushes (£30ea for aftermarket parts).
The thing that *is* annoying beyond reason is that one of the reasons I took it to Mazda for its service rather than elsewhere is because of the recall on the airbags... it's been booked in for 3 weeks and they didn't bloody swap them because they hadn't got them in.
So I have to take it back in, if they'd let me know in advance I'd have just pushed the service back until they'd got them in.
MartG said:
Fastdruid said:
I'm not sure if this is "beyond reason" or quite reasonable but the £2600 extra work that Mazda thought our 6 MPS needed.
Surely if you didn't specifically authorise the work to be done then you're not liable - especially for that amount !Equally a full set of replacement disks and pads both ends on the Mondeo would be £418. Which has btw very close to the same size brakes (320x25 front / 314x11 rear on the MPS, 316x28 front / 302x11 on the Mondeo and the front disks are actually more expensive!)
Maybe £150 worth of parts, a slightly high but not unreasonable labour charge. That I'd consider but £1250 is taking the piss. Bloody MPS tax at work again.
Edited by Fastdruid on Friday 9th March 22:21
Non motoring related - but something that gets me so annoyed that I've been known to leave my shopping on the conveyor belt and walk out of the shop. - Shop workers who scratch themselves, wipe their mouths with their hands or poke fingers in their ears/noses. Especially the ones on the tills, who then expect to scan your shopping.
Is there a puking 'smiley' anywhere?
Is there a puking 'smiley' anywhere?
rayny said:
Non motoring related - but something that gets me so annoyed that I've been known to leave my shopping on the conveyor belt and walk out of the shop. - Shop workers who scratch themselves, wipe their mouths with their hands or poke fingers in their ears/noses. Especially the ones on the tills, who then expect to scan your shopping.
Is there a puking 'smiley' anywhere?
Is there a puking 'smiley' anywhere?
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